Accounts Receivable A Team
Resume:
HARIKUMAR UNNITHAN
Manager – Collections / Account Receivables
+91-988******* ********@*****.*** https://www.linkedin.com/in/harikumar-unnithan-792897a Bengaluru SUMMARY
A dedicated and results-driven finance professional with extensive experience in cash collections, accounts receivable management, billing and O2C. I aim to optimize cash flow and reduce outstanding debts while building strong customer relationships. My expertise includes strategic planning and implementation in collections processes and team leadership, ensuring operational excellence in financial operations. EXPERIENCE
Manager – Collections / Account Receivables
Vimeo 06/2022 - 08/2024 Bengaluru
Technology company that provides a video platform. Oversee collections, billing, credits, and finance operations for India and global regions.
Lead a team of 5 collections analysts and senior analysts, setting monthly payment collection goals.
Ensure all outstanding invoices are properly categorized and analyze accounts receivable aging reports.
Establish clear KPIs, monitor team performance and provide regular feedback.
Define individual and team goals related to collections. Analyze the month’s collection efforts, adjust tactics or set new goals.
Manage and resolve customer issues, escalating complex matters as needed.
Oversee daily cash application processes.
Streamline invoicing schedules for subscription-based models. Ensure seamless operations in Order Management & Fulfilment. Manage contracts and agreements, overseeing the renewal process.
Negotiate terms in contracts, ensuring compliance throughout their lifecycle.
Provide vendor forms, bank information, and other details to customers.
Develop and implement strategies to improve collection rates and reduce delinquencies.
Negotiate payment terms with customers facing financial difficulties.
Collaborate with Account Management, Sales Ops, and Order Management teams.
Ensure all collections and payments are properly recorded during month-end closings.
Prepare reports on collections activities and collaborate with external collection agencies.
Train, mentor, and support team members to improve skills and performance.
Contribute to internal and external company audits. Proficient in Zuora, Zendesk, Salesforce, and G Suite. EDUCATION
Bachelor of Commerce
Gogte College of Commerce, Karnataka
University
SKILLS
Accounts Receivables Cash Collections
Collection Strategies Problem Solving
Invoice Management Billing
Communication Skill Negotiation
Renewal Management Cash Application
Enterprise Accounts Team Leadership
Contract Management G suite
Salesforce (SFDC) Vendor Management
Order Management Zuora & Retool
Reporting & Analytics Zendesk
Customer Relationship Management
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Sr. Accounts Receivables & Billing
Zoom 05/2021 05/2022 Bengaluru
Cloud-based video communication platform.
Oversaw collections, billing, and accounts receivables for the India region.
Followed up and collected past due invoices.
Managed aging report.
Addressed and resolved invoice disputes and discrepancies. Collaborated with internal departments for new quotes. Worked with the action team on payment periods based on customer creditworthiness.
Generated collection reports and maintained DSO.
Resolved payment discrepancies and billing issues. Collaborated with third-party collection agencies. Prepared and sent collection reports to the US team. Handled month-end activities and audits.
Accounts Receivable Accountant & Office
Administration
DotC United Group 03/2016 - 04/2021 Bengaluru
International digital marketing company.
Managed AR functions for regions including India, Middle East, and North America.
Coordinated collections for various sectors.
Ensured timely communication and issue resolution with customers.
Analyzed customer operations to assess creditworthiness. Developed strategies to improve AR operations.
Reconciled customer accounts and managed month-end closures.
Addressed internal & external audit queries.
Accounts Receivables, Credit Controller, Billing
INMOBI 06/2014 - 08/2015 Bengaluru
Mobile advertising technology company.
Handled AR and collections for the India and SEA & North America regions.
Managed follow-up payments across diverse global regions. Generated and sent invoices to customers.
Monitored and tracked pending invoices.
Maintained a good DSO.
Assessed customer creditworthiness.
Addressed payment discrepancies and billing issues. Collector - II
UL Solutions 11/2010 - 06/2014 Bengaluru
Provider of testing, inspection and certification services. Managed cash collections for India, UK, and USA.
Followed up on outstanding invoices via emails & phone calls. Negotiated payment plans with customers.
Reconciled payments against invoices.
Monitored aging reports and sent dunning letters.
Resolved billing errors and disputes effectively.
Collections Analyst
Oracle 11/2006 - 10/2010 Bengaluru
Multinational computer technology company.
Managed day-to-day collection activities.
Reviewed and mailed invoices, and e-mailed weekly aging reports.
Research account activity and resolve customer issues. Coordinated with internal departments for collection processes.
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