JUAN EMMANUEL DE LOS REYES
Golden Mosque Compound Manila
Email Add: *********@*****.***
Mobile No.: 096********
Linkedin: Juan de los Reyes https://www.linkedin.com/in/juan-de-los-reyes- 92441240
PROFESSIONAL SUMMARY:
Accomplished and result oriented HR Executive and Leader with over 20 years of global Human Resources strategic initiatives and employee engagement. Proven expertise in change management and organizational development, with a proven track record of excellent results in reducing grievances, improving retention, and enhancing productivity. SKILLS:
Succession Planning
Ability to identify and
design
training/seminar
modules for
continuous learning
and development of
employees at all
levels.
Employee
engagement and
succession program
creation.
Ability to create and
design plans and
programs to identify
HR
Ability to create,
design and
implement programs
that will provide
leverage technology
and processes to
HR Services.
Design, structuring
and restructuring of
salary and benefits.
End to end review
and improvement of
human capital
structure from job
analysis, job grading
and leveling, salary
structure,
performance review
and evaluation and
alike.
Ability to design and
implement change
management.
Ability to create
design and operate
change
management
system
Strategic Leadership
Global Vendor
Management*
Complex Contract
Negotiation.
Cost Optimization.
Operational
Management.
Financial Management
Deep understanding of
data center
Ability to create
transition plan that
gears towards Global
Standard.
Ability to manage
cross cultural teams
Team player
Networking Skills
Conflict Resolution
Problem Solving
Talent Acquisition
Strategic Development
Cost Optimization
International Expansion
Organizational
Development
Change Management
Planning, Market Analysis
and feasibility.
Emotional intelligence
WORK HISTORY:
April 2021 – July 2024
HUMAN RESOURCES DIRECTOR
IBEX GLOBAL PHILIPPINES (BPO)
Oversaw and lead all HR functions, programs and practices. Ensured proper on-boarding for all new hires. Helped to manage and oversee annual performance review processes. Worked to effectively lead and provide the resolution of complex employment matters. HR BUSINESS PARTNERING
Direct all HR functions, including executive coaching and counseling of 3 major programs COO and 5 functional executives responsible for generating revenue.
Execute multiple HR programs related to the employee life-cycle such as talent acquisition, onboarding, employee development, employee relations and HR contract management.
Improved grievance documentation procedures to minimize the HR risk which reduced unemployment expenses by 50%.
Saved administrative expenses by 2 million pesos a month for 12 months through effective restructuring and implementation of modernized HR solutions targeting decision making improvements for the leadership team.
March 2020 –February 2021 ich – DOH Volunteer
My team created the algorithm to streamline processes in all mega swabbing facilities nationwide. January 2009 November 2018
VP HR and ADMIN/COO cum
COMMUNITY RELATION DIRECTOR
SR LANGUYAN METAL MINING INC.
(Mining Company)
VP for Human Resources
Provided guidance and leadership to the organizations HR operations. Responsible for setting, enforcing and evaluating legally compliant HR policies, procedures and best practices and identifying long range strategic talent management goals.
Accountable for the effective operations of an organization's human resources department. Support those within the department and also CEOs, and other C-suite leaders in big-picture planning. organization
Developed and implemented strategic HR plans and policies to support the company's mission and strategy. Collaborate with the management team, oversee HR operations, guide HR executives, ensure compliance with labor laws, and analyze HR effectiveness. HR BUSINESS PARTNERING
Collab orated with 9 senior executives to define and implement HR strategies and initiatives to support strategic business objectives.
Developed and implemented strategic initiatives and key metrics to support the organization’s vision, resulting updating code of conduct policies.
Slashed employee turnover by 35% and saved 2 million pesos annually by applying transformational business techniques.
Achieved 20% improvement in employee engagement by introducing HR metrics and client scorecards to monitor progress.
Devised and executed a reconciliation system for employee insurance which recovered 245,000 pesos in vender overpayment and prevented the potential loss of 85,000+. COO (Chief Operating Officer)
• Lead and provides support and guidance to multiple departments in their area of responsibility
• Provides updates to the president or CEO on the company's operations, existing issues, and departmental initiatives that may benefit the company and advance its interests.
• Collaborates with other VPs and with the board of directors to develop strategies that align with the goals and objectives of the company
• Consults with members of senior management to establish business goals.
• Maintains a working knowledge of the various phases of company operations, including production, supply chain, and logistics, to identify and solve issues.
Community Relation Director
Manages the relationships with the populations and local communities surrounding the company or organization. Focuses on cultivating positive relationships with local residents and businesses. Develop informational programs organizing local events, attending community meetings, and creating programs for community outreach
Talent Acquisition
Oversaw a team of recruiters and crafting sourcing strategies for various roles, from entry-level to executive-level positions. Ensure we (recruitment team) provide an excellent candidate experience, while meeting our business goals and filling our vacancies. Build a strong employer brand for the company so that we can develop strong talent pipelines for current and future hiring needs.
Employee Relations
• Provide actionable guidance and execute support strategies that help in addressing inter personal conflicts, grievances and other people-related issues that come with a rapidly growing workforce, especially in operation, sales, customer service, accounting and collection.
Employee Engagement
• Develop and implement strategies to improve employee engagement, satisfaction, and retention across all functions and teams within the organization.
• Maintains a regular process of getting quantitative and qualitative feedback from everyone in the organization to understand strengths and improvement areas and then works closely with leaders to implement sustainable initiatives to make the company a great place to work.
HR Operations
• Streamline HR operations, including but not limited to payroll processes, benefits administration, and employee records.
• Ensure compliance with labor laws and regulations in all markets we operated. Strategic Development
• Craft and execute a holistic HR strategy that aligns both the needs of local and regional agendas.
• Develop and implement people processes across the employment lifecycle, from onboarding to exit.
International Expansion
• Play a pivotal role in building new tech hubs and developing the organization as we expand to new markets where we can provide simple, modern, and intuitive financial services.
• Oversaw the effective & efficient delivery of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and engagement; and occupational health and safety.
• Conducts research and analysis of organizational trends including review of reports and metrics from the human capital management system and shares opportunities for improved employee experience and development with stakeholders.
• Monitors and ensures the organization’s compliance with geographic specific employment laws and regulations, and recommends best practices; reviews and modifies policies and practices to maintain compliance.
• Ensures that key HR policies and processes are consistently, efficiently, and successfully implemented across the organization for consistent and sustainable employee and manager experiences
• Ensures an engaged workforce and provides opportunities for feedback and takes appropriate action to avoid problems or improve opportunities.
• Maintains knowledge of trends, best practices, regulatory changes, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to the organization and senior stakeholders
• Proactively explores opportunities for improvement.
• Embrace and support change.
.
January 2004-October 2008
SENIOR HUMAN RESOURCES MANAGER
WIPRO IT Corporation Cebu (BPO)
February 1994-December 2004
CORPORATE HUMAN RESOURCES MANAGER (Construction
and Manufacturing)
BONDOR PHILIPPINES INC.
• Oversaw of the organization’s human resource functions.
• Determined and directed staffing goals and strategies to support productive and profitable business operations.
• Provided leadership and focusedand successfully advanced the company’s vision.
• Developed and drive organizational effectiveness.
• Attracted and retained talented workers and balance employee needs with business objectives and applicable labor laws.
• Supported the president and CEO on all major initiatives.
• Champion in organizational development.
• Strategic approach in high volume recruitment and staffing.
• Strategic approach in developing and execution of performance management, employee relations, and labor relation program
• Strategic design of compensation and benefits.
• Provide management, leadership and direction to the HR staff – often an entire HR department – as well as outside consultants
• Fulfilling the role of senior level advisor to executives and employees regarding human resources trends and issues.
• Played major areas of influence in establishing short- and long-term goals, budgeting for HR expenses, and networking with outside peers and organizations when needed to achieve goals.
•
February 1984- November 1994
PERSONNEL MANAGER
TEX-MEX INC. (Restaurant Industry)
Project Based
December 2018 – February 2020
Independent Consultant
Holding Company – with multiple business units composes of:
• Memorial Park
• Crematorium
• Medium end Housing
• Motorcycle Dealership
• Roll Forming Plant
• Concrete pre-cast manufacturing plant
• Micro financing
• Rural Bank
• Foundation
• Ship building
• Dry Dock
• Food Processing
• Cannery
• Chain of Hotels, resorts and restaurants
Project Scope:
Performs part of giving advice and designing programs/systems to be used to fill the gaps between actual and desired situations. As a result, also help with coaching, guiding and training of staff member and help develop management and supervisory skills. Other responsibilities include identifying operational needs; improving one’s work performance; improving organizational communications; increasing employee motivations; broadening the hotel’s market segment and customer base; enduring customer satisfaction and loyalty; and increasing the levels of organizational performance and achievements.
Operational Management
Strategically designed and assisted to maximize the return on investment and improve financial results. Both short term through profit optimization and long term through operational cost control and maintenance of the real estate asset
Planning, Market Analysis and Feasibility
The service is to anticipate, identify and satisfy guest demand in a way that it will give more profit, with the use of appropriate market research and planning for the right mix to meet requirements. This involves gathering and recording of data about your offerings, market and competition in an organized manner.
Restructuring and Repositioning
The service is to assist in identifying key issues that are holding back and realigning it with new management solutions and strategies.
Human Resources
Oversaw execution of search process for retained executive including managing subcontracted candidate development and identification resources. Directed industry and function research efforts to identify candidates, target companies, and industry sources. Performed searches ranging from C-level executives in execution, operations, and finance to directors, COO and vice presidents and support services. Conducted market analysis to develop target company profiles, potential candidates, and industry resources. Educational Background:
Education Level:
Postgraduate Diploma in General Management
Asian Institute of Management
September 25, 2022 - October 2023
Masters In Business Administration
Year Graduated: 1992
University of Sto Tomas
Bachelor of Science In Business Administration
Year Graduated: 1988
University of Sto Tomas
Bachelor of Science in Industrial Psychology
Year Graduated: 1996
University of Sto Tomas
Relevant Seminars & Trainings Attended:
• Shared Leadership Coach (ACSTH)
• Certified Team Coach (ACSTH)
• Mental Wellness Program Development
• Managing Different Emotions at Work
• Leadership and Management Skills
• Organizational Resiliency-Concentration
Series (Why Does It Matter)
• Business Transformation Strategy
(Efficient Leader to Lead an
Organization)
• Workforce Solutions (Increasing the Size
and Production of Internal
Development Team in Minimal Time)
• Lean Six Sigma for Business Leaders
• Global HR Leader Program – NUS HLRP
Software/Tools:
HRIS MS Office, Excel, PPT
Paint Google Cloud
ATS Citrix