Disaster Recovery Cyber Security
Resume:
Terri Allen
************@*****.***
Saint Louis, MO 63136
Summary
Master Business Continuity Professional (MBCP), CISSP, CRISC, ITIL v3, Microsoft Office Suites, Macros, Epic, PeopleSoft, NextGen, SQL (Oracle), Salesforce and Frontline Live.
Work experience
Cyber Security Analyst
Sure Business Essentials - St. Louis, MO
January 2020 to July 2024
Assist the Manager of Disaster Recovery, in planning, executing and improving Disaster Recovery (DR) tests for IT Services.
Conduct disaster recovery test to maintain constant preparedness to ensure the successful restoration of IT Services within defined criteria in the event an actual disaster is declared.
Help to maintain, test and improve the overall IT disaster recovery plan.
Developed and tested a business continuity plan for each critical department under the IT umbrella.
Prepared and delivered IT DR/BC training & awareness programs.
Cyber Security and Business Continuity (BC)/ Disaster Recovery (DR) Analyst
AMEREN - St. Louis, MO
November 2017 to December 2019
Assists management with cybersecurity risk management activities to include risk modeling, analysis, and assessment
Provide guidance through policy writing for the SOX, PCI, and HIPAA compliance programs.
Collaborate with and support the IT and cybersecurity incident management program to include incident identification, analysis, remediation, and reporting.
Lead the analysis, development, and implementation of processes, procedures, and (e.g., Governance, Risk, and Compliance (GRC) solutions) tools to digitally enable and automate manual control assessments and surveillance activities to obtain real-time results over the effectiveness of compliance programs.
Participate in the periodic evaluation of vendor/third party deliverables and SLA's.
Provides vendor management expertise in reviewing requests for proposals and vendor contracts and selecting appropriate vendors working with the ORB team.
Developed, exercised and maintained BC Plan for the Digital Department including network and infrastructure.
Updated Digitals' disaster recovery plan to test and account for a ransomware attack.
Administered training and awareness presentations and created Computer Based Training (CBT) for employees.
Conducted Enterprise-wide BIA's with stakeholders, end users and applications owners to identify critical applications, systems and dependencies to established RTO's and RPO's for recovery and availability.
Liaison for all digital teams working with Crisis Management, Incident Response and the Network Operations Center (NOC).
Establish, maintain, or test call trees to ensure appropriate communication during disaster using the Everbridge tool.Maintained the companies foreign travel request application located in Service Now.
IT Business Analyst
Spectrum Charter Communications - St. Louis, MO
July 2017 to November 2017
Worked with other teams to interview stakeholders and elicit basic to moderate business requirements.
Assists facilitation of meetings to build deep understanding of functional business and Digital areas (e.g., customer, field operations) to understand business requirements.
Analyzed process/system changes, with supervision, to ensure design changes meet business requirements
Design and implement short- and long-term strategic plans to make certain network capacity meets existing and future requirements.
Performed quality assessments against specifications set by leadership
Identified issues with the quality and performance of products, services, solutions or processes and proposes improvements
Supports small to medium complexity projects with some degree of supervision, including tracking issues and managing action items
Test server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure
Assisted with BA activities needed on agile scrum teams using agile methodology.
Financial Analyst III
SCE Billing Management Services - St. Louis, MO
December 2012 to June 2017
Identified financial status by comparing and analyzing actual results obtained from third party vendors on a monthly basis.
Reconciled department revenue transactions by comparing and updating data obtained from all departments.
Processed requisitions, purchase orders, and vendor payments.
Managed and updated the retention records, reports and files in accordance with state, federal and medical requirements.
Handled complex administrative patient issues regarding billing, customer service, and scheduling.
Provided project and cost analysis for decision-making purposes to the CFO.
Ordered supplies, equipment, and capital for physician practice; monitored purchases for physician practice and reported unusual variances to budget.
Developed and implemented the budget/forecast models and analyzed outputs to ensure accuracy.
Assigned duties, supervised, coordinate and scheduled goals for staff members.
Trained medical offices on the Federally Qualified Healthcare (FQHC) billing process.
Maintained the unapplied report for each location.
Managed the cost report for multiple locations.
Credentialed new and existing physicians with multiple insurance companies.
Processed all financial assistance inquiries in accordance with the state and federal guidelines.
Served as project coordinator for local and rural locations as well as support for financial analysts and internal teams.
Utilized Excel for reporting and analyzing.
Continuity Manager & Admitting Supervisor
Forest Park Hospital - St. Louis, MO
July 2000 to March 2012
Conducted companywide Business Impact Analysis to develop and implement Business Continuity Plan.
Collaborated with department leaders to develop a system to allow the hospital to continue to operate in the event of a natural disaster or a power/system outage
Developed the Business Continuity Plan (Continuity of Care) for the Emergency and admitting department in the event of an internal or external catastrophic event.
Performed stress test on all databases and completed monthly maintenance and updates.
Developed, maintained and reported multiple financial reports to update the CFO during revenue cycle meetings.
Recommended actions by analyzing and interpreting data and making comparative analysis.
Performed financial audits for every department revenue and provided feedback to department leads.
Managed monthly review of financial statements and identified trends.
Prepared and presented business plans including yearly and quarterly projections.
Trained and supervised a team on 25 employees on job duties and requirements.
Education
Bachelor of Computer Science
ITT Technical Institute
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