Quality Control Data Analyst
Resume:
FLLOYD BAXTER
HR MANAGER/PEOPLE DATA ANALYST (REMOTE)
HR Operations Performance Improvement Change Leadership Providing supportive leadership, driving process improvements, streamlining costs, and championing safety compliance HR & Operations Manager – extensive experience in recruitment, people and performance management, and team development in manufacturing. Change leader, applying data-driven insights to enhance workforce planning, optimize production and performance, and foster employee engagement. Harness HR metrics to influence strategic decisions, improve productivity, and drive growth. Build strong alliances with staff and management; cultivate positive, collaborative work environment. Design and deliver analytics-based training programs for continuous improvement, aligning team goals with business objectives. Expertise: Human Resources Management ● People Management ● Production/Operations ● Employee Engagement & Retention ● Talent Acquisition ● Recruitment & Onboarding ● Workforce Planning & Scheduling ● Analytical Problem Solving ● Negotiations ● Performance Management ● Operational Efficiency ● Training & Development ● Quality Management ● Project Management ● Inspection & Audits ● Scheduling & Planning ● Team Building ● Conflict Resolution ● Health & Safety Compliance ● Employee Relations
● Customer Service & Support ● Strategic Communications ● Technical Skills: Lean Manufacturing, GMP, 5S, MS Office, AS400 CAREER EXPERIENCE & HIGHLIGHTS
SPX TECHNOLOGIES (PATTERSON-KELLEY) – Stroudsburg, PA Highly engineered HVAC products/technologies supplier 2021 - 2024 Production Supervisor Direct / Indirect Reports: 37 / 6; Reported to Production Manager Supervised production operations in manufacturing; managed employee training, workflow optimization, and continuous improvement. Led teams, enforced safety compliance, and collaborated with cross-functional departments to achieve goals. Exceeded production targets, fostering a positive and safe work culture. Supported innovative, profitable product launches.
• Increased quantity of production 15% ahead of annual operating plan vs. 8% goal by year-end. Championed teams to achieve on-time delivery, maintaining high-quality standards through effective coaching and conflict resolution.
• Streamlined production scheduling with planning and logistics teams; raised production efficiency 50%+ and cut operations costs by __%. Led project to implement 5S in Sonic/Mach Stacking Cell (2 production units). Drove awareness of 5S and Lean Manufacturing principles. Cross-trained staff, which met facility needs, fulfilling customer expectations and maximizing output and flexibility. Equipped staff with proper, accessible tools to achieve tasks.
• Decreased accidents 75% and lost-time injury to zero. Propelled plant safety initiatives by enforcing proper hand tool usage and safety training of 5 staff/month.
• Leveraged ERP systems for performance monitoring and continuous process improvements. REFRESCO US, INC. – Wharton, NJ Global independent beverage solutions provider 2018 – 2021 Production Supervisor Direct / Indirect Reports: 65 / 9; Reported to Plant Manager Oversaw daily productions operations, championed efficient product output, quality standards, and safety compliance. Supervised production staff, monitored raw material availability, and emphasized adherence to manufacturing procedures. Steered safety training, enforced guidelines, and mentored team members for development and performance improvements. Fostered continuous improvement by mentoring team members and enforcing quality standards to meet customer and internal specifications, while maintaining safe work environment for all staff. Developed team through coaching/mentoring.
• Facilitated timely production while maintaining optimal product and package quality. Enforced and communicated Good Manufacturing Procedures. Drove supportive leadership/supervision and followed up with all shift members.
• Managed workforce effectively to maximize yields, elevate efficiency, and reduce operational losses 70%. Observed processes and monitored progress; logged issues. Documented and analyzed daily reports. Created repair work orders.
• Boosted safety standards compliance 50% by conducting customized safety training programs and inspections.
• Restructured production schedules by ensuring consistent raw materials availability. GOODMAN MFG. (QUIETFLEX) – Pittston, PA Residential/commercial air conditioning and heating systems provider 2016 – 2018 Production Supervisor Direct / Indirect Reports: 40 / 1; Reported to Plant Manager Directed plant manufacturing and material handling operations, oversaw employee training, scheduling, and performance evaluations. Managed hourly employees, workforce efficiency, resource usage, safety compliance, and operational changes. Fostered continuous improvement in quality and productivity, minimized downtime, and inspired peak efficiency.
• Accelerated production efficiency 60% by optimizing work schedules, slashing downtime, and managing overtime.
• Bolstered team performance 50% through targeted training, clear communications, and performance-based evaluations.
• Reengineered hiring and employee advancement processes by recommending qualified candidates for various positions, for hire, promotion, demotion, transfer, or release. Maintained company’s brand and competitive advantage. Houston, TX
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Goodman Mfg. (Quietflex) …continued…
• Sustained safety standards without any lost injury time by administering regulations, carefully addressing hazards, and ensuring prompt incident report completion. Initiated corrective action on unsafe conditions or acts. Proactively resolved employee concerns, suggestions, and conflicts in accordance with Employee Handbook guidelines and policy/procedures.
• Drove high-quality standards, meeting customer and internal specifications via guidance, leadership, and supervision. CREDHITS SYSTEM INC. – Long Island, NY Small computer operations and technology repair services provider 2014 – 2015 Computer Repair Technician Reported to Operations Manager Retained as liaison to software/hardware providers and external repair services. Installed, repaired, and maintained computer hardware/software. Procured and managed inventory, procured materials, and consulted with vendors and repair services. Requested quotes for cost information, purchasing and securing items. Drafted procedures and orders, ensuring timely equipment repairs and restocks. Transported equipment, supplies, materials at job site; secured equipment for repairs. Streamlined communication with software and hardware vendors – improved service response times by 50%–60% by implementing strategic communications with suppliers and clients on expedient product delivery.
• Repaired and restored computers and peripherals, enhancing customer satisfaction with timely turnaround. Delivered repaired equipment to clients or job sites in efficient manner.
• Maintained accurate inventory control, ensuring sufficient parts and materials availability for ongoing repairs.
• Reduced procurement delays 50% by proactively sourcing necessary parts and obtaining competitive quotations.
• Enhanced repair process by preparing clear, detailed documentation of procedures and requirements. RM2 CANADA INC. – Woodbridge, ON Provider of innovative, sustainable, composite pallet solutions for businesses 2013 – 2014 Production Supervisor Direct / Indirect Reports: 70 / 16; Reported to Plant Manager Navigated team scheduling, development, and performance; emulated high safety and quality standards. Engaged in workforce planning, management, and recruiting. Integrated People, Information & Communication (PIC), Service/Product Quality Plan
(SPQP) principles. Facilitated interdepartmental communication, engaged in recruitment, and drove efficiency improvements via training and labor planning. Managed equipment utilization; supported operational policies to meet production targets. Augmented team performance by coaching and mentoring staff, reengineering disorganized work sites, strengthened productivity and job satisfaction, and optimized resources in brand new facility.
• Recruited and onboarded 60-member peak-performing team aligned with operational needs. Cross- trained/coached new and transitioning teams, enhancing flexibility, supporting SPQP goals with approved manpower plan. Deployed training programs. Coordinated projects and work orders. Monitored, tracked, optimized KPIs.
• Instilled team accountability; elevated individual performance by providing immediate, relevant, and constructive formal/informal feedback and appraisals. Established and maintained communications with all departments.
• Facilitated compliance with safety, quality, and environmental standards via incorporating regular inspections and corrective actions. Complied with Operations Procedures/Policies set in Employee Handbook, Quality, Environment programs. Performed monthly safety inspections. Facilitated daily shift meetings; communicated team and safety talks. EARLIER EXPERIENCE
DANA THERMAL PRODUCTS – Mississauga, ON (10+ years) Quality Control Inspector:
• Restructured production activities; achieved high quality and safety standards. Delivered ongoing constructive feedback and training, boosted team performance, and drove safety compliance. Chaired Safety Committee efforts.
• Fueled cost reduction initiatives by skillfully analyzing labor requirements and weighing manufacturing expenses. EDUCATION
Master Certificate – Leadership & Management University of Michigan Ann Arbor, Michigan Accounting and Computers Diploma Toronto School of Business Hamilton, ON Quality Assurance & Introduction to Business Courses Centennial College Toronto, ON Business Accounting Diploma Mohawk College Hamilton, ON Certification: FSPCA (Food Safety Preventive Control Alliance) – PREVENTIVE CONTROLS FOR HUMAN FOODS The University of Tennessee Institute of Agriculture: Canned Foods, Microbiology of Thermally Processed food, Acidified Foods Thermal Processing, Food Plant Sanitation, Food Container Handling Equipment, Instrumentation, and operation of Thermal Processing Systems, Still Steam Retort, Still Retorts Processing with Overpressure, Continuous Rotary Retort, Batch Agitation Retort, Aseptic Processing and Packaging Systems, Flexible & Semi-rigid Containers
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