Room Attendant Laundry, Room attendant, Public area cleaner
Resume:
JACOB NCUBE
LAUNDRY/ROOM ATTENDANT
About Me
Professional Experience
Dedicated and detail-oriented professional with extensive experience as a Laundry Attendant, Room Attendant, and Cleaner. Proven ability to maintain high standards of cleanliness and guest satisfaction while efficiently managing laundry operations. Seeking to contribute my diverse skill set to ensure a top-notch guest experience.
Hard Skill
Cleaning and sanitizing techniques
Bed-making and linen changing
Vacuuming and floor care
Dusting and surface cleaning
Restocking and inventory
management
Handling cleaning chemicals and
equipment
Operating commercial laundry
machines
Washing, drying, and folding
techniques
Stain removal and fabric care
Soft Skill
Observation
Decision making
Communication
Multi-tasking
Time management
Interpersonal Skills
CERTIFICATION
High School Certificate -6 ordinary Level
passes
Sian Simba River lodge
Byran Rocher (General Manager)
EXECUTIVE MANANGER (H.K)
S Gopito
My Contact
************@*****.***
5554 Mkhosana T/Ship
(Victoria Falls)
SIAN SIMBA RIVER LODGE - LAUNDRY ATTENDANT
Cleaned and prepared guest rooms following established hotel standards, including dusting, vacuuming, and sanitizing. Replenished supplies and amenities, ensuring guest rooms were fully stocked and ready for occupancy.
Addressed guest requests and concerns with professionalism, enhancing overall guest satisfaction.
Performed routine inspections of rooms and reported maintenance issues for prompt resolution.
Achieved a 95% guest satisfaction rating for room cleanliness and service quality.
Performed general cleaning duties including dusting, sweeping, mopping, and sanitizing floors, surfaces, and fixtures. Managed waste disposal and recycling, ensuring adherence to environmental and safety regulations.
Conducted deep cleaning tasks as needed, such as carpet shampooing and upholstery cleaning.
March 2024- Current
Key responsibilities:
Operated commercial laundry machines, efficiently handling large volumes of linens and guest laundry.
Sorted, washed, dried, folded, and distributed laundry items, adhering to quality and timeliness standards.
Conducted routine maintenance on laundry equipment to ensure optimal performance and longevity.
Assisted in managing laundry inventory and placing orders for necessary supplies.
Addressed guest laundry requests promptly and effectively. Improved laundry processing efficiency by 12% through optimized workflow and equipment usage.
Recognized for maintaining exceptional cleanliness and organization in the laundry area
Dusting and Polishing furnitures.
Sweeping and mopping floors.
Carrying luggage for the guests to their rooms.
Ensure security of guest rooms and privacy of guest. Replacing used towels and other bathroom amenities such as shampoo and soap
References
Nov 2021- Feb 2024
ELEPHANT HILLS HOTEL- ROOM ATTENDANT
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