Customer Service Patient Care

Julie Barreau

772-***-**** *************@*****.***

EXPERIENCE

Dialyze Direct

Dialysis Technician

Hobe Sound, FL 2021-2024

• Responsible for assembly of tourniquets, cannulation with needles and bloodlines for the efficient dialysis treatments in a nursing home setting.

• Obtain biological specimens for ordered tests and prepare for laboratory transport.

• Monitor, track and convey observations and baseline measurements in patient medical record to healthcare staff to help optimize treatment planning and care delivery.

• Maximize patient satisfaction by helping individuals carry out personal tasks such as dressing and walking, pain assessment, and patient education on fluid retention and diet restrictions.

• Assure accurate documentation, admit and discharge patients, adhere to patient confidentiality and hospital policy guidelines.

• Increased patient care by collaborating customer service with medical responsibilities. American Renal Associates

Jupiter Kidney Center

CCHT

Jupiter, FL 2020 – 2021

• Responsible for assembly of tourniquets, cannulation with needles and bloodlines to prepare between 4-12 patients for fluid cleansing and dialyzing while on machine for 2-3 shifts per day.

• Obtain biological specimens for ordered tests and prepare for laboratory transport.

• Monitor, track and convey observations and baseline measurements in patient medical record to healthcare staff to help optimize treatment planning and care delivery.

• Maximize patient satisfaction by helping individuals carry out personal tasks such as dressing and walking, pain assessment, and patient education on fluid retention and diet restrictions.

• Assure accurate documentation, admit and discharge patients, adhere to patient confidentiality and hospital policy guidelines.

• Increased patient care by collaborating customer service with medical responsibilities. Fresenius Medical Center

CCHT

Stuart, FL 2006 – 2019

• Responsible for assembly of tourniquets, cannulation with needles and bloodlines to prepare between 4-12 patients for fluid cleansing and dialyzing while on machine for 2-3 shifts per day.

• Obtain biological specimens for ordered tests and prepare for laboratory transport.

• Monitor, track and convey observations and baseline measurements in patient medical record to healthcare staff to help optimize treatment planning and care delivery.

• Maximize patient satisfaction by helping individuals carry out personal tasks such as dressing and walking, pain assessment, and patient education on fluid retention and diet restrictions.

• Assure accurate documentation, admit and discharge patients, adhere to patient confidentiality and hospital policy guidelines.

• Increased patient care by collaborating customer service with medical responsibilities. Lifecare Health Partners

Nursing Assistant

Palm City, FL 2004 – 2006

• Provided personal, individualized care to a single patient

• Oversaw general, everyday needs with a focus on proper customer service techniques

• Reported pertinent information to the immediate supervisor.

• Acquired and charted patients’ vital signs (blood pressure, pulse, respiratory rate & temperature) and blood sugar results.

Palm City Nursing and Rehab

Nursing Assistant

Palm City, FL 2001 – 2004

• Provided general care to the elderly patients of the facility including daily living, pre and post-operative care, and hygiene.

• Provide support to medical staff as needed.

• Reported pertinent information to the immediate supervisor.

• Provided assistance to immediate supervisor with tasks to support facility operations. Water’s Edge

Nursing Assistant

Palm City, FL 2000 – 2004

• Provided general care to the elderly patients of the facility.

• Provide support to medical staff as needed.

EDUCATION

Paramount Training School

Phlebotomy

Fort Pierce, FL 2020 – 2020

Allen School of Nursing

Phlebotomy/EKG

Brooklyn, NY 1993 – 1994

• Obtained Phlebotomy/EKG Certificate

o Trained to perform 12-lead electrocardiograms (ECGs) and blood glucose monitoring. Kingsborough Community College

Pre-Nursing

Brooklyn, NY 1987 – 1988

• College credit obtained

Samuel J. Tilden High School

High School Diploma

Brooklyn, NY 1984 – 1987

SKILLS

• CCHT Certified

• Certified Nursing Assistant

• Languages – English, Haitian Creole, and French (Fluent Proficiency)

Contact this candidate