Customer Service Inventory Management

JC

JOY COLLINS

**********@*****.*** +1-706-***-**** Augusta GA

Result-driven Sales Floor Specialist known for high productivity and efficient task completion. Skilled in customer service, inventory management, and sales strategy development. Excel at communication, teamwork, and adaptability, ensuring seamless operations on the sales floor.

Visual merchandising

Supply restocking

Customer service

Inventory management

Product knowledge

Home Depot Augusta, GA

Sales Floor Specialist

03/2025 - Current

Conducted price checks using computer system or phone calls to other stores.

Organized merchandise displays to promote sales.

Restocked shelves and checked expiration dates for food items. Supported team members with daily tasks when needed. Demonstrated a comprehensive understanding of all company policies and procedures related to sales floor operations.

Greeted customers, answered questions and provided product knowledge. Stayed up-to-date on new products, services, promotions, pricing strategies.

Footzones Reflexology Center Bettendorf,

Iowa

Office Manager

08/1997 - 01/2024

Answered phone calls, responded to emails, routed mail and coordinated courier services.

Ordered supplies and equipment to maintain adequate inventory levels. Assisted in developing budgets for departmental expenses. Maintained confidential records relating to personnel matters. Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.

Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel. Responded to customer inquiries via phone or email in a professional manner.

Reviewed contracts for accuracy prior to signing off on behalf of the company.

Maintained filing system for records, correspondence and other documents.

Organized company events including holiday parties, team building activities .

Processed payroll accurately ensuring all employees were paid on time. Assisted with the preparation of budgets, forecasts and financial Summary

Skills

Experience

statements.

Developed and implemented office policies and procedures. Analyzed data from various sources to identify trends and make recommendations for improvement.

Post University Waterbury, CT

Bachelor of Arts in Business Administration And Management 06/2020

Monroe High School Rochester, Ny

High School Diploma

06/1992

Education and Training

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