Data Entry Customer Experience

RESUME APPLY FOR THE POST- Back office

Career Objective

To make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience.

PROFESSIONAL SKILLS

I have more than 2 year experience and basic and advance computer skills and knowledge MS Office. Processing, spreadsheet, presentation and software applications ability to multitask effectively and strong written and good verbal communication skills.

Attend Phone calls, maintains customer databases by inputting customer profiles and add, updates. MS work, Excel formulas, Functions, Billing, Data Entry, Salary sheet, Maintain and Store stocks customers Inventory (Sale and Purchase) Records,

Records of employees attendance data sheets on daily basis with ensuring the accuracy and integrity data, sorting, Mail merge, Remove/cleaning data.

Good knowledge of table, Pivot Table, Xlookup, Vlookup, Hlookup, VBA, macros, Data analysis, emphasize skills like data filtering, Conditional formatting, Index and Match.

Create dashboard large amount of dataset and Export data from SQL Server to excel.

Keep up to date with product information. Creating detailed reports, debugging, problem solving, and Search resource Data and contains in Chat GPT and Google. EDUCATION AND QUALIFICATION

WORK EXPERIENCE

Working with as an Office Assistant in ZenX System llc 26th Nov 2023 to Sep 2024. Role & Responsibility:

Generate and distribute management reports, input, update, Data Entry Operator responsibilities include collecting and entering data in databases

Working knowledge with Google Suite (Docs, Sheets, Drive). Research and obtain further information for incomplete documents. Proficiency in Microsoft Office Suite (Excel, Word).

Collaborating with other teams to resolve data-related issues and improve processes.

Follow data entry protocols to meet confidentiality and security standards.

Excellent typing speed and accuracy.

Ability to meet deadlines and manage multiple tasks efficiently.

Accurately input, update, and maintain data in company systems or databases. Mob: +91-981******* (INDIA)

*******@*****.*** URVI Address: House No. 1273

D.D.A Janta Flats G.T.B.

Enclave Delhi.

Qualification

Master of Computer Application from

IGNOU University 2020

Bachelor of Arts from Delhi University 2005

12th From C.B.S.E Board 2002

10th From C.B.S.E Board 1999

Certifications

Diploma in Information Technology

From NIIT 2003

Certificate in MIS Advance Excel from

FI Micro Technologies Institute in Delhi

2022.

STC Book Publication House as a DTP Operator 14th Sep. 2024 to 8th Jan. 2025 Noida (UP) Role & Responsibility:

Typing All Language books like Grammar, Math, English, Hindi, Social Science, Sanskrit in Hindi and English.

Correction, Error Checking, alignments and text, and pictures formatting, suitability the whole file for uniformity, editing matter, and formatting text in the Book.

Create Story Text Book Background, Graph chart etc., and size as requirement.

Insert table, pages update pictures in books.

Math Type for Math formatting and modify the text for book.

Copywriting of content in all books and search content using Chat GPT. COMPUTER TOOLS AND SKILLS

Technology and Tools -: MS Office, Advance Excel, MS SQL Server, VBA, Chat GPT. HTML, Adobe Photoshop, Illustrator, Coral Draw, InDesign

English Typing Speed 50 w.p.m. and Hindi 25 w.p.m., Math Type

Strong Analytical and Problem solving

Proficiency and data Analysis tool

Excellent Communication Skills

Ability to work collaboratively with cross-functional team. Creativity and innovation

Knowledge of project management mythologies and tools PERSONAL DETAILS

Father’s Name : Late Usman Ali

Gender : Female

Date of Birth : 7th January 1982

Nationality : Indian

Passport no. & Validity : U8947125, 03/03/2031

Marital status : Single

Languages known : English, Hindi, Urdu

Hobbies : Learn new skills, visit new place, net surfing, Reading, Writing, singing Declaration

I certify that all the details provided above are all correct according to my knowledge and belief. Your Faithfully

Urvi

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