Rebecca Panzarella
Inbound Sales Representative(remote)
Orlando, FL 32828
**********@*****.***
Strong interpersonal,oral communication and written skills Experienced closing and problem solving skills
Perform extremely well under quota driven environment Enjoy fast paced work environment
Proficient navigating multiple systems using dual monitors as well as trouble shooting Proficient with Windows 10, Microsoft Outlook and Office, CRM, Teams,Slack,Zoom Authorized to work in the US for any employer
Work Experience
Inbound Sales Representative
Conner Manufacturing LLC. - Orlando, FL
July 2021 to Present
>Inbound Sales Representative (remote)
>Educate customers on cost and quality of products
>Respond to customer's questions and handle payments
>Organize timely services and responses and handle customer complaints Inbound Sales Resentative(remote from April 2021)
Marriott Vacations Worldwide - Orlando, FL
May 2016 to June 2021
> Inbound Sales Representative(remote April 2021 to current
> Educate customer on 16 different resort destinations,attractions,accommodations and timeshare tour
> Closed packages from 199. to 2500. by building value and benefits on a daily basis
> Educate customer on upgrades and book dates if necessary
> Quota driven sales requirements always exceeded
Inbound Sales Representative
Life Alert - Tampa, FL
October 2009 to April 2016
> Inbound Sales Representative
> Closed 3 year contract packages with 200. Start up fee and 29. to 59. monthly fee on a daily basis
> Educate customer on products by building value and explaining benefits
> Straight commission position
> Top Representative entire employment
> Quota pay schedule always exceeded
Outbound Sales Representative
Hilton Grand Vacations - Orlando, FL
January 2006 to June 2009
> Outbound Sales Representative
> Closed packages from 199. To 1999. by building value and explaining benefits on a daily basis
> Educate customer on numerous resort locations,attractions,accommodations and timeshare tour
> Top salesperson with highest conversion rate during entire employment
>Quota always exceeded
Timeshare Sales Agent
The Grandview at Las Vegas - Las Vegas, NV
June 2005 to January 2006
>Drove customers to resort and toured the resort educating them on benefits and local area
>Educated customers on timeshare ownership and benefits,and cost Salesperson/Professional Ballroom Dance Instructor Dance Charisma Dance Studio - Las Vegas, NV
June 2003 to January 2006
>Professional Ballroom Dance Instructor
>Teacher Training Instructor
>Closed packages from 300. To 3000.
Salesperson/Professional Ballroom Dance Studio Owner/Manager JOHN PARNELL DANCE STUDIO - Orlando, FL
August 1997 to April 2002
> Professional Ballroom Dance Instructor
>Closed all sales packages up to 500,000. per year
>Trained Instructors, Held Sales Training Classes
>Managed day to day operations including marketing, training staff,closing sales,managed events
>Managed events from weddings to competitions to anniversaries and birthdays involving ballroom and Latin dance
Salesperson/Professional Ballroom Dance Instructor ARTHUR MURRAY DANCE STUDIO - Daytona Beach, FL
June 1985 to July 1997
>Professional Ballroom Dance Instructor
>Sold packages from 299. to 7000. On a daily basis
>Educated customers on levels of programs and benefits and amount of lessons per package to reach goals
>Trained staff,managed large events for 20 to 100 or more people
>Outbound calling to confirm appts,inbound calls responding to questions about cost Education
Bachelor's degree
Skills
• Communication skills (10+ years)
• Customer service (10+ years)
• Computer skills (10+ years)
• Inside Sales (10+ years)
• Upselling (10+ years)
• Sales (10+ years)
• Negotiation
• Windows
• Typing
• English
• Phone etiquette
• CRM Software
• Pricing
• Customer Relationship Management
• Analysis skills
• Research
• Microsoft Excel
Certifications and Licenses
Real Estate License 2007
January 2007 to January 2009