MPHAHLELE MATLENG SHARON
CONTACT
********@*****.***
www.linkedin.com/in/matleng-
mphahlele-8180b9182
PERSONAL DETAILS
Date of Birth : 09/12/1996
Marital Status : Single
Nationality : South African
Gender : Female
Driving Licence : C1
SKILLS
Hardware and software
installation. Computer
troubleshooting. Network
configurations and maintenance.
Data capture. Disassembling and
assembling. Communication.
Problem solving. Team player.
Computer literacy. Organizing.
REFERENCE
Mary Sekhu - XET
Supervisor
Mrs Jennifer Maritz - Zetes
Sales manager
Mr Mothiba Mohudi - Umzinyathi
telecommunications
CEO
1 June
2023 - 1
July 2024
September
2021 -
August
2022
May 2019
- March
2020
2018
2015
OBJECTIVE
IT technician with 2 years of experience providing technical support to end users through learnership. Skilled in troubleshooting hardware and software, network maintenance, and system support. EXPERIENCE
Data capture (Meter reader)
Invoke solutions & XET
Capture the water and electricity consumption
using a gadget to send through the reading to
the municipality
Report faults found on the meter such as stuck
readings, leakage, disconnected meters, and
damaged meters.
Zetes
IT Technical support
Manage, maintain and repair IT systems.
Troubleshoot and maintain handheld scanners
and printers.
Sales force administration and data input
for the upkeep and maintenance of
customer correspondence.
Assisted field support technicians to repair and
service printers and scanners.
Corporate client mapping through the
internet and LinkedIn.
Assisting the commercial team with
customer satisfaction survey.
Collected data pertaining to sales history
on specific product lines.
Umzinyathi telecommunications
IT System support
Installation, maintenance and general
support of IT systems and networks.
Design, develop and upgrade existing IT
systems.
EDUCATION
Information technology and computer science
Waterberg TVET college
Level 4
National senior certificate
Kopano senior secondary school
High school diploma
PROJECTS
Volunteering and community
ND Mokonyane Primary School
January 2020 - April 2020
Responsibilities:
Created a computer lab. Created a network connection. Maintained the computer lab. Taught children basic computer skills.