Operations Manager

Tel No. 071*******/072******* Email: *****************@*****.***

WYCLIFF NYAKUNDI OMAGWA

SKILLS

PROFESSIONAL

SUMMARY

Accomplished Operations and Engineering Professional with over 12 years of experience in water bottling, distribution, petroleum terminal management, logistics, and electrical engineering. Expertise in overseeing large-scale operations, optimizing efficiency, and ensuring compliance with industry regulations. Strong background in process automation, instrumentation, quality control, logistics coordination, and safety management. Proven ability to lead teams, manage supply chains, and implement cost-effective strategies to enhance productivity and profitability. Adept at leveraging technology and data-driven decision-making to drive operational excellence.

WORK HISTORY

Operations Manager- Eagleom Ltd Water Bottling & Distribution Company Nairobi: March 2024- February 2025

Duties:

Manages bottling processes, ensures quality control, and optimizes efficiency.

Ensures water meets health and safety regulations (e.g., FDA, WHO, local authorities).

Coordinates raw materials (bottles, caps, labels) and finished product stock levels.

Ensures machinery is well-maintained and minimizes downtime through preventive maintenance.

Plans delivery routes, manages fleet operations, and ensures on-time delivery to retailers and customers.

Reduces operational costs, minimizes waste, and implements process improvements.

Supervises employees, assigns roles, and ensures proper training and motivation.

Enforces workplace safety standards and regulatory compliance for both bottling and transportation.

Ensures customer satisfaction, resolves issues, and strategizes for business expansion.. Instrumentation and Control Engineer- Eagleom Ltd Water Bottling Company Nairobi: March 2023- February 2024

Duties:

Design and implement automation systems for bottling, filling, and packaging.

Program and maintain PLC (Programmable Logic Controllers) and SCADA (Supervisory Control and Data Acquisition) systems to monitor and control plant operations.

Integrate Human-Machine Interfaces (HMI) for real-time monitoring and control.

Select and install flow meters, pressure sensors, temperature probes, and level sensors to monitor water treatment and bottling processes.

Calibrate and maintain instruments to ensure accurate measurements.

Troubleshoot faulty instruments to minimize downtime.

Ensure instruments accurately measure pH, turbidity, conductivity, and other quality parameters.

Automate the addition of disinfectants (e.g., UV, ozone, or chlorine) to ensure regulatory compliance.

Generate reports for audits and quality control inspections.

Monitor power consumption and optimize equipment to reduce energy costs.

Health, Safety & Environmental (HSE)

Management

Quality assurance and Compliance

Equipment Maintenance and Technical

Expertise

Leadership and Team Management

Project and Engineering Management

Supply Chain and Logistics

Problem-Solving

Financial and Cost Control

Excellent Communication

Customer Service and Stakeholders

Relations

Operations and Production Management

Automation and Process Control

Implement control strategies to minimize water wastage and improve efficiency.

Enhance production rates by improving bottle-filling accuracy.

Design and implement safety interlocks to prevent accidents.

Monitor alarms and implement emergency shutdown systems in case of equipment failure.

Conduct preventive maintenance to reduce unplanned downtime. Logistics Coordinator-Clear Express EABL Distribution Depot Nairobi: April 2018- February 2023

Duties:

In charge of all depot logistics and overall administration

Ensuring smooth transportation, storage, and delivery of goods while maintaining cost- effectiveness.

Tracking stock levels, forecasting demand, and ensuring optimal inventory control.

Scheduling and monitoring shipments, coordinating with suppliers, transporters, and customers to ensure timely deliveries.

Managing shipping documents, invoices, and ensuring compliance with transportation regulations.

Liaising with customers, negotiating contracts, and maintaining strong supplier relationships.

Using logistics software to monitor shipments, track performance, and generate reports for operational improvements.

Addressing delays, damages, or other logistical challenges to ensure smooth operations.

Cost Control – Optimizing logistics expenses by finding cost-effective routes and shipping methods.staff, fire certificate.

Nairobi Joint Terminal Manager-Kenolkobil Company Ltd & Total Kenya Ltd Nairobi: September 2016- February 2018

Duties:

In charge of overall administration at the terminal

Supervising terminal activities such as storage, receipt, quality control, and dispatch of petroleum products via rail, road, and pipeline.

Implementing environmental health, safety, and quality management systems, overseeing fire drills, emergency preparedness, and ensuring regulatory compliance.

Conducting stock reconciliations, monitoring inventory levels, and ensuring accurate demand forecasting.

Planning maintenance activities, equipment inspections, calibration of meters and safety sensors, and overseeing major engineering projects such as tank construction.

Managing operational (OPEX) and capital expenditures (CAPEX), controlling product losses, and maintaining accurate financial records for terminal expenses.

Supervising staff, conducting performance appraisals, planning training programs on safety, emergency preparedness, and operational efficiency.

Handling contractor billing, customer complaints, and maintaining good relationships with business partners and the local community.

Representing the terminal in security committees, supervising emergency response measures, and ensuring all staff are trained in fire safety and incident management. Terminal Manager-Kenolkobil Company Ltd

Mombasa: July 2013- August 2016

Duties:

Ensure all safety, environmental, and regulatory standards (EHS, ISO 9001:2008) are strictly followed in depot operations.

Oversee daily operations, ensuring smooth, secure, and efficient functionality while maintaining company assets.

Supervise engineering projects, utilities, and SCADA systems while ensuring timely maintenance.

Manage driver schedules, vehicle inspections, and product deliveries beyond Kenya’s market.

Ensure tax payments, sales reconciliations, and cash/cheque transactions are properly accounted for while maintaining accurate reports.

Handle customer complaints and coordinate with marketing teams for timely order deliveries.

Oversee staff responsibilities, schedule training, manage third-party vendors, and ensure security at the depot.

Lead fire drills, emergency response drills, and ensure readiness for safety incidents.

Inventory & Loss Control: Optimize storage capacity, prevent product losses in transit and storage, and plan timely product evacuations.

Conduct planning, employee leave scheduling, and any other assignments as delegated. Assistant Terminal Manager-Kenolkobil Company Ltd

Mombasa: June 2011- July 2013

Duties:

Ensuring all terminal operations adhere to safety standards, legal regulations, and insurance requirements.

Overseeing the maintenance and compliance of the organization's delivery fleet.

Conducting stock reconciliations, monitoring transit losses, and authorizing product sales (LPG, white oils, black oils).

Supervising loading operations (hospitality, exports, LPG, and bitumen) and ensuring adherence to inspection and tax regulations.

Preparing daily and monthly hospitality reports for management review.

Handling customer complaints and queries in the absence of the Terminal Manager.

Assisting with employee scheduling, training, induction of new staff, and disciplinary recommendations.

Checking banking reports to ensure timely deposits of cash and cheques.

Representing the Terminal Manager in meetings (QMS, ISO) and supervising projects in their absence.

Performing additional duties as assigned by the Terminal Manager Operations/Technical Supervisor-Kenolkobil Company Ltd Sagana: September 2008 - February 2010

Duties:

Accurately gauging bulk storage tanks and record dips in gauge books provided for stocks accounting purposes

Overseeing the maintenance, inspection, and repair of storage tanks, pipelines, pumps, meters, and loading/unloading equipment.

Supervising day-to-day terminal, refinery, or depot operations, including product receipt, storage, and dispatch.

Ensuring adherence to Health, Safety, Security, and Environmental (HSSE) regulations, conducting safety drills, and implementing emergency response plans.

Improving operational efficiency by streamlining workflows, reducing downtime, and optimizing fuel handling processes.

Monitoring product quality during storage and distribution, ensuring compliance with industry standards and specifications.

Managing stock levels, conducting reconciliations, and minimizing product losses due to evaporation, spills, or theft.

Identifying and resolving technical issues affecting operations, coordinating with engineers and maintenance teams.

Managing technical teams, providing training on equipment handling, safety procedures, and operational best practices.

Preparing reports on equipment performance, maintenance schedules, stock movement, and compliance audits.

Trainee Electrical Engineer- Western Seed Company Ltd Kitale: June 2008-August 2008

Industrial Attachment Duties:

Ensuring proper functioning of electrical systems in seed processing, packaging, and storage facilities

Overseeing electrical power distribution, backup generators, and renewable energy solutions to support continuous operations.

Implementing and maintaining automated systems for sorting, drying, and packaging seeds.

Setting up electrical components, diagnosing faults, and repairing equipment to minimize downtime

Ensuring adherence to safety standards (OSHA) and industry regulations to prevent electrical hazards.

Reducing power consumption and improving efficiency in processing plants.

Keeping records of maintenance activities, energy usage, and system upgrades. Trainee Electrical Engineer- Devki Steel Mills Company Ltd Athiriver: May 2007-August 2007,May 2006-August 2006,May 2005-August 2005,May 2004- August 2004

Industrial Attachment Duties

Assisting in diagnosing and fixing electrical faults in equipment and machinery.

Supporting the design, testing, and implementation of electrical systems in industrial, commercial, or residential settings.

Ensuring adherence to electrical safety standards and industry regulations.

Helping in the installation, calibration, and testing of electrical components and systems.

Participating in engineering projects, including power distribution, automation, and renewable energy initiatives.

Preparing technical reports, schematics, and electrical drawings. EDUCATION

Kenyatta University, Nairobi, Kenya

MBA, Project Management, graduated July 2014

Awarded second class honor upper division

Research thesis title: “ Effects of leadership on project performance: A case study of in-house projects in Total Kenya Ltd”

Egerton University, Nakuru Njoro, Kenya

BSc. Instrumentation and Control Engineering, graduated December 2008

Awarded First Class honor degree

Irondi Secondary School, Kisii, Kenya

K.C.S.E Exams. Secondary Education, December 2000

Mean Grade B+(Plus)

Kiamogiti Primary School, Nyamira, Kenya

K.C.P.E Exams. Primary Education, December 1989

ACHIEVEMENTS

Boosted Nairobi depot sales from 634,000m (2014) to 847,000m (2017).

Developed a Kshs 500 million master plan for Nairobi depot upgrades and supervised the Kshs 50 million construction of four storage tanks at Mombasa's Shimanzi terminal.

Led the development of safety standard operating procedures and successfully executed a major emergency response drill involving the Sinai communityand the oil industry stakeholders.

Significantly reduced product losses at KPC and depots while lowering unit costs from Ksh 271/m

(2014) to Ksh 197/m (2017) and cutting depot maintenance expenses.

Built trust with customers by allowing participation in truck loading and safety oversight.

Fostered positive relationships with drivers, oil companies, customers, and employees, improving overall operations.

LANGUAGES

English, Kiswahili(Read, Write, Speak-Fluent)

OTHER SKILLS ACQUIRED

Petroleum Industry Regulations & Safety – Trained in legal and regulatory frameworks for petroleum products (PIEA) and environmental health & safety (ERC, KPA, KPC, PIEA).

Occupational Safety & Emergency Response – Certified in OSHA, accident investigation, oil spill response (OSMAG), fire fighting, and first aid (G4S).

Technical & IT Proficiency – Skilled in telecommunication systems, fiber optics (KCCT), industrial automation (Egerton University), and microcomputer applications.

Leadership & Training – Experienced in peer education (I Choose Life-Africa), leadership training

(Youth Agenda Kenya), and customer satisfaction workshops. CERTIFICATIONS

Certified in Petroleum Standards, Legal & Regulatory Framework and Oil Stock Management (by PIEA).

Trained in Basic Incident Command (by PIEA) and Counter-Terrorism (National Counter-Terrorism Unit).

Certified in Firefighting & Safety (by G4S), OSHA & Incident Investigation (by Kaya), and First Aid

(by G4S).

Specialized training in Basic Marine Oil Spill Response (by Total Kenya) and Oil Spill Response (by OSMAG).

REFEREES

1) Mr. Fregustus Musyoka, Former Commercial Manager Kenolkobil.Ltd,

(Current) Regional Chief Executive, Central Region, MOGAS Group., Tel: 072*-***-***,

Email: *********@*****.***

2) Mr. Stanley Thairu, Assistant Supply and Trading Manager Rubis Energy, Tel: 072*******,

Email: ******.*******@*****.***

3) Mr. Jared Mogaka, Depot Manager-Mombasa, Rubis Energy(Former Kenolkobil), Tel: 076*******,

Email: *******@*****.***

PERSONAL INFORMATION

• ID Number: 22651655

• Date of Birth: 20/11/1982

• Gender: Male

• Nationality: Kenyan

• Marital Status: Married

• Religion: Christianity

• Email: *****************@*****.***

• Contact Number: 071*******/072*******

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