Social Media Business Development

Marcus Graham

Washington, DC ***** • 202-***-**** • ****************@*****.***

Professional Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Skills

Client Relationship Management

Business process improvement

Business Analysis

Strong oral and written communication skills

Verbal and written communication skills

Strong Communication Skills

Data Collection

Microsoft Dynamics 365

Data Analytics

Work History

Department of Small and Local Business Development (DSLBD)

Public Affairs Specialist

Coordinated effectively with various external agencies to ensure clear, consistent, and strategic communication, fostering strong partnerships and supporting organizational goals.

Produced a wide range of written materials, including press releases, briefing notes, reports, social media content, and Director and Mayoral memos, tailored to diverse audiences. Ensured messages aligned with organizational standards and effectively conveyed key points.

Conducted research and analysis to inform public affairs strategies, identifying emerging trends and potential issues. Developed actionable recommendations to enhance communication efforts and maintain a positive public image.

Facilitated dialogues with partner agencies, gathering insights to better understand their needs and concerns. Successfully managed complex issues, maintaining transparency and building trust.

Led efforts to raise awareness of DSLBD’s services and events, utilizing social media, newsletters, and press outreach to ensure broad community engagement. Created compelling messages to showcase DSLBD’s offerings and attract attendance at key events, boosting visibility and participation.

Coordinated with the Executive Office of the Mayor’s communications team to plan and promote joint events, ensuring consistent messaging and maximizing outreach. Supported collaborative communication strategies to enhance event success and public engagement.

Management Analyst

District of Columbia Housing Authority (DCHA) – Washington, DC

Improved operational efficiency by streamlining processes and implementing best practices in management analysis.

Developed comprehensive reports, providing valuable insights into business performance and aiding in strategic planning efforts.

Served as a subject matter expert on management analysis principles, providing valuable counsel to stakeholders during critical business planning sessions.

Performed detailed financial analyses to support budgeting decisions and resource allocation efforts within the company.

Contract Procurement Officer

Department of Housing and Community Development – Washington, DC

Built relationships with vendors to negotiate ideal terms for purchases.

Maintained detailed records of all procurement activities for reference purposes as well as for auditing and compliance.

Developed strong partnerships with vendors to secure favorable pricing, payment terms, and delivery schedules.

Managed procurement projects from initiation to completion, ensuring timely delivery of goods and services.

Job Development Specialist

The Mayor's Office of Returning Citizen Affairs – Washington, DC

Organized successful job fairs, connecting numerous candidates with suitable employment opportunities in various industries.

Evaluated the effectiveness of existing programs through data analysis, refining methods to better meet the evolving needs of clients and local workforce trends.

Provided ongoing support for employed clients, ensuring stable work retention and fostering professional growth.

Developed creative recruitment strategies that attracted a diverse range of qualified candidates for various positions within the organization.

Electrician Apprentice

Local #26 I.B.E.W – Washington, DC

Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.

Installed and wired electrical transformers, service panels, and circuit breakers.

Installed, maintained, repaired, and tested equipment for electricity generation and utilization.

Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.

Education

GED

Woodrow Wilson Senior High School - Washington

Certifications

IC3, Digital Literacy Certification - July 2024

Customer Service Certification - July 2024

Affiliations

Global Digital Literacy Council

Electrician Union - International Brotherhood of Electrical Workers ( I.B.E.W)

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