-Customer Service Customer
Resume:
Sabrina Pinckney
Orangeburg, SC **118
***********@*****.***
Mission Statement
Dedicated and customer-focused professional with over 10 years of experience in customer service and call center operations. Skilled in handling high call volumes, resolving customer concerns efficiently, and maintaining a high level of customer satisfaction. Adept at working in fast-paced environments, managing multiple tasks, and providing top-tier support. Seeking an opportunity with a company that values dedication, hard work, and loyalty.
SKILLS & COMPETENCIES
Customer Service & Support
Call Handling & Conflict Resolution
Billing & Payment Processing
Order Management
Communication & Interpersonal Skills
Remote Work Proficiency
Time Management & Multitasking
Technical Troubleshooting
Spectrum -Worked from home
Work from Home -Customer Service
March 2022-April 2024 -Took incoming calls
Asurion -Customer Service Rep
Work from Home -Took calls about broken phones
April 2018-December 2021 -Ordered replacement phone
Sitel -Customer Service Rep
3102 West End Ave -Took incoming calls
Nashville, TN 37203 -Answered calls about bills
866-***-**** -Took payments
June 2015-February 2018
Teletech -Customer Service Rep
Work from Home -Took incoming calls
February 2006-March 2010
Hardee’s -Cashier
401 FR Harry C Raysor Dr -Took customer’s orders
St. Matthews, SC 29135
January 2004-October 2006
Sam’s Club -Showed off and sold products
350 Harbison Dr.
Columbia, SC 29205
July 2002-October 2004
Reese Brothers -AT&T Phone Rep
Hwy 33 -Signed cx up for long distance
Orangeburg, SC 291135
June 1998-June 2002
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