Executive Support, Customer Service, PR, client relations

Alexa Giterman

**** * ********** **** #*** 312-***-**** *************@*****.***

Mission

Highly organized and detail-oriented professional with a strong background in hospitality, client relations, and executive support. Experienced in managing schedules, coordinating events, optimizing budgets, and streamlining administrative processes to enhance efficiency. Proficient at anticipating needs, problem-solving in fast-paced environments, and maintaining discretion while providing top-tier support. A proactive and adaptable team player with exceptional communication and organizational skills, dedicated to ensuring seamless operations and client satisfaction. Education

ASSOCIATES DEGREE IN CULINARY ARTS 2016 LE CORDON BLEU COLLEGE OF CULINARY ARTS

● Major: Culinary Arts & Restaurant Management

Experience

Venue Manager

Rhine Hall Chicago, IL March 2024 – Present

● Oversee daily operations, ensuring seamless event execution and exceptional client experiences

● Manage schedules, coordinate logistics, and serve as the primary point of contact for clients, vendors, and staff

● Handle administrative tasks, including contracts, invoices, and budgeting, to streamline operations

● Provide high-level support by anticipating client needs, problem-solving in real-time, and maintaining organization

● Create and manage social media content to enhance engagement and promote upcoming events

● Cultivate strong relationships with clients and vendors, ensuring repeat business and smooth collaboration

Server

Elske Chicago, IL June 2023 – March 2024

● Delivered personalized service in a fast-paced, Michelin Starred dining environment, ensuring seamless guest experiences.

● Expertise in wine and food pairings, specializing in natural wines and artisanal producers.

● Managed reservations, coordinated table settings, and assisted with event preparations to maintain smooth operations

● Built and maintained strong relationships with guests, anticipating their needs and creating a welcoming atmosphere

● Maintained impeccable organization and attention to detail while juggling multiple tasks in a high-pressure setting.

Executive Assistant / Marketing Assistant

Truffle Shuffle San Francisco, CA September 2020 – February 2022

● Provided executive support by managing schedules, coordinating meetings, and handling day-to-day administrative tasks

● Assisted with event planning and logistics for live, interactive cooking experiences, ensuring seamless execution

● Managed customer communications, responding to inquiries and resolving issues to enhance client satisfaction

● Maintained organization across multiple projects, balancing marketing initiatives, content production, and executive support responsibilities Back/Front Waiter

Spiaggia Chicago, IL October 2016 – March 2020

● Delivered exceptional service at a Michelin-starred restaurant, anticipating guest needs and enhancing the dining experience.

● Specialized in wine pairing as part of a James Beard Award-winning wine program.

● Contributed to offsite events, including the Hart Davis Hart Wine Auction, promoting the restaurant’s offerings

Skills

● Executive & Administrative Support: Skilled in managing schedules, coordinating meetings, handling correspondence, and ensuring seamless day-to-day operations.

● Event & Logistics Coordination: Experienced in planning and executing events, managing vendors, and overseeing all logistical details for a smooth experience.

● Client & Vendor Relations: Strong interpersonal skills in building and maintaining relationships with clients, executives, and vendors to ensure satisfaction and long-term partnerships.

● Calendar & Travel Management: Proficient in scheduling, itinerary planning, and organizing domestic and international travel arrangements.

● Task & Project Management: Highly organized with the ability to prioritize multiple responsibilities, meet deadlines, and streamline workflows for efficiency.

● Problem-Solving & Adaptability: Quick-thinking and resourceful in fast-paced environments, able to anticipate needs and find solutions proactively. References

Greg Faynshteyn – Owner of Optima Construction – 773-***-****

Christina Wunrow – Mentor – 952-***-****

Joe Flamm – Chef and Mentor – 773-***-****

Spencer Sabo – Sommelier and Wine Mentor – 615-***-****

Contact this candidate