Insurance Verification Specialist
Resume:
M
Melissa
McCready
mrssamnelson**@gm
ail.com
Hanford, CA 93230
WWW: Bold Profile
SUMMARY
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
SKILLS
Teamwork and collaboration
Interpersonal and written
communication
Independent judgement
Store opening and closing
Money handling
Order processing
Reliability and punctuality
Phone etiquette
Friendly and outgoing
Conflict resolution
EXPERIENCE
Retail Sales Associate/Sorter/Stocker
Hanford, CA
Kings Gospel Thrift Store/ Dec 2024 to Current
Handled customer feedback, implementing suggestions to improve the shopping experience.
Assisted customers with selection of items to match client needs. Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
Processed and organized shipments, restocking merchandise on the sales floor promptly.
Insurance Verification Specialist
Irving, Texas
Alliance Rx Walgreens Prime Specialty Pharmacy/ Nov 2017 to Dec 2024 Verified patient insurance coverage, benefits, and eligibility for services across multiple insurance platforms.
Communicated with insurance carrier, patient and third party to verify patient insurance benefits.
Determined estimated self-pay portion by calculating charges, co-insurance and deductibles.
CPhT
Richardson, Texas
Hospice Pharmacy Solutions / May 2015 to Nov 2017
Resolved routine and complex issues by performing detailed research. Assisted in training new employees on pharmacy procedures. Participated in continuing education and training to stay current with pharmacy practices.
EDUCATION AND TRAINING
Some College (No Degree): Pharmacology
Tarrant County College
Fort Worth, TX
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