Customer Service Data Entry
Resume:
Christie A. Gibson
*************@*****.***
PROFILE
** ***** ** ********** ** clerical, administrative & customer service experience in diverse fields
Proven ability to learn different computer systems in a short amount of time
Strong aptitude for working effectively with the public
SKILLS
Word, Excel, PowerPoint, Meeting Planner (Microsoft). 10-key by touch, Peoplesoft, Alpha/Numeric Data Entry (13800 KPH) with 99% accuracy. Typing 57 wpm with 98% accuracy.
My best skill is the ability to provide excellent customer service, and a cheerful disposition.
PROFESSIONAL EXPERIENCE
Consumer Cellular, Inc. October 2022 – December 2024
CAA 2
Provided excellent customer service and technical support to customers. Was a part of working for a company with 16 JD Power Awards.
Robert Half Agency
Solari - Remote April 2021 – March 2022
Customer Service for Covid 19 (Scheduled vaccination appointments on behalf of Maricopa County Department of Health thru AZDHS website).
Volunteered to work on the Eviction Prevention program for Maricopa and Pima County, City of Phoenix & DES.
Vitalant via Manpower
Reqroute Employment Agency
Cognizant Solutions – Remote Oct 2020 – March 2021
Data Entry using customized software
TYSY Acquiring Solutions, Inc Tempe, AZ March 2012 – April 2019
CSR II, Managed Services
Respond to high volume of phone calls from customers who require first resolution technical support
Exceed statistical goals and standards set by management
Maintain detailed and current knowledge of the company's products and services
Able to navigate several proprietary applications and data entry systems
Participate in “buddy” program for new hires
Elected to serve as Safety Monitor
EDUCATION
Portland Christian High School Portland, OR Graduated 1985
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