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Scrum Master Project Manager

Location:
Charlotte, NC
Posted:
March 20, 2025

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Resume:

Dipanshu Rattan

803-***-****

********.*********@*****.***

SUMMARY

●Safe Scrum Master with over 10 years’ experience as a Scrum Master, Project Manager and Business Analyst.

●Proven success driving successful transformation of existing organizations from Waterfall to Agile.

●Expert at utilizing Story, Sizing and Planning Poker techniques as needed based on the length of the backlog and priorities.

●In depth experience providing role-based Scaled Agile Framework training for executives (business and technology), Product Owners, Scrum Masters, Release Train Engineers (RTE), and system teams.

●Successfully coaches Product Owners to be better understand their role, improves Backlog maturity and reversing years of poor performance.

●Excellent communication and interpersonal skills and cross-functional team leadership.

CERTIFICATION

●Certified Scrum Master (CSM)- Certificate ID: 001356662

●Safe DevOps (5.1)- Under training.

●Project Manager- Under Training.

TECHNICAL SKILLS

●Databases: MS SQL, MS Access, Oracle

●Languages: SQL, .NET, C#

●Methodologies: SDLC, RUP, UML, Waterfall, Agile

●Testing Tools: Test Director, HP Quality Center, HP (QTP)

●Operating Systems: Windows 95/98/2000/XP/Vista/NT/7,10

●Project Management: MS Office Suite 2007, 2010, 2013, 2016(Microsoft Word, Microsoft PowerPoint, Microsoft Excel), MS Project

●Change Management: Rational Rose, Test Director, Requisite Pro

●Business Modelling Tools: MS Visio, Rational Rose, Snagit

●Additional Skills: Business Analysis, Business Process Modeling, Agile Training, Scrum training.

EXPERIENCE

Lowes September2024 – Present

Sr. Scum Master

● Driving organizational agility through adoption of agile values, principles, and practices for

software delivery by working with the executive, mid-senior management, and distributed

development teams.

●Managed team relationships, coached and supported the program manager to be the Product

Owner.

● Identified and resolved impediments, tracked progress, planned velocity, and worked with

● Product Owner to groom the product backlog, facilitated release planning, coached teams on

●Agile practices for incremental improvement for delivering high quality software.

●Strong analytical skills with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy.

●Managed quality objectives, regulatory requirements, schedules, and program risks and made

decisions based on business objectives.

●Cross-functional project execution leadership including (but not limited to) concept discussion,

program execution, pilot trials, and product field delivery.

● Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)

●Empowered teams to self-organize and grow cross-functionality

●Manage the lifecycle of code development, from ideation to sprints to deployment

●Track and communicate team velocity and sprint/release progress

●Taught the team to create clear and concise epics/stories

●Instructed and modeled core Agile principles of collaboration, prioritization, team accountability

and visibility; ensured consistent application of scrum methodologies across the enterprise

●Worked with the engineering managers to identify cross-team dependencies and manage inter-

team tasks

●Facilitated Scrum of Scrum for offshore teams in India.

●Hands-on experience with multiple issue and project tracking tools – JIRA

Conns Feb 2020 -- September 2024

Sr. Scum Master

●Driving organizational agility through adoption of agile values, principles, and practices for software delivery by working with the executive, mid-senior management, and distributed development teams.

●A highly motivated and energetic professional, dedicated to understanding and meeting clients' needs. Highly knowledgeable in project management tools, processes and techniques.

●Converted the product vision into user stories, prioritized the product backlog based on the corporate strategy, and worked with the SCRUM teams to convert the stories into product features.

●Has an excellent track record of successfully managing small to large projects from conception to completion with strong leadership, managerial, analytical and technical skills.

●Maintaining scrum artifacts such as Product and Sprint Backlog, Burndown chart

●Facilitation of Scrum ceremonies - Sprint Planning. Daily Standup, End of Sprint Demos, Retrospectives

●Conducting Sprint planning and backlog grooming sessions Coached team members on Scrum delivery and provided steering on Agile framework

●Develop and broadcast the ART calendar of events.

●Ensure the input for PI Planning is well-crafted (Vision, Roadmap, and Backlogs)

●Facilitate the PI planning event. Develop an agenda and keep everyone on track to complete within the short timebox.

●Facilitate Inspect & Adapts Problem-Solving Workshop, System Demo, Metric review, and Retrospective.

●Summarize Team PI Objectives as published Program PI Objectives.

●Facilitate the Scrum of Scrum and PO Sync with purpose and tangible outcomes.

●Advocated the use of Agile methodology during the WFA Digital Program transition by encouraging education and open communication resulting in successful adoption of Agile methodology.

●Strong understanding of business and systems bolstering the ability to influence and negotiate with senior management.

●Develop detailed project plans allowing the team to maintain an overall view of the project and release milestone dates.

●Has extensive experience in managing offshore teams for clients. Addressed issues of quality, cost, communication, culture and other issues that arise from a typical offshore establishment.

TD Bank May 2019 – January 2020

Sr. Scrum Master/RTE

●Supporting the Lean-Agile transformation by coaching the ART (agile teams, Product Manager, System Architect/Engineer, and Business Owner(s)).

●Encourage collaboration among teams, System Architects/Engineering, and the Product Manager.

●Assess and support the improvement of customer-centricity, built-in quality, DevOps, and Release-on-Demand practices.

●Ensure principle-based practices in the ART.

●Assisted with the implementation of SAFe (scaled agile framework) best practices, processes, tools, and organizational alignment.

●Ensure the input for PI Planning is well-crafted (Vision, Roadmap, and Backlogs)

●Facilitate the PI planning event. Develop an agenda and keep everyone on track to complete within the short timebox.

●Facilitate Inspect & Adept’s Problem-Solving Workshop, System Demo, Metric review, and Retrospective.

●Summarize Team PI Objectives as published Program PI Objectives.

●Facilitate the Scrum of Scrum and PO Sync with purpose and tangible outcomes.

●User Story creation, Release planning, Story Grooming, Standups, PI Planning, Retrospectives, Pre-Release Demos

●Agile Coaching (Global Services recently moved from Waterfall to Agile)

●Assisted RTE, Agile coach, and fellow scrum masters with coordinating and facilitating the first PI planning event

●Used Rally Agile management tool to setup teams, provide access, enter team capacity, monitor sprint progress via burndown charts, calculate velocity, assist POs with writing epics and features, assist teams with writing stories, spikes, defects, and tasks

●Helped identify dependencies and risks. Address impediments and coach the teams in improving performance and predictability throughout the SDLC: design, build, test, deploy and release

●Deliverables included: business objectives, PI objectives, features, stories, team sprint backlogs, and a program board

●Program backlog, Release Planning, Program PI Objectives, Epics broken down into Features, architectural runway along with Business Owners and System Teams.

●Manage ARTs either on demand or work with Cadence and Synchronization in line with program and portfolio objectives.

Amerisource Bergen February 2015 – April 2019

Scrum Master

●Driving organizational agility through adoption of agile values, principles, and practices for software delivery by working with the executive, mid-senior management, and distributed development teams.

●Managed team relationships, coached and supported the program manager to be the Product Owner.

●Identified and resolved impediments, tracked progress, planned velocity, and worked with Product Owner to groom the product backlog, facilitated release planning, coached teams on Agile practices for incremental improvement for delivering high quality software.

●Strong analytical skills with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy.

●Managed quality objectives, regulatory requirements, schedules, and program risks and made decisions based on business objectives.

●Cross-functional project execution leadership including (but not limited to) concept discussion, program execution, pilot trials, and product field delivery.

●Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)

●Empowered teams to self-organize and grow cross-functionality

●Manage the lifecycle of code development, from ideation to sprints to deployment

●Track and communicate team velocity and sprint/release progress

●Taught the team to create clear and concise epics/stories

●Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise

●Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks

●Facilitated Scrum of Scrum for offshore teams in India.

●Hands-on experience with multiple issue and project tracking tools – JIRA

Cetera Financial Group, St. Cloud, MN May 2014 – January 2015

Lead Business Analyst

●Cetera Financial Group is one of the nation’s largest privately-held, independent broker-dealer and investment adviser families. Through its four independently managed firms: Cetera Advisors LLC, Cetera Advisor Networks LLC, Cetera Financial Institutions (Cetera Investment Services LLC), and Cetera Financial Specialists LLC, it provides comprehensive broker-dealer services, innovative technology, and competitive advisory programs to approximately 6,500 independent financial professionals and more than 600 financial institutions.

Responsibilities:

●Wrote test plans and test cases based on the business requirements which involved market risk analysis, structured products, documentation, value at risk, risk and return optimization.

●JAD Sessions, ISA team meetings, vendor meetings for third party application management.

●Evaluated business requirements for enterprise business application integration while delivering New / Modified enhancements

●Monitored progress against business functionality, requested objectives to ensure that projects meet the specific release criteria

●Participated in converting the business requirements to software specifications using Rational UML.

●Wrote Use Cases and produce Activity diagrams, Develop requirements specifications and Documentations

●Worked directly with the project managers, and internal security team to ensure clear communications on requirements and defect reports

●Daily Matrices report creation on the basis of application usage

●Observe the standards and procedures established by the project office and Track business needs during development phases

●Develop testing strategies and verification scenarios

Verizon, Irving, Tx October 2013 – April 2014

Lead Business Analyst

●Highly involved in creation of Business Case, and Project Charter

●Analyzed the business needs of clients and stakeholders to help identify business problems and propose solutions using Elicitation Techniques.

●Created Workflow scenarios, designed new process flows, documented the Business Process and various Business Scenarios/activities of the business from the conceptual to procedural level.

●Conducted various elicitation techniques using interview, market research, and brainstorming sessions.

●Schedule weekly calls with clients and based on that prepared Meeting minutes.

●Coordinate with client and manage their business needs.

●The iRise simulation was used to ensure a full understanding of functionality as well as look and feel requirements with the business and technology teams and was also leveraged for demonstrations to the management and development teams.

●Facilitated collection of User Requirements and Business Requirements from Business User Group such as to document Business/User/Functional/Technical Requirement Specification using MS Word and MS Visio that provided appropriate scope of work for technical team to develop prototype and overall system

●Wrote standard and complex SQL queries using MS SQL Server and also in Mainframe for data validation process.

●Exposed to entire Defect Life Cycle from opening a defect to closing a defect

●Implementation of system enhancements and conversions which included developing detailed documentation for training and testing.

EDUCATION

1. Bachelor of Science (India)

2. Government Medical college & Hospital sector -32, Chandigarh, (Internship)



Contact this candidate