Front Office Housekeeping Supervisor

CURRICULUM VITAE

PUSHPENDER GREWAL

*********@*****.***

Mobile No. +919*********

Zoom ID: 708-***-****

Address

S/O Sh. Labh Singh, Naushahra 162

Yamuna Nagar, Haryana

133204

Career Objective

To work with an organization that encourages individual thinking and provides opportunity to learn, grow and contribute as an individual and as a team member in a knowledge intensive environment.

Knowledge, Skills and Abilities:

Knowledgeable with COSSH regulations to include implementation and enforcement of safety guidelines, proper chemical usage, handling of Hazardous material and injury prevention.

Ability to deal with management, employees and guests in an effective and diplomatic manner.

Knowledge of latest cleaning procedures, equipment’s and supplies.

Ability to communicate effectively with all business contacts and Guests.

Vendor management and negotiation skills

Great team player with a go getter attitude.

Problem solving and analytical skills.

Professional work Experience:.

1. Worked with FMM Doha as an Operational Supervisor Housekeeping from October 2022- June 2024.

2. Worked with IRM Aviation Ahmedabad as a Housekeeping IN-charge from march 2021 to September 2022

3. Worked with FMM Doha, as an operational team leader at Hamad International Airport from December 2018 to September 2019..

4. Worked as a Housekeeping Executive with the lalit Chandigarh from April 2017- December 2018.

5. Worked with The lalit Chandigarh as a Housekeeping team-leader since Feb 2014 to July 2017.

6. Worked as a sr GSA Housekeeping with Country inn and suites by Radisson Gurgaon, India from July 2011 to December 2013.

7. Worked with Fortune park klassik Ludhiana as a Room attendant from July 2010- July 2011.

Roles and responsibilities as a Housekeeping Supervisor :

Responsible for leading and supervising a diverse Soft Service Team. Effective team management involves setting clear expectations, providing guidance, and fostering collaboration among team members.

Professional Qualification:

Ensuring the smooth day-to-day Operations across multiple locations and address any issues that may arise promptly.

Maintain positive Client relationships & take regular feedbacks and do effective communication for Client satisfaction.

Continuously improving processes and procedures & enhance efficiency and effectiveness. Developing, implementing & continuously improvising SOPs.

Reviewing and refining management reports and MIS data that can help in making informed decisions and identifying areas for improvement.

Regular site visits and communication with on-site teams to ensure compliance, identify issues, and address Client concerns.

Bridging the gap between Operations and other departments to foster a collaborative work environment and ensures that issues are resolved efficiently.

Ensuring that all Operations adhere to relevant regulations and maintaining proper documentation at Site.

Proactively addressing operational challenges and making informed decisions to maintain smooth operations.

Monitoring minimum wage compliance and agreement status. Collaborating with the Commercial & Operations team as well as Client team to fulfil the requirements.

Academics Qualification:

10+2, From HBSE in 2006

10th from HBSE in 2004

Three year Diploma Focused in Hotel Management and catering technology From MMIHM Mullana, Ambala {Year 2006-2010}

Father’s Name & Occupation: Sh. Labh Singh

Date of Birth: 02 Feb. 1989

Gender: Male

Martial Status: Married

Nationality: Indian

Linguist proficiency Hindi, English and Punjabi

Hobbies Playing cricket, listening Music

Date:

Place: Pushpender Grewal

Personal Details:

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