Account Manager - Prefab Structures

BUSINESS DEVELOPMENT

Account Management Sales Human Resources Mortgages

PROFILE

• Proven record of identifying problems, implementing solutions and delivering profitability and growth.

• Ability to accurately process and execute installation agreements, solar contracts and mortgage loans.

• Established and maintained relationships with key clients to ensure customer satisfaction and loyalty.

• 20 Year career noted for outstanding leadership, management, consultative selling and meeting KPIs.

CORE COMPETENCIES

Account Management

Business Development

Mortgage Originations

B2B Sales

Consultative Sales

Sales Support

Project Management

Deal-Closing Acumen

Benefit Analysis

Modular Installation

Modular Design

Credit Analysis

Problem Solving

Quality Assurance

Strategic Planning

Contract Negotiation

Leadership

Prospect Qualification

Presentation Skills

Human Resources

Energy Commodities

Follow-Up Mastery

Customer Service

Conflict Resolution

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PROFESSIONAL EXPERIENCE

INSTALLER / ACCOUNT MANAGER 1/2018 - Present

Builders Resources Services - Philadelphia, PA

INSTALLER: Collaborate with designer, deliver prefabricated materials and setup jobsite.

Review mechanicals, assemble and connect modules; Complete site work, including utility

Connections and exterior/interior detailing. Communicate with client and conduct QA inspection.

ACCOUNT MANAGER: Develop, present and close solutions for commercial prefab enclosures.

Assist in design, calculations and technical specifications using Pixlr, Illustrator and Photoshop.

Supervise all stages of project lifecycle, liaison with client/architect/install team to manage deliverables.

Compile sales reports, analyze sales performance, and achieve the company’s sales targets and KPIs.

Analyze market trends, competitor activity, industry developments and provide recommendations.

Negotiated incentives with suppliers, saving the company $47K annually.

Knowledge Gained: Installation, Inventory/Project Management, Sales Consultation/Forecasting,

Project Management, Modular Design, Lead Qualification and AI-Powered Design Tools.

SR BENEFITS ADMIN / ANALYST (contractor) 9/2014 - 12/2017

Conduent - Cherry Hill, NJ

SBA: Experience on Defined Benefits, Health & Welfare and Pension plans with Fortune 500 clients.

Promoted to Global Pension Project Team Leader based on executing strategies and KPIs.

Spearheaded 3 Pension Distribution projects processing 25,213 participants and $547M in transactions.

ANALYST: Primary HR point-of-contact, gather information, liaison with research team/update CRM.

Manage QDRO cases; facilitate communication between employees, attorneys and in-house legal counsel.

Analyze call center metrics and produce weekly reports; Identify/address key areas of improvement.

Knowledge Gained: (4 contracts) HW & DB Administration/Analytics, Professional Telephone Techniques, Pension/Benefit Analysis, Case Management, Customer Service and Quality Assurance.

INSTALLER / SR SOLAR CONSULTANT 7/2008 - 12/2016

Verengo Solar - Princeton, NJ

INSTALLER: Familiar with rooftop/ground mount systems, electrical wiring connection protocols.

Interpret installation plans/diagrams; Assess location feasibility and solar panel placement.

Test/troubleshoot systems; Perform routine maintenance/cleaning ensuring optimal performance.

Keep up to date with industry trends and advancements in solar panel technology/advancements.

CONSULTANT: Promoted to team leader, providing mentorship, training and support.

Structured, negotiated and closed 151 NJ/NY deals with an average value of $31K (200k Kilowatt hrs.).

Cultivated partnerships with local businesses to co-create marketing campaigns, expanding base by 23%.

Knowledge Gained: B2B Sales, Sales Support, Project Coordination, Deal Structuring; Solar System

Design, Satellite Analysis, Quality Assurance, Safety Compliance and troubleshooting.

CAD DRAFTSMAN (JCI contractor) 6/2007 - 6/2008

RGM Consultants - Houston, TX

Worked nationwide as a sub-contractor on large-scale HVAC engineering projects for Johnson Controls.

Developed expertise with MS Visio editing CAD drawings based on red-lines provided by engineers.

Created new blueprints with changes made from on-site surveys during construction/maintenance work.

Knowledge Gained: MS Visio, Auto-CAD Plotting, HVAC Principles and JCI Safety Protocols.

LOAN OFFICER / ACCOUNT MANAGER 6/2002 - 5/2007

Agency Mortgage Corp - Marlton, NJ

LOAN OFFICER: Analyze applicant’s financial status, credit and property; Determine feasibility.

Complete 1003 application, assist processing in securing documents and work with underwriting and

closing departments to ensure client satisfaction and all state/federal guidelines are met.

Mitigated risk by maintaining a loan default rate of 2% via stringent credit analysis/borrower assessment.

ACCOUNT MANAGER: Promoted to Account Manager based on strong loan originations/KPIs.

Manage/process broker loans and review conditions to ensure loans meet underwriting requirements.

Working knowledge of FHA/VA regulations and FNMA/FHLMC and investor underwriting guidelines

Built and maintained portfolio of 25 active brokers throughout NJ generating $4.5M annual revenue.

Knowledge Gained: B2B Sales, Mortgage Originations, Processing, Underwriting and Appraisals.

TECHNICAL SKILLS

MS Office: Outlook, Word, Excel, Teams, PowerPoint, OneNote and Visio

CRM: Salesforce, HubSpot and Close. Zoom, DocuSign, QuickBooks, Photoshop and Pixlr

LinkedIn Sales Navigator, Calendly, Slack, Encompass, Calyx, Workday Zendesk and Kronos

EDUCATION & CERTIFICATION

RUTGERS UNIVERSITY BA Economics (1993)

RU Varsity Football Team RU Varsity Ski Team

https://www.linkedin.com/in/robertnocito1/ LinkedIn

ADVANCED LEADERSHIP SKILLS Coursera (2017)

JANEK PERFORMANCE GROUP Sales Development (2023)

FALL LINE SKI CLUB Board Member (2023 - Present)

SANTA CLARA UNIVERSITY MOBI Institute (2024)

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