Data Entry Specialist

Mithuru Cabral

Granada Hills, United States, 818-***-****, *********@*****.***

PROFILE Accomplished marketing graduate with completed coursework in market research, consumer behavior, and social media marketing. Experienced in data entry, billing, event organization, customer service and office administrative work. Proficient in iOS and Microsoft technologies such as Excel. Comfortable collaborating with others and working independently in a variety of settings including remote and in-office. Committed to life long learning and contributing to team success. PROFESSIONAL EXPERIENCE

Oct 2023 — Oct 2024 Self Pay Specialist, Medtronic Northridge, CA

• Conducted an average of 70+ daily billing inquiries with patients, ensuring efficient resolution.

• Managed accounts receivable for 200+ active accounts, optimizing cash flow.

• Collaborated with 10+ healthcare providers and insurance companies to streamline payment processes.

• Implemented effective communication strategies, increasing patient understanding of financial responsibilities.

• Demonstrated proficiency in Centricity software and maintained 99%+ accuracy in patient records. Sep 2017 — Jan 2018 Store Associate, Home Goods Granada Hills, CA

• Processed 40+ customer transactions daily with 100% accuracy.

• Developed customer relationships, leading to a 3% increase in customer satisfaction scores.

• Assisted in inventory management, contributing to a 10% reduction in stock discrepancies. Jan 2016 — Present Keyboardist/DJ (Disc Jockey) Los Angeles, CA

• Performed as a keyboardist for 50+ live events, engaging audiences of 100-500 people.

• Provided DJ services for weddings, private parties, and events, successfully managing music transitions and audience engagement.

• Collaborated with 20+ fellow musicians and event organizers to deliver high-quality performances. Aug 2016 — May 2017 Student Services Administrator, Loyola Marymount University Los Angeles, CA

• Provided administrative support to a department of 10+ staff members, managing schedules, organizing 15+ meetings weekly, and coordinating logistics.

• Assisted with data entry, processing an average of 200+ records per week and maintaining accurate departmental reports.

• Handled 30+ incoming calls and emails daily, directing inquiries to appropriate personnel and ensuring efficient communication.

• Processed and organized 50+ pieces of mail and deliveries weekly, ensuring timely distribution. Nov 2017 — May 2023 Cashier, Apey Kade (Restaurant) Tarzana, CA

• Processed 25+ transactions daily using a POS system, maintaining a 99% accuracy rate.

• Provided recommendations and up-sold menu items, increasing average order value by 15%. EDUCATION

Aug 2020 — May 2023 Bachelor's Degree in Marketing, Cal State University Northridge Northridge, CA Sep 2017 — Jun 2020 Associate's degrees, Pierce College Woodland Hills, CA Associate's degrees in Business Administration, General Education, Social Sciences SKILLS Billing

Microsoft Excel

Data Entry

Customer Service

Scheduling

Ability to Work Under Pressure

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