Data Entry Claims Associate
Resume:
Traynisha Rush
Claims Associate
Lithonia, GA ***58
*********.**@*****.***
Authorized to work in the US for any employer
Work Experience
Asset Manager
Crete Carrier Corporation-Marietta, GA
September 2024 to Present
• Assigning trucks and trailers to specific routes based on load requirements and driver availability
• Tracking the location and status of trucks and trailers in real-time using telematics systems to optimize routes and identify potential issues.
• Ensuring adherence to all regulatory requirements related to vehicle maintenance and safety standards
• Generating reports on fleet performance, asset utilization, and cost metrics to inform decision-making
• Collaborating with drivers to address maintenance concerns and optimize driving behaviors Claims Associate
State Farm Mutual Automobile Insurance Company-Dunwoody, GA July 2021 to September 2023
• Answering inbound calls and making outbound calls to customers and claimants.
• Receiving and reviewing claim information.
• Applying claims settlement procedures to process claims, initiate claim payments, and close claim files.
• Communicating with customers and associates over the telephone and other communication channels.
• Investigating each claim, evaluating facts, applying coverage, accurately documenting the file and paying what is owed
• Applying knowledge of state and federal laws, statutes and insurance regulations through the claim handling process
• Creating PowerPoints to conduct weekly team meetings
• Mentoring while also training new team members
Lead Logistics Coordinator
C.R. England-Colton, CA
August 2018 to July 2020
• Managing customers and drivers calls effectively and efficiently.
• Remote work for 6 months
• Working 12 hour shifts overnight
• Multitasking using three different computer monitors, dispatching loads, checking emails, and tracking drivers
• Accepting and canceling EDI’s while also setting up Ryder appointments
• Communicating with our customers to record details about shipments, arrange pick up times and discuss any special handling issues.
• Plan drivers for the following day while also setting up the driver routes.
• Reviewing drivers’ logs and maintain various records, such as those pertaining to dispatched loads, vehicle repair, and arrival times on Excel
• Communicating with vendors regarding tow availability and trailer repairs
• Sending capacity report
• Able to operate Link operations,Qualcomm, Hours of service,Word, Excel, and outlook Intake Coordinator
Mental Health Comprehensive Services-Brookhaven, GA February 2017 to December 2017
Addressing the treatment needs of mental health people with different illness Ensured efficiency in the screening, scheduling, and assessment of both internal and external referrals Help front desk with answering of phone lines
Check clients in/out
Data Entry
Assigns new clients to MHCS therapist and psychiatrist for services while ensuring continuation of care.
Accessing Navinet, Availity, Zirmed, and also Gammis to check insurance eligibility Checking Authorizations
Responsible for creating files for all new patients and taking in all pertinent information Provided feedback in Monday morning conferences
Reiterate data entry on new clients and returning clients Responsible for updating all digital file while making sure that all necessary hard copy documents are present
Responsible for creating new patient files which included copies of insurance information Navigate ShareNote
INTAKE COORDINATOR
DeKalb Community Service Board
December 2015 to February 2017
Admission and registration of incoming patients Initiate contact to gather required clinical and demographic data from patient and sources.
Check clients in\out
Faxing, Requesting information
Reschedule missed appointments
Check eligibility on NaviNet, Availity, Zirmed, and Gammis Answering phones
Responsible for creating new patient files which included copies of insurance information Referrals for patients, Checking authorizations
Data entry
Responsible for maintaining and updating the existing patient files whenever a patient would change jobs or when insurance companies would change coverage plans Microsoft Word and Excel
ROI forms, Collecting copay and service fees
Navigate Avitar
Education
ASSOCIATE'S
VIRGINIA COLLEGE
2016
DIPLOMA
INGLEWOOD HIGH SCHOOL
June 2011
Skills
• Leadership
• Inside sales
• Problem management
• Customer support
• Dispatching
• Logistics
• Upselling
• Customer service
• Transportation management systems
• Live chat
• Supervising experience
• Customer Service
• Microsoft Office
• Organizational skills
• English
• Computer skills
• EDI
• Cash register
• Communication skills
• Analysis skills
• Heavy lifting
• Windows
• Software troubleshooting
• Transportation management
• Typing
• Dispatch
• Freight Experience
• CRM software
• Phone etiquette
• Office experience
• Front desk
Contact this candidate