Customer Service, teamwork, leadership, empathy, communication skills
Resume:
Dallas,TX *****
**************@*****.***
Mikkayla Hill
Objective
Motivated and detail-oriented college student seeking an opportunity to apply my strong customer service, leadership, and teamwork skills in a dynamic environment. I excel at balancing multiple responsibilities while demonstrating patience and empathy to provide exceptional service. Eager to contribute a positive attitude and strong work ethic to a team-oriented setting while gaining valuable professional experience.
EXPERIENCE
Flix Brewhouse — Food and Drink Runner
May 2024 - August 2024
● Delivering food orders from the kitchen to customers' seats rapidly and accurately.
● Communicating food orders and special requests to chefs and servers.
● Setting, clearing, and resetting tables as needed.
● Maintaining cleanliness and organization of the dining area.
● Following health, safety, and hygienic guidelines and procedures. Paul Quinn College — Health and Wellness Services
September 2023 - April 2024
● Working along with the school nurse the job included filing paperwork and signing patients. Also greeting anyone who visits the office and answering calls if the phone rings.
● Obtain patient vital signs such as pulse, temperature, respiration, and blood pressure.
● Listen to patients regarding any health concerns they might have and report details to a Registered Nurse or Doctor.
Hurricane Harbor — Food Service
May 2022 - September 2022
● Serving and cooking food for customers.
● Maintained clean stations and kitchen appliances.
● Directed customers to correct food building for a certain order.
● Focused on Guest Service and creating a positive work environment.
● Supported the company mantra: Friendly, Clean, Fast, Safe Service.
● Ensured all products and services are made available to Guests.
● Performed all other duties assigned by Managerial Supervisor and Senior Leadership Team.
Hurricane Harbor — Park Service
June 2021 - September 2021
● The position of working in Park Service included cleaning and maintaining the facilities for guests and using customer service skills to help the guests when asked questions.
● Maintained a clean work area, to promote a safe working environment and help eliminate hazards throughout the park.
● Lead work crew activities and special projects as assigned.
● Solved and handled Guest complaints with a “Can Do” attitude and effecticient customer service.
● Followed all park procedures and policies.
● Performed all other tasks and duties as assigned. EDUCATION
Paul Quinn College — Present
Major: Health and Wellness
Expected Graduation Date: May 2027
Skills & Abilities
● Customer Service
● Leadership
● Teamwork
● Organization
● Communication skills
● Time Management
● Vital Signs
● Patience
● Knowledge of medical terminology
● Patient Care
● Empathy
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