Account Manager Business Development

Lue Ismael Okumu

Senior Account Manager Talent Acquisition Specialist Business Development Rep.

***.*****@*****.*** 817-***-**** Dallas-Ft. Worth, TX PROFESSIONAL SUMMARY

Dynamic and results-oriented Account Manager/Talent Acquisition specialist with over 7 years of experience in healthcare and tech recruitment as well as account management and business development. I specialize in client relationship management with a proven track record of developing strategic partnerships, optimizing recruitment processes, and driving revenue growth. Expertise in negotiating salary needs with healthcare and tech providers to ensure competitive compensation packages that attract top talent. TECHNICAL SKILLS

● Client Relationship Management

● Sales & Business Development

● Industry & Product Knowledge

● Salary Negotiation

● ATS expertise (Salesforce, Oracle,

Taleo)

● Linkedin Recruiter, Indeed, Zip

Recruiter, Glassdoor, Google

● Problem-Solving & Conflict

Resolution

● Contract & Budget Management

● Project Management & Collaboration

CAREER ACCOMPLISHMENTS

● Consistently surpassed quotas, achieving up to 155% of target (IBM, FY '21-’23).

● Promoted twice in less than two years to Team Lead and later HRBP (IBM)

● Set company records for the fastest progression to Senior Account Manager (Consilium Staffing) WORK EXPERIENCE

Consilium Staffing (Senior Account Manager/Full-desk Recruiter), MD/NP/PA Nov. 2023 - Dec. 2024

● Manage a portfolio of healthcare clients, ensuring high satisfaction and retention rates.

● Develop and implement customized recruitment strategies to meet client needs and exceed expectations.

● Collaborate with internal teams to streamline the recruiting process, resulting in a 200% increase in placements.

● Conduct regular client meetings to assess recruitment progress, gather feedback, and identify new opportunities.

● Monitor industry trends and competitor activity to inform business development strategies.

● Negotiate salary and compensation packages with healthcare providers to secure top talent while aligning with budgetary constraints.

● Source job candidates through cold calling, web postings, job boards, web mining, print ads, campus recruiting, job fairs, soliciting referrals, social networking, reference contacts, etc.

● Conduct interviews according to division procedures, reviewing the applicant’s work information and determining the potential match with open job orders or future employment opportunities IBM (TA/Full-desk Recruiting), MD/Pharm/Nursing/Engineering/Tech Nov. 2021 - Nov. 2023

● Acts as an IBM brand ambassador for the TAO services to their client stakeholders, working either on-site or remotely with hiring managers and client leadership to understand their hiring forecasts and translate it into recruitment plans on an agreed frequency

● Point of contact for a team of recruiters for updates, feedback and inquiries during the recruitment and integration process

● Develop an in-depth knowledge of the client's business and industry sector. Provides regular updates to stakeholders on the status of requisitions, health of delivery, recruitment market insights and strategies to ensure performance metrics are met

● Generate and send out offer letters/packages to candidates, ensuring all required internal approvals are in place as well as contract negotiations.

● Ensure all parties are updated on candidate offer acceptance and progress through each stage of the background verification and on-boarding process.

● Calculate and regularly review the cost per hire across roles and sourcing channels to identify where the budget is being effectively used or where it could be reallocated. Medical Solutions (Full-desk Healthcare Recruiter), Nursing and Physicians Jun. 2017 - Nov. 2021

● Source job candidates through cold calling, web postings, job boards, web mining, print ads, campus recruiting, job fairs, soliciting referrals, social networking, reference contacts, etc.

● Conduct interviews according to division procedures, reviewing the applicant’s work information and determining the potential match with open job orders or future employment opportunities

● Verify background information including work references, educational degree, drug screen, and other employment verifications required by the company or client

● Develop and maintain relationships with the most viable candidates – ensuring all information is current and properly documented regarding qualifications, availability, preferences, etc.

● Building up and maintaining relationships with current providers as well as managing their day to day once placed.

EDUCATION

Texas Tech University May, 2018

Bachelors of Arts and Sciences, Psychology minor in Sociology Lubbock, TX TECHNICAL CERTIFICATIONS

● Certifications: Scrum Master (Coursera), Agile Project Management (Coursera)

● Software: Microsoft Office, Excel and Powerpoint proficient

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