Business Analyst Power Bi

OBINNA L NWOSU

Business Analyst

********@*****.*** Phone: +1-832-***-**** LinkedIn

PROFESSIONAL SUMMARY:

I am a highly skilled Business Analyst with over 6 years of experience in driving data-driven decisions and optimizing business processes across various industries. My expertise includes requirements gathering, process modeling, and implementing solutions to improve efficiency and productivity. I possess strong analytical skills, proficiency in data analysis tools, and a deep understanding of business operations. With a proven track record of collaborating with cross- functional teams, I am adept at translating business needs into actionable insights and ensuring successful project delivery.

TECHNICAL SKILLS:

Project Management: Trello, Jira, Asana, Monday.com, Microsoft Project, Smartsheet, Wrike, ClickUp Collaboration Tools: Slack, Microsoft Teams, Zoom, Google Meet, Skype, Confluence, Miro, Figma, Notion Data Analysis: Microsoft Excel, Tableau, Power BI, SQL, Google Analytics, R, Python, SAS, Alteryx, QlikView Requirements Gathering: User Stories, Interviews, Workshops, Surveys, Focus Groups, Stakeholder Analysis, Mind Mapping

Process Modeling: BPMN (Business Process Model and Notation), Visio, Lucidchart, iGrafx, ARIS Documentation: Microsoft Word, Google Docs, Confluence, SharePoint, Jira (Documentation), Markdown, LaTeX Agile & Scrum: Scrum, Kanban, Agile Methodology, Agile Ceremonies, Product Backlog, Sprint Planning, Retrospectives Testing & QA: Selenium, TestRail, JUnit, Test Automation, Postman, LoadRunner, UFT, Bugzilla, HP ALM Business Intelligence: Power BI, Tableau, Google Data Studio, Domo, Qlik Sense, IBM Cognos, SAP BusinessObjects Cloud Technologies: AWS (Amazon Web Services), Azure, Google Cloud, Docker, Kubernetes, Salesforce, ServiceNow Communication: Public Speaking, Presentations, Active Listening, Conflict Resolution, Negotiation Skills Data Visualization: Power BI, Tableau, Google Data Studio, D3.js, Plotly, Google Charts PROFESSIONAL EXPERIENCE:

Cisco

Role: Data Analyst / Business Analyst Jul 2023 – Present

Collaborate with cross-functional teams to gather business requirements and translate them into data-driven insights.

Analyze large datasets to identify trends, patterns, and key business metrics, improving decision-making processes.

Develop and maintain dashboards, reports, and visualizations to track business performance and provide actionable insights to stakeholders.

Conduct data cleaning and transformation tasks to ensure data accuracy and consistency across multiple sources.

Provide support in the creation and optimization of business processes by identifying areas for improvement and implementing data-driven solutions.

Work with SQL, Python, and other tools to extract and analyze data from relational databases, improving report generation speed by 25%.

Lead the development of business intelligence tools, increasing reporting efficiency by 30% and reducing manual data compilation efforts by 50%.

Present findings and recommendations to senior leadership, influencing decisions that have led to a 12% increase in overall business performance.

Track and evaluate performance metrics using KPIs, uncovering insights that helped achieve a 20% growth in key business areas.

Support project teams with data analysis, directly contributing to the successful implementation of 5+ key initiatives.

CDW

Role: Business Analyst May 2021 – Jun 2023

Collaborated with cross-functional teams to gather and define business requirements for key projects and initiatives.

Conducted thorough analysis of business processes to identify inefficiencies and propose process improvements.

Utilized data analytics to provide actionable insights and support data-driven decision-making.

Facilitated workshops and meetings with stakeholders to ensure alignment on project goals and deliverables.

Developed detailed documentation, including business requirement documents (BRDs), functional specifications, and process flows.

Coordinated with IT and development teams to implement business solutions, ensuring the successful launch of 5+ enterprise-wide software applications.

Managed project timelines and resources across 10+ projects, ensuring on-time delivery 95% of the time, while adhering to scope and budget constraints.

Assisted in creating 100+ user stories, acceptance criteria, and test cases, resulting in a 98% success rate in product quality during QA testing.

Played a pivotal role in change management, overseeing the adoption of new systems and processes by 300+ end- users with a 90% satisfaction rate post-implementation.

Delivered monthly status reports and presentations to senior leadership, tracking key milestones and risks, which helped drive decision-making and resource allocation. Micron Technology

Role: Associate Business Analyst Feb 2019 – Apr 2021

Analyzed and interpreted business requirements to develop actionable insights and strategies for operational improvements.

Collaborated with cross-functional teams (finance, IT, and operations) to ensure alignment between business goals and technology solutions.

Developed and maintained dashboards, reports, and key performance indicators (KPIs) to monitor business performance and identify areas for improvement.

Assisted in the design and implementation of process automation solutions to streamline business operations and improve efficiency.

Provided detailed analysis of market trends, competitive landscape, and financial performance to support strategic decision-making.

Supported project management efforts by creating project plans, timelines, and ensuring milestones were met on schedule, contributing to the 90% on-time delivery of major projects.

Conducted user acceptance testing (UAT) for new system implementations and upgrades, ensuring 100% alignment with business requirements and reducing post-deployment issues by 30%.

Delivered training and support to 50+ end-users on new systems and processes, leading to a 40% decrease in support tickets post-implementation.

Created and maintained detailed documentation for 5+ business processes, system configurations, and process workflows, which enhanced team collaboration and knowledge sharing.

Contributed to continuous improvement initiatives by identifying business bottlenecks and proposing solutions, resulting in a 10% reduction in overall processing time. EDUCATION:

American Intercontinental University Jan 2017 – June 2021 Houston Community College 2007-2011

CERTIFICATIONS:

Bachelor’s degree, associate degree on Electrical & HVACCertification., COMPTIA Certification Linux Certification

Visual studio Essential Training certification

Institute of Business Analysis-certified Analyst, certified Sericenow Administrator, Scrum master certified, ITlL 4 certified Business, Cyber security foundation certification, Electronic Basic foundation certificate, Perfect Attendance Award twice certification at American intercontinental university Honor Roll Student Awarded at American Intercontinental University

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