Executive Assistant Human Resources
Resume:
Denise I Pereira
Executive Assistant
**********@*****.*** • 832-***-****
linkedin.com/in/denise-i-pereira-241a9354 • Houston, TX Dynamic and detail-oriented professional with extensive experience in executive assistance, managing operations and human resources. Proven ability to streamline operations and enhance organizational efficiency through strategic planning and effective administrative support. Exceptional interpersonal skills foster strong client relationships and ensure high customer satisfaction. Adept at managing complex scheduling, travel logistics, and confidential communications with utmost discretion. Innovative problem-solver with a track record of successfully implementing processes that improve operational workflows. Strong expertise in contract negotiation and payroll administration, contributing to financial stability and growth. Results-driven mindset focused on achieving performance goals and enhancing business profitability. Committed to continuous improvement and professional development, ensuring alignment with industry standards and best practices.
Areas of Expertise
• Administrative Management
• Customer Relationship Management
• Sales Strategy Development
• Human Resources Management
• Payroll Administration
• Contract Negotiation
• Financial Management
• Marketing and Brand Visibility
• Event Coordination
• Training and Development
• Document Management
• Performance Monitoring
• Interdepartmental Communication
• Project Management
• Operational Workflow Optimization
• Confidentiality and Professionalism
• Client Relationship Management
• Workforce Management
Professional Experience
Dominus Vobiscum, Inc
Executive Assistant/Operations Manager
December 2022 — Present
Streamline daily operations and manage administrative duties for the Owner/CEO at Dominus Vobiscum, Inc. Facilitate new client enrollment processes and oversee trial periods to ensure positive client experience. Manage and maintain the executive’s calendar, including scheduling meetings, appointments, and travel arrangements. Screen and prioritize emails, calls, and correspondence, responding when appropriate. Prepare meeting agendas, presentations, and reports. Handle confidential documents with discretion. Manage expense reports and track reimbursements. Collaborate in strategic sales planning and monitor monthly performance goals to drive business growth. Handle comprehensive client relationship management and sales oversight, contributing to the operational success of the company.
● Contributed to growth in company revenue through effective sales strategies and operational management.
● Assist in special projects, research, and data collection for decision-making.
● Support company-wide initiatives, strategic planning, and policy implementation.
● Reduced monthly revenue attrition by demonstrating a strong impact on customer retention and business stability. JI Renovations
Executive Assistant/HR Generalist
January 2018 — December 2022
Managed comprehensive administrative and human resources tasks for a busy renovations company, ensuring the Owner/CEO's schedule, travel, and client interactions were handled with the utmost efficiency. Coordinated and maintained HR files, payroll processes for a workforce of employees, and addressed personnel issues promptly. Streamlined client payment collection and recruitment processes, enhancing operational workflow. Negotiated contracts and managed social media presence, fostering robust client relationships and company growth. Oversaw email correspondence and personal affairs with discretion, always maintaining confidentiality and professionalism.
● Negotiated insurance claims effectively, providing crucial assistance to clients impacted by environmental events.
● Monitor and track key deadlines and deliverables for the executive. Page 2 2
● Administered the Human Resources department, implementing strategies that improved organizational structure.
● Optimized accounting procedures, contributing to the financial stability and accuracy of the company's records. Linebarger Goggan Blair & Sampson, L.L.P.
Executive Assistant to Managing Partner
April 2014 — December 2017
Coordinated appointments and events for the managing partner. Arranged dining, lodging, and floral reservations. Oversaw travel logistics for the managing partner. Trained junior staff to enhance team efficiency. Developed briefing materials for executive events. Recorded minutes during meetings for accurate documentation. Organized and managed complex scheduling. Processed expenses and generated correspondence. Screened calls and directed communications for the managing partner. Sorted and disseminated incoming mail independently.
● Scheduled and organized departmental project activities.
● Drafted contracts and agreements for the managing partner.
● Managed political contributions and processed check requests.
● Facilitated communication between departments at the executive level.
● Analyzed critical data and generated reports for executive review.
● Maintained both physical and electronic filing systems.
● Updated executives on the status of key corporate clients. Linebarger Goggan Blair & Sampson, L.L.P.
HR Coordinator
April 2011 — April 2014
Managed comprehensive HR functions, including candidate recruitment, employee orientation, and payroll processing for a team of 250 employees. Maintained strict confidentiality while handling sensitive employee information and provided secretarial support to ensure efficient office operations. Scheduled interviews and managed HR departmental budgets, ensuring adherence to financial guidelines. Distributed benefits information to staff and represented the company at professional workshops to stay current with industry standards.
● Successfully oversaw organizational yearly budgets, ensuring accuracy and fiscal responsibility.
● Addressed and resolved all personnel issues and concerns within the Human Resources department, fostering a supportive work environment.
● Streamlined interview scheduling processes, improving operational efficiency and candidate experience.
● Implemented a confidential document management system to safeguard employee information and maintain compliance.
● Participated in professional development workshops to enhance HR practices and policies. Additional Experience
Service Manager 24 Hour Fitness
Education
Bachelors with Major in Strategic Communications and a Minor in Human Resources Degree University of Houston
Associate Degree – with focus on Arts/Multidisciplinary Studies Houston Community College
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