Customer Service Sales Associate
Resume:
Gabriela Ruiz
Passionate and ready to work!
North Highlands, CA 95660
****************@*****.***
Professional Summary
Gabriela Ruiz
Experienced with:
• Customer service
• Cash Management/Handling
• Time management
• Leadership skills
Authorized to work in the US for any employer
Work Experience
Barista/Cashier
ProteinHouse-Sacramento, CA
November 2024 to Present
• Expertly prepared and served a variety of coffee beverages, including espresso, cappuccino, latte, and cold brew
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their needs promptly
• Maintained cleanliness and organization of the coffee bar area at all times for a pleasant customer experience
• Handled cash transactions accurately while following company policies regarding cash handling procedures
• Operated commercial juicing equipment to prepare fresh and healthy juices for customers
• Prepared and served a variety of fresh smoothies, juices, and other beverages to customers in a fast- paced environment
• Provided exceptional customer service by greeting customers, taking orders, and ensuring accuracy in order preparation
• Maintained cleanliness and organization of the smoothie bar area, including equipment sanitization and restocking ingredients
• Created custom smoothie recipes based on customer preferences and dietary restrictions
• Managed cash transactions accurately using POS system, handling payments and providing change to customers
Front Crew Member
Ono Hawaiian BBQ-Sacramento, CA
August 2024 to January 2025
• Provided fast and friendly service to customers, ensuring a positive dining experience
• Efficiently took customer orders and accurately entered them into the POS system
• Maintained cleanliness of work area, including wiping down counters, tables, and equipment
• Managed cash transactions with accuracy and integrity, handling large volumes of cash daily
• Closely followed all safety and sanitation procedures to ensure food quality and prevent accidents or injuries
• Collaborated with team members to meet customer needs in a fast-paced environment
• Efficiently processed customer orders and payments in a fast-paced drive-thru environment Sales Associate
US Foods-Sacramento, CA
August 2021 to October 2024
• Received incoming shipments, inspected contents for damage or defects, and verified quantities against purchase orders
• Maintained a clean and organized work area to promote safety and productivity
• Investigated customer complaints regarding damaged or missing items, taking prompt action for resolution
• Operated pallet jacks
• Stocking and inventory control.
Crossroads Trading Company
Sacramento, CA
May 2022 to August 2024
• Managed cash register operations, including handling cash transactions, processing returns, and providing excellent customer service
• Trained and supervised a team of XX cashiers to ensure efficient checkout processes and exceptional customer experiences
• Implemented new POS system, resulting in improved accuracy and efficiency in cash handling procedures
• Resolved customer complaints or issues regarding refunds or exchanges promptly and professionally
• Provided guidance to customers on loyalty programs, promotions, discounts, or special offers available at the store
• Performed regular audits of cashier drawers to identify discrepancies or errors in cash transactions TJ Maxx Sales Associate
T.J. Maxx-Sacramento, CA
August 2021 to April 2022
As a Sales Associate, I worked on store sales floors performing various merchandising functions and providing quality customer service. Essential job duties include greeting patrons, stocking items on racks and shelves, ringing up customer purchases at cashier stations, and helping shoppers locate merchandise. Workers also clean the store and oversee fitting rooms where applicable. This position also requires you to remain within the high productivity range to ensure that all customers take advantage of TJ Maxx's rewards system, which is the TJX Credit Card. As a Sales Associate, we are determined to inform customers of the benefits that come along with this rewards system to guarantee ultimate customer satisfaction.
Del taco
Del Taco-Citrus Heights, CA
February 2020 to April 2022
• Provided fast and friendly service to customers, ensuring a positive dining experience
• Efficiently took customer orders and accurately entered them into the POS system
• Maintained cleanliness of work area, including wiping down counters, tables, and equipment
• Managed cash transactions with accuracy and integrity, handling large volumes of cash daily
• Closely followed all safety and sanitation procedures to ensure food quality and prevent accidents or injuries
• Suggested upsells or add-ons to increase sales revenue per transaction
• Operated drive thru operations
Education
1st year
American River College - Sacramento, CA
January 2022 to Present
High school
Options for youth Arden way - Citrus Heights, CA
April 2019 to January 2022
Skills
• Customer Service
• Sales
• Cashiering
• Stocking
• Serving Experience
• Customer service
• Cleaning Experience
• Phone etiquette
• Cash register
• Serving
• Shipping & receiving
• Cash management
• Retail sales
• Merchandising
• Cash Handling
• Front desk
• Cash handling
• Computer skills
• Meal preparation
• POS
• Upselling
• Leadership
• Responsible
• Good with customers
• Communication skills
Certifications and Licenses
Food Handler
Present
Food Handler Certification
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