Administrative Assistant Patient Care

Cindy Gonzalez

**** ****** ******, ***** ******, NJ 07047 *Cell 201-***-**** *Email ************@*****.***

Objective: To obtain a responsible challenging position effectively utilizing my management skills with opportunities for advancement.

05/2015 – Present

North Hudson Community Action Corporation Health Center West New York, NJ

Supervisor of Registration

Supervise subordinate staff, interview, select, train new hire’s for department

Coordinate and monitor daily operations of Registration Clerks.

Responsible for scheduling staff based on patient needs and visit volume.

Delegates’ responsibilities, evaluates staff performance and encourages professional growth.

Work with EClinical and MDServe

Ensure compliance with all regulatory/licensing agencies for quality patient care and facility standards.

Represent the Registration Staff at department meetings and actively participate in planning and implementing agency wide mission.

Participate in the development of standards, policies and procedures.

Verify insurance eligibility Navinet (for private insurance)

Verify insurance eligibility Njmmis (for Medicaid patients)

02/2015- 05/2015

Administrative Assistant

Assisted with development of monthly work schedules

Performed all clerical functions such as but not limited to answering phones, taking messages, retrieving messages, preparing packets for meetings and presentation etc.

Supported manager with daily functions of the department.

Assisted in department needs and suggesting recommendation for improvement.

02/2007-02/2015

Cashier

Charge patients, record payments

Check in/out all patients.

Tally all monies at end of day .

Registered Patients when department had call outs.

05/2005- 02/2007

Appointment Clerk/Registration Clerk

Schedule Appointments

Confirmed appointments

Registered patients

EDUCATION Emerson High School, Union City, NJ 9/88 -6/92

SKILLS

Fluent in English and Spanish

Proficient with Windows XP Professional

Excellent problem-solving skills and desire to increase efficiency of the company

Excellent leadership and supervisory skills

Strong communication skills developed in a customer service setting

Adapt easily to new concepts and responsibilities

PE certified

VOLUNTEER EXPERIENCE

Parents and Teacher Association (PTA)

Senior Citizens Home

Assist children in after school program

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