Mental Health Customer Service

CHRISTINA KANE COACHING **/**** – present

Life & Wellness Coach

Built and maintain successful coaching practice. Cultivate and manage client base through personalized consultation, goal setting and progress monitoring.

• Manage all administrative aspects of small business

• Self-published recipe e-book to support clients in healthy eating

• Create and lead group workshops, webinars and online programs

• Create content for blog, website, monthly newsletters

• Utilized Google Workspace in all aspects of business ALUA’S THRIVE BAR 12/2023 – 11/2024

Server/Cashier/Food Prep

Mt. Shasta’s premier health-focused café. Delivered exceptional customer service in fast- paced environment. Managed multiple priorities while maintaining quality.

• Coordinated seamless front and back of house operations to maximize efficiency

• Managed daily register operations, including opening/closing, reconciliation INTENTIONAL COMMUNITY HOUSE 12/2020 – 11/2022

House Manager

Intentional community home with 10+ members. Responsible for maintaining house records. Oversaw house chores. Mediated conflicts ensuring smooth running of home.

• Maintained house records

• Handled budget, finances, purchasing

• Created orientation guide and conducted orientation trainings

• Led house meetings to ensure positive group dynamics DISCOVERY MOOD & ANXIETY 01/2021 – 09/2021

Mental Health Technician

Offered comprehensive, compassionate, evidence-based care and treatment for youth with mental health struggles. Facilitated small group sessions for clients.

• Led sessions on emotional intelligence, conflict resolution, communication

• Maintained thorough, accurate records and met all paperwork requirements THE OPPORTUNITY CLUB 10/2020 – 01/2021

Direct Support Professional/Mentor

Agency supporting adults with developmental disabilities. Aided with living skills, outings and finances.

• Provided excellent service to clients

• Handled client issues with diplomacy, professionalism and compassion CERTIFICA TIONS

RESOLUTIONS NORTHWEST

300-hour Basic Mediation

Training

2010

RESOLUTIONS NORTHWEST

Equity Informed Small Group

Facilitation Training

2017

INTL SCHOOL OF THE

HEALING ARTS

Certified Detoxification

Specialist

PORTLAND STATE

UNIVERSITY

B.A. Social Science

EDUCA TION

CHRISTINA KANE

Administrative Assistant

Organized and detail-oriented professional with experience in administrative support, scheduling, and client relations. Skilled in coordinating meetings, handling correspondence, and streamlining workflows. Strong communicator with a background in writing, content creation, and team engagement. Experienced in fostering a positive team culture, facilitating group discussions, and organizing morale initiatives. linkedin.com/christinakane7

Mt. Shasta, CA 96067

*.*******.****@*****.***

530-***-****

Scheduling & Calendar

Management

Verbal & Written

Communication

Multitasking & Organization

Administrative Support

Data Entry & Document

Preparation

Microsoft Office & Google

Workspace Proficiency

EXPERTISE

EXPERIENCE

PROFILE

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