Risk Analyst, Underwriting, Commercial Lines, Personal Lines
Resume:
Kenneth Peck
Farmington, CT ***** 860-***-**** *******@*****.*** linkedin.com/in/ken-peck
INSURANCE PROFESSIONAL – Underwriter / Risk Analyst Insurance Operations Professional with extensive experience in commercial & personal lines, providing operational support to underwriters, brokers, and management. Managed Outsourcing partners and executed an effective strategy. Strong research, communications, risk analysis, and client relationship management skills. Hired, trained, and managed underwriting, claims support, and administrative teams of up to 30+ members.
Property & Casualty Insurance License
PROFESSIONAL EXPERIENCE
The Hartford, Hartford, CT May 2024 – June 2024
Underwriting, Group Benefits (Project Consultant)
• Responsible for pre-underwriting Supplemental Health products.
• Stakeholder management – both analyzing data and employing critical thinking skills.
• Collaboration – A team spirit and desire to work closely with multiple departments.
• Financial mindset to help make the best decisions.
• Decipher and execute within a fluid and changing business environment. Chubb Insurance, Simsbury, CT May 2022 – June 2023 Renewal Underwriter, Cyber (Consultant)
• Stakeholder management – Partnering and negotiating with brokers to retain business.
• Collaboration / Teamwork – Work closely with leadership to achieve growth, profit, renewal retention for a specific book of business.
• Production - Rate, Quote and Bind based on risk opportunities.
• Innovation - Moving Cyber coverage from one policy form to another on a new base platform.
USI Insurance Services, Meriden, CT April 2021 – April 2022 Commercial Lines Team Leader
• Provide technical expertise in coordinating the inside service of new and existing clients through sales and account development.
• Respond to client requests for information, documents, and general insurance inquiries. Handle all aspects of Commercial Lines Property & Casualty Insurance.
• Maintain quality control of renewal expirations, avoid any lapse in coverage.
• Monitor Key Performance Indicator (KPI) reporting.
• Produce and monitor various monthly reports to ensure all policies have been renewed in a timely manner.
• Identify, plan and resolve routine department coverage and workload issues.
• Responsible for interviewing, hiring, training and development of the team. Bearingstar Insurance – Arbella, Avon, CT Dec 2019 – Oct 2020 Team Manager
• Overseeing personal lines team performance and production to ensure departmental goals are achieved.
• Establishes and communicates performance standards and objectives, holds staff accountable and conducts performance appraisals.
• Leads staff towards meeting and exceeding business goals and objectives.
• Agency business goals of $500k in premium and 92% retention rate Beazley Insurance Company, Farmington, CT 2007 – 2019 Underwriting and Claims Operations Manager, 2011 – Feb 2019
• Managed Outsourcing partners and executed an effective strategy. o Built and maintained relationships with three separate outsourcing partners to support the business within a $1.5m budget.
• Served as a member of the Underwriting Claims Operations (UCO) Support Management Team which had collective responsibility for overall UCO Support performance. o Includes Professional Specialty lines and Property & Casualty. E&O, D&O, Cyber, Property
• Provided day to day management of the UCO team, including operational efficiency and effectiveness, change management, provision of appropriate financial and management information, and business planning.
o While managing staff headcount inflation, helped grow the business to $1bn gross written premium in the US.
• Ensured quality of work from designated team members adhere to SLAs covering time and quality standards. Managed assigned staff, including staff development, performance management, employee relations issues, process design and improvement, and daily metrics.
o Teams consistently exceeded a goal of 90% achievement on all daily SLA’s reported to the US Management Committee monthly.
• Monitored team’s production on a daily, weekly and monthly basis, and resolved and/or raised capacity issues as necessary.
o Capacity models and forecasts are in place for peak volume levels while servicing the customers.
Underwriter Assistant, 2007 – 2011
• Technical team lead and subject matter expert.
• Responsible for pre-underwriting A&E product lines. Housing Authority Insurance Group, Cheshire, CT 2003 – 2007 Risk Control Associate
• Scheduled and conducted property and liability inspections nationwide.
• Prepared reports and necessary documentation for underwriters on a timely basis.
• Conducted classroom training for members nationwide. EDUCATION
Property & Casualty Insurance License
Bachelor of Science – Occupational Health & Safety - Keene State College - Keene, NH Technical Knowledge: MS-Office, Excel, EPIC, ImageRight, Sagitta, Internet application and email.
Contact this candidate