Human Resources Manager
Resume:
Jennifer
Crouch
*************@*****.***
www.linkedin.com/in/jennifer-c-870586247/
Professional Summary
Over 13 years of experience in Human Resources, 17 in accounting, 7 in hospitality
Expertise in HR functions and organizational development across multiple industries.
Entrusted to uphold the confidentiality interest of the company and employees alike
Inspired to attain new skills, navigate complex situations, establish firm work ethic
Small business expertise, pivoting between owner, management, and staff mutually
Take initiative, promote accountability, responsibility, develop policy and teamwork
Connect each employee piece in the culture of the business, as a completion of whole
Evaluate human behavior, practicing conscious listening, intentional communication
Flexibility, adaptation and promoting collective action is the foundation of my skillset
Proven track record in team building, strategic advising and initiating plans to action
Driven, high value on integrity, loyalty, consistency, determination, and perseverance
Experience
SEP 2022-CURRENT HUMAN RESOURCES MANAGER/MAPLEHURST FARMS
Lead HR functions for a multi-location (12) full-service Agricultural Company
Coordinate strategies with Senior Management in functions, systems and outcomes
Maintain authority, compensation, benefits administration and engagement
Partner with Talent Acquisition and staffing agencies to employ additional members
Conduct complaint investigations, recommend corrective action, follow to conclusion
Direct morale-building and recognition efforts to promote positivity and engagement
Analyze the needs of each location and department for improvements and efficiencies
Introduced and established new roles; Logistics Manager, Office Manager to company
Streamline Organizational Chart, redistributing responsibilities per Job Descriptions
Empathetic, interpersonal skills, demonstrate skill to defuse contentious situations
Spearheaded the successful transition of payroll systems; consolidating three platforms into a single Paylocity system, improving payroll accuracy and efficiency.
NOV 2011-MAR 2022 HUMAN RESOURCES MANAGER/FULLCO INDUSTRIES
Work directly with the President to direct our team, create and edit the handbook
Maintain employee records, ensuring compliance with legal and company standards
Process new hires, manage disciplinary concerns, investigate incidents to completion
Manage ADP Payroll, track personal time, update records, coordinate benefit packages
Administer I9 E-Verification, Simple IRA management, STD, insurance
Enforced policies, conducted educational sessions, conceptualize improvements
Document, investigate, respond to employee complaints; timely and effectively
Facilitated Performance Review Procedures, termination proceeding, interviews
Implement Safety Committee, maintain safety and training records
Turnover rate 8%, average employee a decade
Interim Controller twice; once at acquisition with transfer of responsibilities, training
SEP 2005-NOV 2011 ACCOUNTING ASSISTANT/FULLCO INDUSTRIES, INC.
Accounting functions; process daily deposits, oversee inquiries, A/P, A/R, discounts
Maximize savings by negotiating lower rates, comparing prices, integrate discounts
Green initiative includes electronic methods, recycling programs, business revisions
Operations responsibilities; negotiating contracts, mentoring, management assistance
Work full time, completed BS-HRM, creating position of HRM in 25-year-old business
MAR 2004-AUG 2005 DIRECTOR OF SALES/COMFORT INN AND SUITES
Maintain strong relationships with clients, uphold communication, guest satisfaction
Generate new business, increased sales by cold calling, existing accounts, referrals
Create marketing ideas for brochures, website, advertising, and entertainment
Develop Sales ‘Action Plan', negotiate contracts, sustain and update website, tours
Work closely with the General Manager, collaborate to promote the experience
Core Competencies
HRIS: Paylocity, ADP, Payroll Management
Employee Relations & Conflict Resolution
OSHA Compliance & Safety Standards, Benefits Administration
Performance Management & Employee Development
Organizational Development & Change Management
Education
AUGUST 2012 BS HUMAN RESOURCES MANAGEMENT/U OF PHOENIX
MAY 2005 AA DEGREE/COLLEGE OF DUPAGE
Contact this candidate