KIRSTEN J. NORBERG
Brooklyn Park, MN ***** 612-***-**** *************@*****.***
ADMINISTRATIVE ASSISTANT
Provide Efficient and Organized Support to Enhance Office Operations, Driven by Goals and Focusing on Workflow Optimization Dedicated and detail-oriented professional with proficiency in office software, calendar management, meeting coordination, and accurate record keeping. Demonstrates strong communication skills with customer-focused approach, excelling in multitasking and effective problem-solving. Leverage experience in database management and maintaining confidentiality. Thrive in fast-paced environments, contributing to overall success of organization. Data Entry Calendar Management Organizational Skills Time Management Problem Solving Meeting Coordination Customer Service Confidentiality and Discretion PROFESSIONAL EXPERIENCE
MTI DISTRIBUTING, INC, Brooklyn Park, MN (Temporary)2024 -2025 Administrative Coordinator
Managed front desk, answered phones, assisted in company events and meetings, ordering food, set up and clean up.
● Supported the President, conducted expense report reconciliation initiatives, contributing to accurate financial management.
● Updated front tv display with visitor information and sale deliveries.
● Input sales delivery information into Share Point application.
● Sorted and metered incoming and outgoing mail.
● Procurement of office supplies and restocking.
● Other miscellaneous administrative tasks.
XCEL ENERGY, INC, Minneapolis, MN 2018 - 2023
Administrative Assistant Legal Secretary II
Managed comprehensive administrative support for team of 5 attorneys, and supervised procurement of office supplies.
● Coordinated travel arrangements, ensuring seamless operations and enhancing efficiency within legal department.
● Elevated expertise as timekeeping specialist using UKG & SAP programs, improving technical proficiency.
● Spearheaded creation of in-house workers’ compensation playbook for electronic filing through OAH, streamlining processes.
● Conducted expense report reconciliation initiatives, contributing to accurate financial management.
● Oversaw travel arrangements, confirming efficient and organized travel logistics.
● Demonstrated proficiency in iManage document management, providing systemized and accessible document workflows. NATIONAL JURY PROJECT, Minneapolis, MN 2017 - 2017 Administrative Assistant
Executed comprehensive job responsibilities, including organizing, arranging, and mailing out questionnaire folders for mock trials. Managed procurement of office supplies, and oversaw document management processes.
● Utilized SNAP Survey Software, creating, formatting, scanning, and conducting cross-tab analysis for questionnaires, contributing to data collection analysis.
● Created PDF portfolios for final results analysis, enhancing presentation and accessibility of research outcomes.
● Managed bidding and contracting process for research facility, verifying cost-efficient collaboration for research initiatives. KELLY SERVICES, Edina, MN and Minneapolis, MN
Office Professional HR Administrative Assistant 2014 - 2017 Managed various aspects of office operations, including procurement of office supplies, entry of maintenance work order requests, document management / organization, and handled meeting management. Served as back-up receptionist.
● Served as timekeeping specialist, demonstrating proficiency using PeopleSoft software for accurate and efficient timekeeping.
● Excelled as correction specialist, ensuring precision in data correction processes, supporting data integrity.
● Organized and facilitated educational workshops, enhancing professional development opportunities for team members and contributing to culture of continuous learning.
Administrative Specialist, Office Team, Volt Workforce (Contract Positions)2009 - 2013 Oversaw various administrative responsibilities, including calendar management, processing expense reports, coordinating travel arrangements, managing documents, and providing relief support as receptionist.
● Ensured efficient and organized office operations, contributing to seamless work environment.
● Conducted document scanning and data entry into WebDe and NIS systems, enhancing accuracy and accessibility.
● Streamlined process of downloading of client contracts into SVHarbor database, ensuring organized and centralized contract management.
● Demonstrated expertise in general ledger reconciliation tracking, resulting in accurate financial reporting.
● Implemented contract tracking in InfoPath system, facilitating comprehensive contract management monitoring. ADDITIONAL EXPERIENCE
THIELE TECHNOLOGIES, INC, Minneapolis, MN
Administrative Assistant, Sales and Marketing
Supported Inside and Outside Sales Group, encompassing making flight arrangements, literature fulfillment, creating PowerPoint presentations and conducting special projects for 25 people.
● Spearheaded strategic planning initiatives by formatting action plans in PDF format for upcoming year, ensuring clear and organized roadmap for team.
● Streamlined procurement operations by distributing POs and maintaining accurate sales log entries, contributing to organized and transparent workflow.
● Enhanced efficiency by entering new machine and revision orders into MAPICS accounting system, facilitating machine builds and invoicing procedures.
● Confirmed accurate and up-to-date customer information by entering leads into SalesLogix database, leading to improved customer relationship management.
● Provided support by handling receptionist duties on weekly basis, verifying smooth office operations and maintaining positive client experience.
● Elevated sales and strategies through creation and editing of videos, enhancing sales and brand visibility.
● Implemented systematic approach to organization and cataloging, resulting in more accessible and organized multimedia library for future reference and use.
HAUGEN LAW FIRM PLLP, Minneapolis, MN
Administrative Assistant Legal Secretary
Supported lawyers, typed correspondences / transcriptions, and filed patents / trademark applications, amendments, agreements, and petitions. Ordered office supplies. Entered time and charges into QuickBooks accounting program.
● Managed accounts receivable and demonstrated proficiency in balancing checkbook, ensuring accurate financial transactions and maintaining fiscal integrity.
ORPHAN MEDICAL INC (Temporary through Masterson Personnel), Minnetonka, MN Executive Assistant, Executive Vice President Administrative Assistant, Medical Information department Managed appointments and coordinated calendars. Created and manipulated presentations using PowerPoint. Tracked invoices for product budgets. Organized travel arrangements, prepared expense reports, and assisted in daily typing of correspondences. Worked with highly confidential information.
● Achieved seamless fulfillment of Medical Information to doctors, pharmacists, health institutions, responding to requests for patient treatment.
● Managed copyright permissions, establishing contact and tracking for duplication purposes, ensuring compliance with legal requirements and facilitating dissemination of information.
● Implemented systematic approach to organization of articles and files, enhancing accessibility and enabling quick retrieval of information for more efficient decision-making and communication processes. EDUCATION
Bachelor of Science (BS), Art Education, Saint Cloud State University, Saint Cloud, MN TECHNICAL SKILLS
Word Excel FrontPage Outlook Pagemaker PowerPoint Publisher QuickBooks SharePoint UKG SAP SumTotal Concur PeopleSoft WebDesign iMange document system