Security Clearance Client Services
Resume:
William ‘Wade’ Shipman
**************@*****.***
Summary
As a Manager I have a strong desire to build professional relationships.
Experience
Franchise Owner - Estate Love of Las Vegas/Vendelicious 06/2021 to present
• Client services specialist. Finding solutions to customer needs and executing an organized sales approach to liquidate personal property prior to domestic displacement.
• Resource maintenance and marketing strategies. Business marketing creation and supporting promotion materials.
• Scheduling command for appropriate service performance. Supporting closing sales expectations prior to contract completion.
• Networking with local businesses and service providers to fulfill my client needs as well as cultivating relationships to procure more business referrals.
Property Manager - Public Storage: Las Vegas, NV November 2023 – August 2024
Inter-office communications coordination. Document management. Inventory assessment. Merchandise ordering and product presentation.
Customer service engagements (reservations, auction buyers, client remedies).
Property management (business enhancements, curb appeal, unit reclamation, asset preservation).
Maintenance coordination (written reports, contractor direction, project verification).
Employee mentoring.
Federal Security Officer - Transportation Security Administration (TSA): Las Vegas, NV September 2017 - December 2022
• Passenger compliance coordination. Professional engagement for security assurance.
• Continual training for maintained SOP (Standard Operating Procedures) structure by Federal mandates including property searches, x-ray examination, on-person searches.
Maintained Federal classified background clearance as a condition of employment.
Security officer (armed) - G4S Secure Solutions: San Diego, CA Dec. 2015 – June 2016
• Produced detailed reports for activities on contracted military housing locations.
• Maintained a personal weapon for job fulfillment including licensing, training, etc.
Uber Transportation Service: San Diego, CA April 9, 2015 – September 3, 2017
Driver
Coordinated pick-up, safe transport, and delivery for clients while engaging them on a custom level.
Coordinated maintenance and orderly appearances for service.
Client services and confidential assurances.
LAZ Parking: San Diego, CA June 2014 – April 9, 2015
Parking Lot Manager/Customer Contact
Lot management through keeping properties clear of debris, reporting vandalism as well as area conditions. This includes customer assistance.
Assisting in machine maintenance at various properties.
Pacific Manufactured Homes: Santee, CA December 2013 – June 2014
Manufactured Home Sales, Agent
Coordinated outside contractors to accomplish necessary repairs before closing of escrow.
Marketed extensively as well as networking to produce new clientele.
Machine operator/Shipping: Madison, WI November 2004 - January 2011
Sub Zero/Wolf appliance creator
Operated and maintained a Laser-Bystronic parts cutter as well as a STRIPPIT punch press machine for several years. One year coordinating shipping department for parts sales.
Became an employee steward to mentor dozens of coworkers with legal directions to preserve employment positions.
Skills
Management and Project Administration.
MS Office 2010 (Excel, Word, Project, PowerPoint, etc.).
Web, customer, technical support.
Contract implementation to support business transactions.
Client procurement and support from need identification to appropriate product connection.
Business process coordination and tax preparation
Small business connection experience, relating multiple platforms with a common objective.
Group direction for business, training, and academic presentations.
Education
BS Technical Management DeVry University, San Diego CA
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