Administrative Support Data Entry
Resume:
MICHELLE STRUCHEN
Aurora, IL *****
*************@*****.***
PROFESSIONAL SUMMARY
Highly organized and motivated professional with extensive experience in business operations, administrative support, and customer relations. Adept at managing daily office tasks, coordinating communication, and ensuring efficient workflow. Proven ability to adapt quickly, solve problems effectively, and contribute to team objectives. Passionate about enhancing operational efficiency and providing exceptional service.
Schaumburg HIgh School
May 2002
EDUCATION
CORE SKILLS
Owner
Hello Gorgeous Day Spa, Oswego, IL
December 2019 - March 2025
Managed daily operations, scheduling, and administrative tasks, ensuring smooth business processes.
Handled incoming and outgoing communications, including emails and client inquiries. Maintained organized records and ensured compliance with health and safety guidelines. Ordered office and spa supplies to maintain consistent service levels. Resolved client concerns promptly, enhancing overall satisfaction and retention. Eye of Elegance LLC
March 2016 - December 2019
Managed scheduling systems, client databases, and electronic records to ensure accuracy and organization.
Administrative Support & Office Management
Customer Relations & Communication
Scheduling & Coordination
Data Entry & Documentation
Vendor & Supplier Coordination
Compliance & Safety Standards
Problem-Solving & Process Improvement
Inventory & Logistics Management
EXEXPERIENCE
Coordinated logistical operations, including order tracking, shipment scheduling, and vendor communication.
Processed and entered data into internal systems, ensuring accurate record-keeping. Managed office supplies and oversaw filing systems for efficient documentation. Addressed and resolved client concerns through effective communication and problem-solving. Client Service Representative
Champion Logistics Group, Northlake, IL
May 2010 - January 2013
Managed incoming calls and client communications, ensuring accurate information relay. Supported administrative tasks, including data entry, document management, and report generation. Maintained professional relationships with clients and internal teams to streamline operations. Server & Head Server/Trainer
Seasons 52 & John Barleycorn Schaumburg, IL
March 2007 - January 2010
Trained and mentored new employees, promoting a high standard of service and organizational skills. Managed scheduling and operational processes to ensure efficiency. Reverse Logistics Supervisor
XPO Global Logistics, Carol Stream, IL
April 2013 - January 2015
Oversaw daily office and administrative functions, including appointment scheduling and documentation.
Managed inventory, processed payments, and maintained financial records for accurate reporting.
Communicated with clients to address service needs, ensuring a positive experience. Identified and resolved operational challenges, improving efficiency and workflow.
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