Human Resources Manager with over ** years of expertise in managing the HR lifecycle, specializing in talent acquisition and payroll administration. Proficient in utilizing systems like ADP and SAP to enhance operational efficiency and foster inclusive cultures. Committed to implementing innovative HR strategies that drive team growth and align with organizational goals.
Employment history
May 2022 - Oct 2024
Human Resources Manager
CM Biomass at Houston, TX
Manage HR lifecycle for U.S. operations, enhancing processes and compliance.
Advise leaders on HR strategies, boosting team growth and inclusivity.
Oversee recruitment and onboarding, expanding workforce from 42 to 250.
Develop DE&I initiatives, fostering an inclusive work environment.
Administer payroll and benefits, ensuring seamless employee transitions.
Led comprehensive HR transformation, scaling workforce from 42 to 250 employees while implementing robust recruitment strategies and standardized HR practices.
Established strategic HR metrics and KPIs, driving data-informed decisions across recruitment, retention, and performance management initiatives.
Orchestrated end-to-end HR operations, including benefits administration, compliance management, and policy development for US operations.
Strengthened workplace dynamics through strategic partnership with management, improving employee relations and operational effectiveness.
Designed and monitored strategic HR metrics dashboard, enabling data-driven decisions in recruitment, retention, and performance management initiatives.
Modernized HR operations by implementing digital solutions for benefits administration, onboarding, and compliance tracking across US operations.
Transformed organizational HR framework through strategic planning, policy development, and establishment of best practices in talent management.
Feb 2016 - May 2022
Human Resources Manager
Sunrise Plastic Enterprises at Houston, TX
Led HR operations, enhancing employee engagement and retention.
Streamlined payroll processes, ensuring timely and accurate compensation.
Administered comprehensive benefits, improving employee satisfaction.
Guided compliance efforts, maintaining regulatory adherence.
Contributed to safety initiatives, fostering a secure work environment.
Led comprehensive HR operations, implementing strategic talent acquisition processes while managing payroll systems and maintaining regulatory compliance for a manufacturing workforce
Orchestrated employee relations initiatives, providing guidance on policies and procedures while serving as a key member of the Safety Committee
Maintained precise HR databases and records while processing multi-tier payroll systems for hourly, salaried, and executive staff members
Fostered positive workplace culture through strategic performance management and employee development initiatives while ensuring compliance standards
Developed comprehensive succession planning strategies, identifying key talent gaps and creating targeted development program for high-potential employees
Modernized recruitment processes by implementing digital assessment tools, reducing time-to-hire while maintaining quality candidate selection
Jul 2011 - Feb 2016
Human Resources Manager
Clear Lake Regional Medical Center at Webster, TX
Led HR team of 8, enhancing talent strategies with senior leaders.
Advised on compliance, resolving conflicts, and improving performance.
Implemented HR tools, achieving measurable improvements in processes.
Managed onboarding, ensuring alignment with organizational standards.
Led strategic HR initiatives and managed diverse team of 8 full-time staff, driving organizational excellence through effective talent management and policy implementation
Streamlined HR operations by developing comprehensive onboarding programs and implementing performance management systems aligned with organizational goals
Partnered with C-suite executives to identify talent needs and execute strategic HR solutions while ensuring compliance with regulatory standards
Resolved complex employee relations matters through effective mediation, fostering positive workplace culture and maintaining high staff retention
Enhanced organizational effectiveness by conducting thorough investigations, managing performance improvement initiatives, and optimizing recruitment processes
Developed data-driven HR strategies to optimize talent acquisition and retention, while managing cross-functional projects with measurable outcomes
Aug 2002 - May 2011
Assistant Director Human Resources / Employee Relations
UNT Health Science Center at Fort Worth, TX
Resolved employee issues, boosting workplace harmony and compliance.
Advised management on policy adherence, ensuring legal compliance.
Improved grievance processes, enhancing employee satisfaction.
Led diversity and EEO training, fostering an inclusive environment.
Directed EEO programs, ensuring compliance with OFCCP standards.
Spearheaded organization-wide EEO compliance initiatives while managing complex discrimination investigations and maintaining regulatory standards.
Redesigned employee relations framework, introducing streamlined dispute resolution protocols that enhanced workplace satisfaction.
Analyzed and restructured HR policies, implementing data-driven solutions for improved organizational effectiveness and compliance.
Education
Jan 2005 - May 2007
MBA-Master of Business Administration in Human Resources Management
University of Phoenix-Texas at Houston, TX
Graduated with honors with a strategic focus on Human Resources Management.
Jan 2002 - Jan 2005
BS-Bachelor of Business Administration in Business Management
University of Phoenix at Dallas, TX Graduated with honors.
Skills
Gusto Deputy
Expert Expert
Hi-Bob Ceridian
Experienced Experienced
ADP Oracle
Expert Experienced
SAP Kronos
Experienced Expert
PeopleSoft BambooHR
Experienced Expert
JazzHR BreezyHR
Experienced Experienced
MS Office Employee Relations
Expert Expert
Benefits Administration Talent Acquisition
Expert Expert
Payroll Administration Legal Compliance
Expert Expert
Employee Retention Diversity
Expert Experienced
Succession Planning Leadership Development
Experienced Expert
Change Management Performance Management
Experienced Expert
Workday
Expert
References
Tanja Seigmund Todd Bush
CM Biomass CM Biomass 832-***-**** 404-***-****
Chris Magnus Richard Lamb
Sunrise Plastic CM Biomass
Additional information
Certifications
DISC certified
Professional Affiliations
Society for Human Resource Management (SHRM)
Houston Human Resource Management Association (HHRMA)
HR Round Table
https://www.linkedin.com/in/susanne-ramos-3a58b65/