Dymond Walker
**************@*****.*** 689-***-**** Orlando, FL
SUMMARY
Seeking Scheduler role with 4 years of experience in data entry, customer service, and enforcement. Skilled in multitasking, managing patient interactions with empathy, and maintaining high productivity. Adept at process optimization and effective communication in fast-paced environments. WORK EXPERIENCE
Allied (Bridge Personnel Agency) Orlando, FL
Data Entry Coordinator (Temporary)Remote Oct 2023 - Jan 2024
• Developed and maintained comprehensive process documentation, ensuring streamlined operations and adherence to internal guidelines.
• Analyzed and introduced process improvements to enhance efficiency and optimize workflow.
• Managed task prioritization effectively, delegating responsibilities to maintain productivity in a high-pressure environment.
Alorica Lake Mary, FL
Customer Service Representative(remote) Jul 2021 - Oct 2023
• Provided comprehensive technical support and account assistance to customers, ensuring clarity and satisfaction.
• Managed online customer interactions with a focus on professional communication, including accurate punctuation and spelling.
• Collaborated with team members on troubleshooting equipment issues, adhering to company protocols for documenting interactions.
Department of Sanitation New York, NY
Sanitation Enforcement Agent Oct 2019 - Mar 2021
• Enforced local health and administrative codes, ensuring compliance through the preparation and issuance of summonses.
• Conducted inspections of commercial and residential properties, as well as public streets and sidewalks, to maintain city sanitation standards.
• Managed the operation of hand-held communication devices and the safe operation of motor vehicles during patrol duties.
EDUCATION
Sandford-Brown
Bachelor of Arts, Graphic Design
Orlando, FL
Jul 2016
SKILLS
Complex Problem Solving • Computers • Thinking • Time Management • Writing • Speaking • Attention To Detail • Flexibility • Compliance