Customer Service Delivery Driver
Resume:
Kristie Langston
Always given a ***%,but looking for a career change .
Tahlequah, OK 74464
*************@*****.***
Professional Summary
• 27+ yrs customer service remodeling and painting homes .
• 5+ years early morning route delivery driving/sales
• 3 years Motel /Bar / grill management
• 3 years Forklift /loader and unloader
• 2 years Furniture cabinet building/paint dept.supervisor. Are you looking for someone that is trustworthy,dependable with customer service skills,or a route driver with sales experience ? If you are,then I am the candidate for you . I strive to accomplish my goals. As a woman carpenter/builder/ painter for 27 years I've overcome many obsticals and hardships.I worked hard and accomplished all my goals.Now Im ready to combine all the skills I've developed over the years into a new career with new challenges.Give me a opportunity to be an asset for your company. I believe you will not be disappointed . Thankyou for considering me .
Authorized to work in the US for any employer
Work Experience
Self Employed Contractor
Paint Dr./ Wyricks interior trim-Tahlequah, OK
April 2001 to Present
• Collaborated with clients to develop design plans for remodeling project.
• Collaborated with architects or designers during the planning phase
• Implemented safety protocols on job sites resulting in zero accidents over 27 years
• Worked closely with clients throughout the entire remodeling process ensuring satisfaction at every stage
• Managed multiple projects simultaneously while meeting deadlines
• Closely monitored project budgets tracking expenses and identifying areas for cost savings without compromising quality standards
• Achieved customer satisfaction through clear communication and delivering exceptional results
• Collaborated with clients then selected appropriate finishes, fixtures or hardware for the remodeling project
Seasonal Package Delivery Driver
UPS-Muskogee, OK
November 2024 to December 2024
• ELD
• Delivered goods and packages to customers in a timely and efficient manner
• Maintained accurate records of deliveries, including dates, times, and signatures
• Performed routine inspections of the van to identify any maintenance or repair needs
• Communicated effectively with customers to provide updates on delivery status or address any concerns
• Resolved delivery issues promptly by coordinating with dispatchers or supervisors as needed
• Optimized routes using GPS navigation systems to minimize travel time between destinations
• Completed daily pre-trip inspections of the van's mechanical condition before starting each shift
• Maintained a safe driving record without any accidents or violations
• Managed a high volume of rural deliveries, averaging 60 to 95 packages per day
• Developed strong knowledge of local roads and traffic patterns to optimize route planning
• Followed company policies regarding vehicle maintenance, fueling, mileage tracking, etc Newspaper Delivery Driver
Tulsa World Media Company-Ketchum, OK
August 2001 to June 2006
• Recorded route tapes for future carriers with the customer names and days customers receive papers
• Contacted and sign on new customers
• Delivered papers to customers in a timely and efficient manner
• Managed delivery routes effectively to optimize efficiency and minimize fuel consumption
• Provided excellent customer service by being courteous, professional, and responsive to customer inquiries or complaints
• Completed an average of 75 -135 home paper deliveries and 2 store deliveries and 4 paper boxes per day within designated time frames, 7 early morning days a week
• Maintained a perfect driving record with no accidents or traffic violations throughout employment tenure
• Received multiple monthly and weekly tips from customers for exceptional service
• Cultivated a reputation for reliability and punctuality among customers through consistent on-time deliveries
• Worked independently with no supervision while consistently meeting daily targets and deadlines
• Served as a reliable point of contact between customers and the company regarding order status updates
Restraunt/bar/motel manager
Grand lodge motel-Ketchum, OK
October 1997 to July 2001
• Met with health and food inspectors
• Payroll
• Paid bills, taxes on property and liquor etc.
• Organized Promotional events and coordinated successful special events
• Oversaw all aspects of hotel operations, including front desk, housekeeping,food and beverage,sales and marketing,and maintenance
• Managed a team of 10 employees across departments to ensure smooth daily operations and exceptional guest experiences
• Ensured compliance with health codes, safety regulations,licensing requirements,and other legal obligations
Trim carpenter apprentice
Campbell interior trim-Bella Vista, AR
March 1992 to October 1997
• Measured and cut,installed crown molding,base boards, door trim with air finish guns and pin nail guns
• Installed door knobs, toilet paper and towel holders
• Cut wood with miter saws,table saws, chop saws,radial arm saws, plainer, routers, band saws,
• Sanded wood with palm sander, belt Sanders, wide belt Sanders,barrel sanders . Education
Some college in Construction technology hands - on training Crowder College for American Family Homes - Neosho, MO August 1996 to November 1996
Skills
• Customer service
• Money handling
• Record keeping
• Supervising experience
• Route driving
• Management
• Commercial driving
• Vehicle Maintenance
Certifications and Licenses
Non-CDL Class C
Driver's License
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