Rio Tinto Middle East

Shaikh Umar Contact: +91-902*******

Salesforce Certified (ADM201 & PD1) Email: *************@*****.*** NIIT Limited, Gurgaon. Trailhead: https://trailblazer.me/id/ushaikh10 LinkedIn: https://www.linkedin.com/in/umar-shaikh-ab17a316b Profile Summary

I am Salesforce Certified Admin and Salesforce Certified PD1,2xSuper Badge 1xRanger Rank having 2+ year of experience as a Salesforce Administration, during my work, I have gathered knowledge about Security, User setup, Community Portal and End-user handling. I am looking for an organization where I can use all of my knowledge in a bigger and challenging environment.

Hands on experience on Live Project and Trailhead Playground having more than 69,000+ thousand points, 100+ badges.

Experience:

1. . NIIT Limited, Gurgaon

Present project.

Airbus SE is a European multinational aerospace corporation. Rio Tinto Group is an Anglo-Australian multinational company. (UK) Signify is the world leader in lighting. (Netherland)

(In Support)

9 March 2022 To till Now.

2. . Iqra Technology, Aurangabad (MH)

Jellyfish (UK)

Project from Client (DMG Events Middle East, Asia and South Africa)

(Support And Implementation)

(1 Feb 2021 to 8 March 2022)

Academic Projects:

BE Project: Pneumatic vehicle.

10th Project: Solar energy

Education & Credentials:

BE. Mechanical, Everest College of Engineering, Aurangabad

(BAMU) First Class with Distinction

Business skills

Business analytical skills

SDLC methodologies: Basics: Waterfall methodology, Agile.

Management Tools: MS Word, Excel, PowerPoint.

Client communication, presentation and training skills

Strong analytical thinking, high degree of self-motivation and creativity.

Ability to bridge the gap between the different backgrounds of a multidisciplinary team. Technical Skills:

Salesforce : Salesforce.com

: Salesforce CRM

: Visual Force Page

: OOP concept

Operating Systems : Windows7, 8, 10, XP.

: MS-Word, MS- Power Point, MS-Excel

Job Profile (KRA)

Organization setup: Company profile, Business hours and overall details.

User setup: Setting up users, troubleshooting user issues, profile permissions & settings, permission sets, field level security, record types, new user creation, disable User, etc.

Security & Access: OWD, roles & hierarchies, sharing rules.

Custom Objects: Create and customize Objects, Fields, Apps, Record type, Page layout.

Standard Objects: Better understanding of standard objects like Leads, Accounts, Contacts, Opportunities, Products & Price book, Reports & Dashboards.

Data Management: Importing & exporting data.

Reports & Dashboards: Created custom report type, worked with different type of reports

& dashboards and Management Reports and Dashboards, Dynamic reports and dynamic dashboard, custom links of report etc.

Automation: Workflow: Extensive experience in Automation like FLOW, Workflows, Process Builder, and Validation rules for satisfying business process automation.

Leads: Working on Leads project. A better understanding of the Web-to-Lead process. Used community portal for our users dealing with Leads.

Cases Project: Setup Cases project for an organization and manage all Cases settings for email-to- Case.

Handling live cases/issues facing end users on Lead, Opportunity, Report dashboard and another custom object used for client business requirement and standard functionality of salesforce.

Educational Qualifications: -

Achievements

Achieved the NCC Certificate

Published Research Paper On “Pneumatic Vehicle” In IJSRD (International Journal), ID-IJSRDV6121801.

Achieved 2nd prize in “TECHVRIDDHI” National level championship in Degree conducted by IIT Mumbai.

Achieved 1st prize in Speech Competition on Republic Day in 12th class at District Level.

Participated and won the prizes in a drawing competition conducted by elementary and intermediate at school level.

Extracurricular activities and On-line training:

Work as volunteer on IRW (Ideal Relief Wing) NGO.

Industrial Knowledge of 5S, TPM, Kaizen, JIT, PDCA, and Profit Center.

Business & organization, Supply chain concept.

LinkedIn Learning Courses

Strategic Planning Foundations Program: PMI (Project Management Institute)

Critical Thinking for Better Judgment and Decision-Making (Program: PMI)

Communication Skill.

Sr. No. Qualification University/Board Grade

1) BE (MECH) BAMU 1st CLASS WITH DICT.

2) H S C AURANGABAD 1ST CLASS

3) S S C AURANGABAD 1ST CLASS

Strength:

Positive Attitude

Team Player

Quick Learner

Personal Details

Date of Birth : 10th Feb 1996

Gender : Male

Marital status : Single

Nationality : Indian

Languages Known : Hindi, English, Marathi,

Urdu

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