General Manager Home Health
Resume:
Brooklyn Oehlers
Greenup, KY *****
*****************@*****.***
hello I'm looking for work. i have management experience and shift lead experience. Also i have serving and cook experience. I have been in the Restaurant business since i have started.im very faced paced and have a bubbly attitude. I work very hard and determined to be the best. When i work for a company i put my all into in and i am a great asset to any company. Customers love me and I'm not shy to make them feel at home and have a enjoyable experience. Hard worker is what i have been told and I'm well organized and a neat freak. i learn very fast and I'm willing to do what it takes to show You I'm here to stay.
Authorized to work in the US for any employer
Work Experience
Server
Huddle house - Grayson, KY
October 2021 to May 2023
I was working at the other Huddle house in Flatwoods, Kentucky as shift manager and relocated to grayson store to help my general manager with her store as server.. because the other store is gonna be shutting down. I also help with cooking, prepping and other things. Shift Manager
Huddle House - Flatwoods, KY
January 2021 to October 2022
I started off as a server and worked my way up to shift manager. I help run the store and treat it as my second home. Right now we have no general manager and it's rough.i help do any job duties for general manager. Also I help keep lobby in great shape with the serving crew. Server
Applebees - Ashland, KY
February 2017 to May 2018
I greeted customers when they was sit in my section. I took their drink order and tried to upgrade them or suggest a drink. After i got their drink order i would take their food order and submit it in the computer once their food was ready i took it to their table and made sure they didn't need anything. Once they was ready to check out i prepared their check then cashed them out. Once they left i bus the table and get it ready for the next customers.
Assitant Manager
Taco Bell - Wheelersburg, OH
July 2015 to February 2017
I was hired as a cashier. I ran drive thru, front lobby and I did the food line. I opened and closed. Also I was in training for manager position. I was awarded a few times for great customer service as well. I was then promoted and became assistant manager. I helped the GM do her duties everyday and help run the team. Did inventory count daily and weekly. Help with truck order. Showed up when team members couldn't and I have ocd with cleaning and well organized. Help the store build more everyday customers. Server
Golden Corral - New Boston, OH
February 2013 to September 2014
I was a server for so I took orders and kept them going home smiling. and I also kept them with drinks and cashed them out.unfortunately I didn't work for long because they ended up getting shut down. Crew member
Taco Bell - Marion, OH
August 2008 to August 2011
I was hired in as a cashier. I also could work lobby, drive thru and food line. I could open or close a store. Earned pins for great customer service. Also I became shift manager. Managing a crew to food cost. Inventory and job duties as helping the general manager. Education
Ged
None
Harding High School - Marion, OH
Skills
• Customer Service (10+ years)
• Food Service
• Crew Member
• Server (9 years)
• Sales
• Organizational Skills
• fast learner
• training
• Microsoft Excel
• Cooking
• Bussing
• Restaurant experience
• Host/hostess experience
• Leadership
• Restaurant management
• Food safety
• Upselling
• POS
• Stocking
• Labor cost analysis
• Crew management (10+ years)
• Shift management
• Supervising experience
• Management (3 years)
• English
• Recruiting
• Guest services (10+ years)
• Food production
• Writing skills
• Serving
• Communication skills
• Kitchen Management Experience
• Inventory Control
• Microsoft Office
• Pricing
• Merchandising
• Food Preparation
• Cleaning Experience
• Profit & Loss
• Cashiering (10+ years)
• Serving (9 years)
• Assembly line (3 years)
• Employee Orientation
Awards
Customer service
June 2009
Great customer service of the year
Certifications and Licenses
Food Handler Certification
Driver's License
Assessments
Customer focus & orientation — Proficient
October 2021
Responding to customer situations with sensitivity Full results: Proficient
Written communication — Proficient
October 2021
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Sales skills — Proficient
October 2021
Influencing and negotiating with customers
Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient October 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
General manager (hospitality) — Proficient
October 2021
Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I love to work with people. I'm a easy learner and a fast pace worker. I'm very energetic and a happy person. Get along great working as a team member and I take my job very seriously. Also I work for a charity volunteer for people who has been through disasters and I work at helping hands as a volunteer for a non profit organization. I have management skills and leadership skills. I'm very determined and I put my heart in my job. Also making a career in restraunt business is a goal and I'm very organized and a clean freak.
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