Office Coordinator
Resume:
BARBARA SHERMAN
Bowie, Maryland 20720
Mobile: 301-***-**** 202-***-****
Email: ***********@*****.***
PROFESSIONAL SUMMARY
Ambitious, and experienced in Human Resource Recruiting, Administrative professional with superb customer service and organizational skills. Skilled at maintaining file management.
CORE QUALIFICATIONS
Dependable at meeting deadlines.
Capable of performing duties with minimal supervision as well as a team player.
Excellent communication skills
Ability to prioritize workload.
Take pride in providing excellent customer service
Capable of assuming responsibility and leadership.
Superior organizational and time management skills
Skilled in resume review, and scheduling candidates for interview process.
Capable to work with individuals on all levels.
SKILLS
Capable of Managing Confidential Information Customer Service Excellence
Inbound/Outbound call handling Pre -Employment Processes
Client Vender Relations Front Desk Reception
Filing Records Management
HIPAA Rules and Regulations Professional Office Procedure
Patients Relations MS Word, Outlook
Event Management Team Player
PROFESSIONAL EXPERIENCE
Capital Area Food Bank 03/2020-Present
Washington, DC
Office Coordinator
Greet volunteers’ individuals and social and corporate groups upon arrival.
Collect and tally daily numbers for each volunteer shift.
Archive completed logs sheets for future references.
Assist volunteers with inquiries pertaining to the volunteer experiences.
Deliver welcome speech, script, and talking points to the volunteer audience.
Record hours and maintain logs of all community service volunteers, both court and students.
Assisted volunteers with the sign in process and ensuing that waivers are signed correctly.
Provided volunteers with orientation of safety rules.
Coordinate intake process for students, court appointees, and others that need service hours.
Answer calls and emails with inquiries of schedules, and logistics of the volunteer process.
Prepare volunteer department by processing inventory of supplies and report to management.
Address and report to management any unacceptable behavior of volunteers.
Confirm volunteer scheduling.
Correspond to both company and volunteer email box.
Service volunteer department coffee machine.
Collaborate with volunteer team to ensure that issues with volunteers are addressed and reported to management.
Receive, and monitor the sign in, and or performance of volunteers with disabilities.
Ensure volunteers have a great experience.
Capital Area Food Bank 08/2014-Present
Washington, DC
Shuttle Driver -Part time
Displays professional and courteous customer service.
Operates company shuttle to transport employees and volunteers to and from metro stations and Capital Area Food Bank
Maintains a daily log of vehicles maintenance condition and operating schedule
Inspects and report any maintenance issues of vehicle.
Maintains cleanliness of shuttle.
SLC, INC 09/2007-05/2009 & 02/2014-08/2014
Fairfax, VA
Sales Assistant
Assisted the Sales Manager in promoting the sales of new homes
Prepared brochures and other promotional materials for prospective buyers
Provided critical information to buyers regarding builders specials and optional amenities
Displayed customer service by greeting visitors pleasantly, and responding to telephone inquiries
Compiled the necessary paperwork together for the home buying process and settlement.
MV/Veolia Contract Transportation 07/2012-12/2013
Capital Heights, Maryland
Driver/Operator
Provided professional Para-transit transportation service to clients with disabilities
Operated vehicle in a safe, and timely manner
Assisted clients by providing door to door service upon arrival and at destination
Followed a daily manifest of assignments
Inspected vehicle for operational and safety hazards before and after tour of duty
Prepared detail reports of any unusual incidents or accidents.
Ross Professional Services 01/2011 – 5/2012
Washington, DC
Administrative Assistant/ Clerical Support
Demonstrated ability to learn organizational processes, workflow, policies and procedures of various companies such as U.S. Department of Transportation, Office of Civil Rights, and various District of Columbia Government agencies
Provided applicants with information regarding the application process; served as point of contact for vacant positions
Acted as liaison between work sites and new hires to coordinate start dates of employment
Processed incoming correspondence and distributed to appropriate staff
Tracked the status of new hires using Microsoft Excel and provided weekly updates to management.
Retrieved files from active and terminated records upon request
Answered telephone calls and redirected callers to the appropriate staff member
Performed routine office duties to include scanning documents and maintaining the office filing system.
Reviewed applications to ensure that all required correspondences were submitted before forwarding to management team for review.
Answer phones and recorded messages, and pleasantly greeted visitors
Legal Placement (Temporary Staffing) 06/2007 – 12/2007
Washington, DC
Receptionist/ Concierge
Handled a range of administrative support and office management functions
Answered, screened, and directed incoming telephone calls to the appropriate staff and forwarded detailed messages when necessary
Greeted visitors pleasantly, and provided basic information regarding office and staff
Handled a high volume of incoming calls
Performed light duties to include typing, photocopying, processing mail and sorting packages
Washington Assessment and Therapy Services 10/2001 – 4/2006
Lanham, MD
Administrative Aide/Personnel Clerk
Managed and maintained updated status of all personnel credentials for doctors and therapists
Prepared personnel charts for audits by collecting all updated licensures, certifications, and malpractice insurance records
Ordered background investigations for newly hired employees
Coordinated and scheduled all First Aid and CPR training
Collected and expedited the release of confidential information
Entered and retrieved client medical information from the office data systems
Assisted clients, staff, and visitors with inquiries
Provided orientation to new hires
Assisted on special projects to include the Cool Kids Summer Day Camp event
Served as back-up to the Office Receptionist by answering phones, receiving visitors, and making appointments
Scheduled and coordinated catering arrangements for meetings, luncheons, and other office events
Coordinated orders and deliveries of goods and services with vendors;
Provided assistance with recruitment activities by reviewing application packages, and setting in on interviews
Coordinated meeting between doctors and sale representatives
Washington Assessment and Therapy Services 02/1998 – 10/2001
Lanham, MD
File Clerk
:
Performed records management duties and oversaw the office filing system;
Retrieved, managed, and tracked incoming and outgoing files
Prepared, coded and labeled new file
Collected and filed monthly progress notes, treatment plans, and other correspondences
Created and managed a log of active, terminated, and transferred client files.
EDUCATION
Stayer University, Suitland, MD
[Candidate for Bachelor of Science in Business Administration]
Potomac High School, Oxon Hill, MD
REFERENCES
Available Upon Request
Contact this candidate