Executive Assistant

CAROLIN E. CAMPKIN

Telephone: 647-***-****, E-Mail: **********@*****.***

Mississauga, ON L4Z 1H2

PROFESSIONAL PROFILE

Nationally trained, loyal, meticulous with details, and results-driven administrative business professional with exemplary interpersonal and organizational skills, integrity, and an exceptional work ethic. 10 plus years of progressive administrative experience, supporting multiple levels of Executives including C-Suite, Committees, and Board of Directors. A self- motivated, critical thinker, overachiever, and team player with a strong client-centric approach. Calm, cool and collected is my motto.

EDUCATION & PROFESSIONAL DEVELOPMENT

Toronto School of Business – Business Administration Certificate

• Negotiating Skills, Coaching and Team-building, Expert Speaking, Operation Leadership, One Minute Manager, extensive training in delivering exemplary customer service

• Supporter of Junior Achievement, Juvenile Diabetes, and United Way Programs, EDI support TECHNICAL SKILLS/AWARDS

• Microsoft Office Suite / 365 / Google Suite / SharePoint / ZOOM / Microsoft Teams / Ring Central

• Concur Travel and Expense / Salesforce / Aladdin / Bloomberg / TOREX

• SAP / SYSPRO/ ADOBE Pro Edition / VISIO / DATTO Workplace / LEAP Software

Recipient of quarterly service award – ATB for exemplary Customer Service

Recipient of the yearly “Above and Beyond” award from the City of Edmonton (Chosen from 4,000 employees)

ADMINISTRATIVE/PROFESSIONAL EXPERIENCE

Bank of Montreal (Contract) June 2024-Present

Executive Assistant

• Manage several executive calendars, dispatch meeting invitations, book meeting rooms arrange resources including catering

• Complete expense reports for several executives and management team

• Travel arrangements for the Capital Markets Team

• Support 2 VP’s, 3 Managing Directors, and the Capital Markets Team

• Gather and format data into various reports

• Employs systems to manage information (tracking reports)

• Build effective relationships with internal/external stakeholders

• Coordinate and manage budgets and reporting on results

• Provide coaching and mentoring to junior administrative assistants Ontario College of Pharmacists (Contract – Fulfilled a Secondment) March 2023 – Sept 2023 Executive Assistant to the Directors

• Managed the Director's complex calendars

• Coordinated executive office activities including quarterly town halls

• Facilitated and supported several committees which included the Executive Team Leadership meetings and managed the scheduling, created agendas, and minute-taking, collaborating/communicating with the managers, and uploading all materials to team channels. Ensured coordination and technology were arranged

• Prepared and organized presentations and other materials, as required CAROLIN E. CAMPKIN Telephone: 647-***-****, E-Mail: **********@*****.***

• Booked facilities to accommodate meetings and social events and catering where required

• Compiled and distributed meeting materials

• Managed the incoming and outgoing correspondence including email inboxes for the Directors, Registrar, and Board of Directors. Managed the database and correspondence for Board Member elections

• Maintained the office emergency response manual and informed staff of changes

• Prepared and reconciled expenses for the Directors, Managers, and Team Leads

• Prepared travel schedules, booked travel arrangements, and prepared travel itineraries

• Maintained documents and databases including Consultations from the Office of Chief Coroner and Ontario Health and followed up with all necessary stakeholders ensuring due dates were met

• As needed, collaborate with the Executive Assistant to the Registrar/CEO and Governance Coordinator to support and ensure Board and Registrar priorities were met – provided backup while the lead EA was absent

MPK Inc / Buckingham Group January 2022 – April 2022 Executive/Personal Assistant to Owner and Partners

• Responsible for all aspects relating to Board and Client meetings including creating, and editing presentations and meeting material. Attended such meetings where required – minute taking and transcription/dissemination of meeting minutes and prepared Agendas

• Facilitated action items on all financial obligations with the Finance/Accounting Departments

• Communicated via email or telephone on behalf of the Owner with all external stakeholders and vendors

• Project management for eight subsidiary companies/proprietorships

• Responsible for all banking requirements and transactions on behalf of the owner and businesses

• Maintained central filing system and IT requirements for the Owner and Business Partners

• Business Travel – coordinated flights, hotels, VISAs, meetings, memberships

• Managed stock options, and warrant agreements, and managed the exercise of such securities

• Assisted legal counsel with the maintenance of minute books and other corporate records

• Created and maintained Website and social media content Sunnybrook Health Sciences – Hurvitz Brain Institute & Orthopedic (Contract) Administrative Assistant to the Operations Director and Medical Team May 2021 – Dec 2021

• Provided full administrative support to the Operations Director, Program Manager, and Clinical Staff

• Scheduled, organized, minutes taking, transcribed, and disseminated meeting minutes for several Leadership and Medical Committees including Toronto's top Surgeons and Medical Executives

• Managed the accreditation and policy update process

• Developed agendas and managed the Operations Director's complex calendar

• Recorded and processed payroll for the Operations Team. Created and managed the vacation schedule

• Managed the e-req process for major purchases for the team using SAP by obtaining quotes, and POs, and following through until orders were complete and processed all office invoices

• Responsible for all administrative requests by Holland Centre staff

• Managed the Wright Foundation Education awards

• Drafted and managed email communication on behalf of the Operations Director COVID – UNEMPLOYED June 2019 – May 2021

CAROLIN E. CAMPKIN Telephone: 647-***-****, E-Mail: **********@*****.*** Plan International Canada (Contract – Maternity Leave) March 2018 – June 2019 Executive Assistant to the President and C.E.O.

• Managed an extraordinarily complex and high-profile calendar for the President and CEO

• Scheduled, coordinated meetings, and liaised with high profile Government officials, including the office of the Prime Minister

• Scheduled and coordinated high-profile media interviews, such as Oprah Winfrey’s team

• Managed a remarkably busy international travel schedule

• Managed the CEO’s busy email and liaised/communicated, on her behalf

• Communicated and scheduled meetings with major Donors both domestic and abroad

• Prepared daily Glossy and ensured the CEO was kept on schedule

• Managed the Board Liaison Coordinator and oversaw monthly Board meetings and activities including the annual AGM

• Facilitated the bi-weekly Executive Management Team meetings and managed all components AVIVA Investors Canada July 2014 – November 2017

Senior Administrative Assistant to the President

• Managed all aspects of the Aviva Investors Canada office to include the President, Investment, Sales, Portfolio Management, Research, and Infrastructure Debt teams and key liaison between the Canadian office, the head office in the UK, as well as the Chicago and NYC offices keeping the team operational and informed and the first point of contact providing professional and exceptional client service

• Organized and provided support for events and conferences including the AGM, hosting staff worldwide encompassing accommodation requirements, meeting space, IT requirements, telecommunication needs, reservations, and catering needs for the Executive and Leadership Teams. Supported all in-house and off-site meetings from planning to execution and tear-down

• Created the office's CRM database using SalesForce and tracked sales progress. Informed the Head of Sales team of any discrepancies or loss/gain in investments.

• Responsible for all IT requirements for staff and visitors including new employee set-up and upgrades

• Assisted the Chicago Head Office Marketing, Payroll, Finance, and HR Departments with company promotions and advertising for events, as well as, client attractions (Indy 500).

• Managed the Canadian team's vacation and personal leave schedules, as well as tracked and reported hours worked. Assisted HR to ensure company policies and procedures were followed. Reported any/all breaches

• Effectively managed the busy daily calendars and e-mail communication for the Executive Team

• Served as key liaison with building management and external vendors and managed all leasehold improvements and facilities requirements for the office, including management of office key cards and visitor access, kitchen and washroom maintenance of equipment and supplies, mail and courier management

• Managed all contracts and license renewals and suggested/imposed upgrades, as needed

• Authored and managed critical information and applications for Aviva Investors Canada such as presentations, meeting materials, various reports, and agendas

• Developed and maintained effective record-keeping and filing systems for the research and investment teams by creating an e-file system on SharePoint converting a paper-based company. and supported the United Kingdom head office with filing and managing confidential Governance documentation for the Canadian subsidiary

CAROLIN E. CAMPKIN Telephone: 647-***-****, E-Mail: **********@*****.***

• Supported the investment team with various reports including daily trade tracking, daily cash monitoring

• Completed a Blackrock Trade Analysis training program in NYC to assist the Investment Team with quantitative analysis and discrepancy reporting

• Extensive travel arranging domestic and international and all expense reports for the team AVIVA Canada (Contract to Perm) April 2014 – July 2014 Executive Assistant to 3 VPs – Marketing, Actuaries, and Risk

• Managed Actuarial and Risk Management Executive Teams' calendars

• Assisted the Actuarial and Risk Management team with all administrative duties including mail distribution, supplies, meeting room reservations, equipment rentals, and all ad hoc duties

• New employee set up and software/hardware and IT liaison

• Assisted with various projects from the planning stage to creating spreadsheets to tracking progress

• Take, compile, and distribute meeting minutes for several leadership meetings to Executive and Staff

Scotiabank (Contract) July 2013– March 2014

Executive Assistant to Manager of Procurement and 200 I.T staff Lockheed Martin Canada (Ottawa, Contract) April 2012 – June 2013 Travel Administrator for a team of more than 2500 across Canada PricewaterhouseCoopers (Contract) October 2011 – February 2012 Manager’s Executive Assistant Director Risk, Marketing and Finance ATB Financial (Edmonton) September 2006 – May 2011 Executive Assistant to C.F.O.

Compensation Administrator to over 200 Financial Advisors Toronto Stock Exchange (Toronto) November 1983 – April 2003 Trading Floor Supervisor and Facilities Manager (Stock Market Place)

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