Kristina Truesdale
Camden, SC *****
*.***********@*****.***
Work Experience
Business Owner
Truesdale Barkery-Camden, SC
April 2015 to Present
• Founded and operated a successful business for 10 years, overseeing all aspects of operations
• Developed and implemented strategic business plans to drive growth and increase profitability
• Oversaw budgeting and financial management, ensuring the company's financial health
• Established strong vendor relationships to negotiate favorable pricing terms and improve supply chain efficiency
• Created effective marketing strategies to promote the business and attract new customers
• Utilized social media platforms to expand brand awareness and engage with target audience
• Developed partnerships with other businesses to enhance product offerings or reach new markets
• Maintained high levels of customer satisfaction through exceptional service delivery
• Implemented quality control processes to ensure consistent product/service excellence
• Served as the primary point of contact for all customer inquiries or concerns resolving issues promptly Manager
Crescent Grille-Camden, SC
February 2005 to January 2015
• Oversaw daily operations of a high-volume restaurant, ensuring smooth and efficient service
• Managed a team of 18 front-of-house staff, providing training, coaching, and performance evaluations
• Developed and maintained strong relationships with vendors to ensure timely delivery of quality ingredients at competitive prices
• Created and executed marketing strategies to attract new customers and increase repeat business
• Collaborated with the kitchen staff to develop seasonal menus that showcased local ingredients and met customer preferences
• Maintained inventory levels by conducting regular audits, minimizing waste while ensuring adequate supply for daily operations
• Demonstrated exceptional problem-solving skills by resolving guest complaints promptly and effectively, resulting in 95% decrease in negative online reviews
• Instituted comprehensive training programs for FOH staff on menu knowledge, wine pairings, and service standards resulting in improved overall dining experience for guests
• Scheduled shifts efficiently based on forecasted business volume while maintaining labor cost within budgetary guidelines
• Cultivated a positive work environment through effective leadership techniques including team-building activities and recognition programs resulting in increased employee morale
• Conducted regular performance evaluations for FOH staff members providing constructive feedback for improvement opportunities
• Managed payroll processing for FOH team while adhering to labor laws and company policies
• Conducted regular meetings with FOH staff to communicate updates on menu changes, specials, promotions, and upcoming events
• Maintained accurate financial records by overseeing cash handling procedures including daily reconciliations and deposits
Education
Associate's degree in Computer Science
Central Carolina - Camden, SC
September 2024 to Present
Skills
• Management
• Negotiation
• Financial Management
• Supply Chain
• Budgeting
• Pricing