General Manager Customer Service
Resume:
Meghan Thille
*********@*****.***
OBJECTIVE: To continue in a managing position that will allow me to utilize my experience and further sharpen my skill set in the hospitality industry.
EDUCATION: New Mexico State University, Las Cruces, NM
Bachelor of Science: Hotel, Restaurant & Tourism Management
December 2009
EXPERIENCE: Johnny’s Italian Steakhouse Heart of America Group
Olathe, Kansas
Managing Director, General Manager
November 2015 to February 2017
July 2021-March 2024
I was let go with a favorable recommendation due to budgetary changes.
Responsible for driving sales through guest satisfaction.
I work closely with the hotel team to ensure an exceptional travel/dining experience for each guest.
I joined Heart of America in 2015 and was there until 2017.
I was extended an offer to return to Heart of America in 2021.
Grand Street Cafe
Lenexa, Kansas
General Manager
September 2020-July 2021
Responsible for day to day operations at this upscale restaurant including
dining room service, bar service and private dining services.
YaYas Euro. Bistro PB&J Group
Overland Park, Kansas
February 2017-June 2020
Assistant General Manager
Responsible for the hiring and training of server assists
Provided and trained team to provide excellent service
Coaching/training servers
Controlling costs
Opened YaYas in Salina KS, 2020
SPECIAL SKILLS: Throughout my career I have exhibited my ability to provide the best customer service through a set of skills I have developed. My experience includes over ten years of developing elevated customer service skills along with effective interpersonal skills. I provide results through a strong work ethic and detailed organization.
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