Mental Health Peer Recovery
Resume:
MANDY HENSLEY
423-***-**** *****.********@*****.*** Elizabethton, TN
Dynamic Certified Peer Recovery Specialist with firsthand experience in facilitating recovery through motivational interviewing and resource navigation. Proven track record in advocating for clients and developing individualized recovery plans. Recognized for strong interpersonal skills and commitment to mental health awareness, fostering positive relationships to enhance client outcomes.
professional summary
skills
• Mental health awareness • Self-care techniques
• Motivational interviewing • Resource navigation
• Recovery planning • Boundary setting
experience
CERTIFIED PEER RECOVERY SPECIALIST
firsthand, Johnson City, TN
Jul 2023 - Present
Provided individualized case
management services to support clients
in achieving recovery goals.
•
Encouraged client involvement in self-
help meetings such as 12-step programs
or other peer support groups.
•
Facilitated psychoeducational groups on
topics such as relapse prevention, anger
management, stress reduction and life
skills development.
•
Monitored client medication compliance
and provided education about
medications prescribed by psychiatrist
or primary care physician.
•
Assisted clients in identifying community
resources for mental health, substance
abuse treatment, housing, legal issues.
•
Provided advocacy services for
individuals unable to advocate for
themselves.
•
Expected graduation 2027
BACHELOR OF ARTS (B.A.) IN SOCIAL
WORK CANDIDATE
Walden University
education
Maintained accurate and timely
documentation of client progress
according to agency policies and
procedures.
•
Established positive relationships with
local providers and organizations
dedicated to assisting individuals
recovering from mental illness and
substance abuse disorders.
•
PATIENT ADMINISTRATION SPECIALIST
ReVIDA Recovery Centers, Johnson City, TN
May 2023 - Jul 2023
Maintained a high level of confidentiality
regarding all patient information in
accordance with HIPAA guidelines.
•
Developed tracking system utilizing
Microsoft Excel spreadsheets to monitor
patient treatment progress over time.
•
Provided administrative support to
healthcare staff by scheduling
appointments, answering phones, and
responding to inquiries.
•
Resolved customer service issues in a
timely manner using problem solving
techniques when needed.
•
RESIDENTIAL SPECIALIST
Willow Ridge Rehabilitation, Johnson City,
TN
Oct 2021 - Apr 2023
Developed strong organizational skills to
manage multiple tasks with competing
deadlines.
•
Provided excellent customer service to
tenants, resolving any issues in a timely
and efficient manner.
•
Demonstrated ability to provide
compassionate, patient-centered care
and support to individuals with mental
health and substance use disorders.
•
Developed strong interpersonal skills
while interacting with clients in a
respectful and professional manner.
•
Maintained accurate documentation of
client progress, assessments, treatment
plans, and other related records.
•
Utilized de-escalation techniques to
safely manage difficult or aggressive
behaviors from clients.
•
Assisted in the development of
individualized service plans for clients
based on their needs and preferences.
•
OUTREACH COORDINATOR
Oxford House, Inc, Johnson City, Tennessee
May 2019 - Aug 2021
Coordinated and supported outreach
events at various locations in
partnership with key stakeholders.
•
Established collaborative partnerships
with external organizations to support
outreach objectives.
•
Developed and maintained relationships
with key stakeholders, such as
community leaders and organizations.
•
certifications
• Nationally Certified Peer Recovery Support Specialist References available upon request
references
Contact this candidate