Patient Care Practical Nurse
Resume:
DESIREE C. NEWSOME
** ****** *****, ******, ** **702 · 302-***-****
· ********@****.*** ·
Motivated Student Practical Nurse dedicated to exceptional patient care, seeking a flexible position for professional growth and education. Extensive background in multiple medical positions. Strong communicator with empathy and adaptability and an eagerness to contribute to an innovative healthcare team.
SKILLS
• Venipuncture & capillary puncture
• Specimen collection & processing
• Communication
• Behavioral Management
• Patient & donor care
• Medical Knowledge
• Organized
• Problem Solving
CERTIFICATIONS/ LICENSURE
-NHA Certified Phlebotomy Technician
-BLS certification
EDUCATION
JULY 2024 - COMMENCEMENT JUNE 2025
PRACTICAL NURSING, STUDENT, POLYTECH ADULT EDUCATION – WOODSIDE, DE
-Fundamentals of Nursing
-Pharmacology
-Anatomy and Physiology
-Medical Surgical Nursing
-Maternal/Pediatric Nursing
-Microbiology
-Human Growth and Development
-Mental Health Nursing
JANUARY 2023 - JUNE 2024
PHLEBOTOMY TECHNICIAN, POLYTECH ADULT EDUCATION - WOODSIDE, DE
-Anatomy and Physiology
-Medical Terminology
-Phlebotomy
2
WORK HISTORY
MARCH 2022 – APRIL 2023
EMERGENCY DEPARTMENT REGISTRAR, ST. FRANCIS HOSPITAL - WILMINGTON, DE
-Registered patients into emergency department and verified Medicaid, Medicare, and other insurance billing
-Observe, record, and report to multi-discipline team in relation to patient condition JUNE 2019 – PRESENT
HOME HEALTH AIDE, CORNERSTONE HEALTH PARTNERS - WILMINGTON, DE
-Provided client assurance of independence with assistance in mobility and ADL goals
-Maintained safe and secure environment by performing basic household duties JUNE 2018 – DECEMBER 2018
PSYCHIATRIC TECHNICIAN, CONNECTIONS CSP, JAMES T. VAUGHN CORRECTIONAL CENTER - SMYRNA, DE
-Observed behavior for suicidal ideations
-Documented and communicated behavior to appropriate medical staff
-Teamed with Department of Corrections to maintain safety/security MARCH 2018 – MAY 2018
HOME HEALTH AIDE, BAYADA HOME CARE - WILMINGTON, DE
-Provided client assurance of independence with assistance in mobility and ADL goals
-Maintained safe and secure environment by performing basic household duties OCTOBER 2016 – SEPTEMBER 2017
CUSTOMER SERVICE REPRESENTATIVE, HIGHMARK BLUECROSS/BLUESHIELD OF DELAWARE - WILMINGTON, DE
-Maintained records of customer interactions, inquiries, comments, and actions taken
-Referred unresolved customer grievances to departments for investigation
-Reviewed insurance policy terms to determine if loss is covered by insurance MAY 2014 – APRIL 2016
MILIEU COUNSELOR, JEWISH BOARD OF FAMILY AND CHILDREN’S SERVICE – STATEN ISLAND, NEW YORK
-Provided care for adolescents in state care including assistance in personal hygiene, social guidance, use of leisure time, food preparation and administered medication
-Provided crisis intervention and de-escalation techniques to manage behavioral incidents JUNE 1998 – DECEMBER 2010
AMBULATORY CARE CLERK, STATEN ISLAND UNIVERSITY HOSPITAL – STATEN ISLAND, NEW YORK
-Registered patients and verified insurance
-Provided billing/coding for office payment and upcoming office procedures
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