Customer Service Home Care

PROFESSIONAL

SUMMARY

SKILLS

EXPERIENCE

MY MARGRET YOUNG

Franklin, KY 42134 270-***-**** **********@*****.*** Thoughtful Support bringing quality care to basic human needs. Runs errands and completes everyday tasks for patients. Exceeding expectations to provide high level of care.

Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.

• Problem Solving • Multitasking • Attention to Detail

• Adaptability • Critical Thinking • Task Prioritization

• Written Communication • Customer Service • Time Management

• Stress Management • Effective Communication • Decision Making November 2023 - December 2023

Support

Black Pearl Home Care Bowling Green, KY

• Stayed up-to-date with company products, services, and policy changes. Maintained professional communication during interactions with clients and colleagues alike.

•

Used problem-solving skills to find creative solutions when faced with unique customer situations.

•

April 2023 - July 2023

Crew

Beehive Cheese Ogden, UT

• Met all customer needs with fast, friendly and knowledgeable service. Maintained high cleanliness, sanitation, and health code standards by cleaning building interiors throughout each shift.

•

• Prioritized and completed time-critical tasks.

December 2022 - April 2023

Wearhouse Associate

MAU Workforce Solutions Ogden, UT

• Operated material handling equipment to move goods.

• Received and printed orders using warehouse operating system. Assisted with safe housekeeping procedures, maintaining clean work stations and areas.

•

• Picked orders accurately using handheld scanners. September 2022 - November 2022

TA Sales Stocking Associate

Walmart Franklin, KY

• Collected cardboard and bound for transport using automatic baling machinery. Confirmed stock labels were visible and readable. Removed damaged or expired items from shelves to keep stock fresh.

•

EDUCATION

LANGUAGE

• Handled fragile merchandise with extra care to limit damages.

• Retained clean, neat aisles and removed debris from public areas.

• Operated warehouse equipment, forklifts and pallet jacks to move loads. Used electronic scanning devices to log in products for inventory. Rotated stock, faced products and built attractive displays.

•

March 2022 - August 2022

Asphalt Laborer

Mprgan Asphalt Magna, UT

Assisted with preparation of surfaces for paving by removing debris and leveling materials.

•

Coordinated with other trade workers onsite to maintain efficient workflow across multiple tasks.

•

• Operated heavy machinery, including pavers and rollers, for asphalt installation. Communicated effectively with truck drivers delivering hot-mix asphalt to coordinate safe unloading procedures.

•

Set up traffic control devices such as cones, barriers, and signs to redirect vehicles around work zones.

•

Performed routine maintenance tasks on job sites such as sweeping, shoveling snow, or picking up litter.

•

June 2019 - March 2022

Crew Member- Management

McDonald's West Jordan & Tooele, UT

Resolved customer complaints and addressed any issues promptly. Answered questions regarding prices, menu items and promotions.

•

• Trained new team members on company policies and procedures.

• Made staff schedules, developed employee teams and delegated work tasks. Collaborated with other managers to develop plans for growth or improvement within organization.

•

• Promoted adherence to food safety, hygiene and sanitation policies. Delegated tasks effectively to ensure smooth running of daily operations. Oversaw daily operations, including opening and closing procedures.

•

May 2021 Diploma

Blue Peak High School, Tooele UT

Fluent

English

Contact this candidate