Pharmacy Technician Administrative Assistant

ROXANA CERVANTES

**** ****** ****** *****., *************, GA 30043 / Phone: 678-***-****/ E-mail: ******.*************@*****.***

Hard-working, reliable and bi-lingual professional with practical experience as a patient care technician, a persistent desire to meet and exceed client expectations.

Fluent in English and Spanish with keen ability to transfer key information among all levels of the company.

Detail-oriented, quality-focused and work well under pressure in fast-paced environments.

Computer proficient, while typing 50 words per minute with 10-key skills.

MEDICAL EDUCATION & COMPETENCIES

Ultimate Medical Academy – Tampa, FL 2/2013

Health Sciences Associate Degree - Pharmacy Technician

Registered pharmacy technician - state of Georgia – #PHTC017817

Everest Institute - Norcross, GA 2011

Medical Administrative Assistant Diploma

MEDICAL WORK/EXTERNSHIP EXPERIENCE

Walgreen’s – Snellville, GA 11/2012 – 1/2013

Pharmacy Technician Externship

Manage the preparation of numerous prescriptions in accordance with customer doctor slips, while handling stocking and inventorying of prescriptive and over-the-counter medications, maintaining written and computerized patient medication records and counting and pouring medications into dispensing containers.

Repackage medications, prepare commercially-unavailable medications, maintain patient profiles and prepare insurance-claim forms.

Gwinnett Medical Center – Lawrenceville, GA 7/2011 – 11/2012

Southern Medical Center – Suwannee, GA 1/2011 – 2/2011

Patient Care Technician

Greeted visitors, ascertained purpose of visit and directed them to the appropriate personnel.

Answered telephones, directed calls to appropriate staff and scheduled and confirmed patient diagnostic appointments and surgeries.

Maintained medical records and correspondence letters and removed Foley/ IV.

WORK EXPERIENCE

Suwannee Pediatrics– Lawrenceville, GA 07//2013– 7/2014

Medical Administrative Assistant

Conferred with customers via telephone/in person to provide information about products and services.

Determined charges for services requested and kept records of customer interactions and transaction.

Avita Behavior crisis Center - Gainsville, GA 08/2024-04/2024

Health service Tech

Chart vital signs

Managed patient flow by efficiently processing check in and check out procedure

Streamline patient check out process by updating electronic medical records

Pleasant Hill Hospital -Duluth Ga

Administrative Assistant 04/2024 – 12/2024

Seamlessly completed a plethora of daily front-desk duties, including answering phones, typing, filing and faxing key documents and maintaining the open flow of information among all levels of the company

Promoted a competent person as the initial point of contact with the public via phone and in person.

Hospital interpreter for non English speaker

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