Office Assistant Customer Service

Anna Hamilton

Phone: 772-***-****

Email: **********@*****.***

Location: Vero Beach FL

Overview

Detail-oriented and proactive professional with 4 years of experience in fundraising, customer service, and office assistance. Adept at multitasking, managing office operations, and maintaining positive relationships with clients and team members. Seeking to leverage strong communication, organizational, and technical skills in a remote office assistant or customer service role.

Experience

Donor relations and office assistant

Christian FM Vero Beach FL 2018-2022

- outgoing fundraising calls, managing invoices

- Cultivated relationships with donors and sponsors, ensuring continuous engagement and support.

- Managed fundraising databases and tracked donations to ensure accuracy and timely reporting.

- Coordinated virtual and in-person events, working with teams to ensure seamless execution.

Receptionist and office assistant

Care Net of Indian River County Vero Beach FL 2024-2025

- Provided exceptional service to customers, resolving inquiries, issues, and concerns promptly.

- Managed a high volume of calls and emails, maintaining a high level of professionalism.

- Assisted in training new team members on company policies and best practices.

- Utilized systems to track customer interactions, ensuring follow-up and satisfaction.

Key Skills

- Strong communication skills (verbal and written)

- Proficient with Microsoft Office Suite and Google Workspace

- Time management and multitasking abilities

- Ability to work independently in a remote environment

- Problem-solving and conflict resolution skills

- quick and efficient learner

Education

Bachelor's in social work in progress

Nelson University 2025

References

Available upon request.

Contact this candidate