Customer Service Store Manager
Resume:
Juan Chairez
***** ****** ***** ********** ** ***16
*************@*****.***
---
**PROFESSIONAL SUMMARY**
Dedicated, fast-learning, and highly motivated professional with a strong track record of success across a range of roles in retail management and customer service. Known for being competitive, trustworthy, and always eager to learn and grow. Demonstrates the ability to lead teams, drive results, and ensure excellent customer experiences. Experienced in store management, team leadership, and operational improvements.
---
**EXPERIENCE**
**T-Mobile Store Manager**
*2021 - Present*
- Led a team in providing exceptional customer service and achieving sales targets.
- Managed daily store operations, ensuring a smooth and efficient experience for customers and staff.
- Trained and mentored new employees, contributing to team development and growth.
- Implemented strategies to improve sales performance, customer retention, and store operations.
- Ensured compliance with company policies and industry regulations.
**MetroPCS Store Manager**
*2019 - 2021*
- Supervised daily operations, sales, and customer service for the store.
- Managed inventory and conducted regular stock audits to ensure product availability.
- Delivered outstanding customer service while resolving issues and building customer loyalty.
- Trained and coached a team to meet sales and customer service goals.
- Successfully handled cash, budgeting, and store financials.
**Feed Loya Insurance Sales and Customer Service**
*2018 - 2019*
- Provided exceptional customer service while assisting clients in selecting the best insurance options.
- Developed strong relationships with customers, ensuring their needs were met and providing excellent support.
- Worked with the team to achieve sales goals and customer satisfaction targets.
**Sprint Assistant Store Manager**
*2017 - 2018*
- Supported store operations, assisting with team management and customer service.
- Contributed to daily sales goals and ensured all staff provided superior customer care.
- Trained new employees on customer service and store processes.
- Managed store inventory and ensured products were available to meet customer demand.
**Alvarez Custom Cabinets Cabinet Installer/Manager**
*2014 - 2017*
- Assisted with the design and installation of custom cabinetry.
- Managed projects from start to finish, ensuring timely and quality deliveries.
- Coordinated with customers to ensure satisfaction and address any concerns.
- Worked closely with the team to streamline production processes and improve efficiency.
**Toot’n Totum Customer Service Associate**
*2011 - 2014*
- Provided exceptional customer service in a high-paced retail environment.
- Managed cash registers, processed transactions, and handled customer inquiries.
- Contributed to maintaining a clean and organized store, enhancing the overall customer experience.
- Assisted in restocking and managing inventory to ensure product availability.
---
**SKILLS**
- Team Leadership & Development
- Sales & Customer Service
- Inventory Management
- Store Operations & Budgeting
- Training & Mentoring Staff
- Problem Solving & Conflict Resolution
- Communication & Interpersonal Skills
- Adaptability & Fast Learning
---
### **EDUCATION**
High school diploma- palo duro high school
---
**REFERENCES**
Available upon request.
Contact this candidate