Customer Service Gas Station
Resume:
Erica Tucholski
Sanford, MI *****
***************@*****.***
Willing to relocate: Anywhere
Work Experience
Janitor
Davis Janitorial Services-Midland, MI
May 2024 to January 2025
Responsible for maintaining cleanliness and hygiene of school facilities, including classrooms, restrooms, and common areas. Implemented daily cleaning schedule resulting in improved overall cleanliness.
• Performed daily cleaning activities such as sweeping, mopping, and dusting classrooms and offices.
• Maintained cleanliness of restrooms by sanitizing fixtures, replenishing supplies, and emptying trash regularly.
• Collaborated with teachers and staff to address specific cleaning needs and prioritize tasks.
• Ensured safety by promptly identifying and reporting any maintenance or repair issues.
• Maintained inventory of cleaning supplies and equipment, resulting in a well-stocked and efficient custodial closet.
Store Associate/Cashier
DOLLAR DAZE-Midland, MI
March 2022 to May 2024
Implemented effective sales promotions to enhance product visibility and drive customer engagement.
• Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
• Organized store layout efficiently to maximize product accessibility and improve shopping experience.
• Managed inventory levels meticulously to ensure optimal stock availability and minimize surplus.
• Restocked merchandise systematically to maintain displays and meet customer demands.
• Operated cash register accurately, processing transactions while ensuring a positive checkou Gas Station Attendant/Cashier
B P GAS STATION
May 2016 to September 2020
• Provided exceptional customer service to all gas station customers, ensuring a positive experience
• Efficiently operated cash register and accurately processed transactions for fuel, food, and merchandise purchases
• Maintained cleanliness and organization of the gas station store, including restocking shelves and arranging displays
• Managed inventory of convenience store items, placing orders as needed to maintain stock levels
• Handled customer inquiries regarding products, services, and promotions in a knowledgeable and friendly manne
• Performed daily cash reconciliations and ensured accurate accounting of sales transactions
• Assisted in training new employees on proper cash handling procedures and customer service protocols
• Maintained awareness of current promotions or discounts offered by the gas station company to effectively communicate them to customers
• Managed lottery ticket sales process according to state regulations while providing excellent customer service during high-demand periods
• Collaborated with vendors for product deliveries ensuring accuracy of orders received
• Ensured compliance with age verification policies when selling restricted products like tobacco or alcohol
• Managed the opening and closing procedures of the gas station store, including cash handling and security protocols
• Implemented customer loyalty programs to increase repeat business and enhance customer satisfaction
Dog Kennel Attendant
Rainbow boating Kennels
June 2015 to April 2020
Feeding and watering animals.
Ensuring animals have fresh water and food.
Providing exercise and playtime.
Monitoring animal health and behavior, reporting any concerns. Administering medications or treatments under supervision. Grooming animals (bathing, brushing, etc.).
Cleaning kennels, cages, and surrounding areas.
Disinfecting and sterilizing areas as needed.
Washing bedding and towels.
Stocking supplies
Assisting with animal handling and restraint.
Calming distressed animals.
Greeting visitors and answering phone calls.
Documenting animal information.
Assisting with training and enrichment activities. Janitor and Cleaner
Service Master by fuson-Midland, MI
April 2017 to October 2019
1. Fire Damage Restoration including Fire Damage Assessment Securing the Propert Soot and Smoke Removal Water Removal and Drying Cleaning and Sanitizing 2. Offices/banks
3. Clean building floors by sweeping, mopping, scrubbing, or vacuuming them. 4. Gather and empty trash.
5. Service, clean, and supply restrooms.
6. Clean and polish furniture and fixtures.
7. Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
8. Dust furniture, walls, machines, and equipment. 9. Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
10. Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.
11. Move heavy furniture, equipment, and supplies, either manually or by using hand trucks. 12. Notify managers concerning the need for major repairs or additions to building operating systems. 13. Requisition supplies and equipment needed for cleaning and maintenance duties. 14. Set up, arrange, and remove decorations, tables, chairs, ladders, and scaffolding to prepare facilities for events such as banquets and meetings.
Education
High school diploma
Standish, MI
September 2004 to May 2008
Skills
• Staff training
• English
• Cleaning
• Dog handling
• Customer support
• Dog walking
• Customer service
• Sanitation
• Administrated medicine
• Animal care
• Critical thinking
• Cash handling
• Cash register
• Problem solving
• Commercial cleaning
• Teamwork
• Time management
• Janitorial experience
• Cash management
• Pet grooming
• Attention to detail
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