Quality Assurance Operational Excellence

D. Buie *

DORIS A. BUIE

229-***-**** ********@*****.*** Jonesboro, GA 30238

CAREER SUMMARY

Results-driven and detail-oriented professional with a proven track record in driving operational excellence. Adept at identifying process inefficiencies and developing strategic solutions to streamline workflows, enhance productivity, and reduce costs. Eager to leverage expertise and contribute to the optimization of processes, foster a culture of continuous improvement, and drive sustainable operational excellence.

AREAS OF EXPERTISE

Inventory Management Forklift Operation Warehouse Management Team Collaboration Reports/Documentation Inventory/Auditing Safety Compliance Training and Development Warehouse Operations Time Management Organizational Skills Team Leader Key Performance Metrics Process Improvement Inventory Control Strategic Planning Quality Assurance Maintenance PROFESSIONAL EXPERIENCE

Clerk April 2022-Current

DHL

Process shipments and ensure accurate documentation for international and domestic deliveries.

Coordinate with carriers to schedule and track shipments, ensuring timely and efficient deliveries.

Respond to customer inquiries and provide assistance in resolving shipment-related issues.

Utilize computer systems and software to generate shipping labels, invoices, and customs documentation.

Conduct regular audits of shipping records to maintain accuracy and compliance with company standards.

Manually prepares purchase orders, ensuring accuracy and completeness for the approval process.

Maintains organized and up-to-date filing systems, ensuring accessibility and confidentiality of documents.

Conducts limited research tasks to gather necessary information for departmental needs.

Prepares, issues, and dispatches a variety of documents, including receipts, bills, policies, invoices, statements, and checks.

Collaborates with team members to facilitate seamless workflow and support overall departmental efficiency. Splitter January 2021-Current

Amazon

Efficiently manage and split inventory to meet organizational demands within a warehouse setting.

Utilize various material handling equipment, including forklifts and pallet jacks, to ensure accurate and timely order fulfillment.

Demonstrate a strong understanding of inventory management principles, contributing to the maintenance of an organized warehouse environment.

Proactively solve problems and communicate effectively with team members to achieve operational excellence.

Possess a commitment to safety compliance, ensuring a secure working environment. Inventory Specialist/Packer May 2019-December 2020 Simos Solutions

Upheld quality service by following company policy and procedures, contributes to team effort by accomplishing productivity goals daily.

Maintained accurate quantity of labels and product for production line, attached stickers, packed boxes, cleaned and checked product for quality assurance.

Provided correct records of the materials received and transported out of the warehouse using RF scanners and barcode readers.

Managed order picking, assembly operations, implements improvements, and increased productivity by 50%.

Submitted recommendations towards process improvement in order to enhance overall efficiencies within the department.

Provided on the job training to new hires and served as subject matter expert to current staff. Receiver May 2017-December 2018

KEHE Distribution

Effectively managed the receipt and processing of incoming shipments, verifying accuracy and completeness of orders.

Conducted thorough inspections of received goods, identifying and documenting any damages or discrepancies.

Collaborated with vendors and suppliers to resolve shipping and invoicing issues, ensuring timely resolution.

Utilized warehouse management systems to track inventory levels, update records, and facilitate efficient retrieval of products. D. Buie 2

Coordinated with warehouse staff to ensure seamless integration of received goods into existing inventory.

Maintained a clean and organized receiving area, adhering to safety and compliance standards.

Conducted regular inventory counts and participated in periodic audits to ensure data accuracy. Forklift Operator September 2016-April 2017

Home Depot

Assembled customer orders from stock and place orders on pallets or shelves, or relocated orders to a holding area or shipping department.

Safely and efficiently operated forklifts, reach trucks, and pallet jacks to move and transport materials within the warehouse.

Loaded and unloaded trucks and containers, ensuring accurate counts and proper stacking of goods.

Conducted daily inspections of forklift equipment and performed routine maintenance tasks, reporting any issues to the supervisor.

Followed established procedures for handling hazardous materials and maintained compliance with safety regulations. Pallet Stager/Inventory Specialist December 2014-April 2016 Sourcecorp

Expertly staged pallets to facilitate efficient loading and unloading processes within the warehouse.

Operated pallet jacks and other material handling equipment to move pallets to designated areas.

Collaborated with team members to prioritize and organize pallets based on shipment schedules.

Ensured accuracy in pallet staging to meet inventory and order fulfillment requirements.

Maintained a clean and organized staging area, contributing to a safe and efficient work environment.

Adhered to safety protocols and procedures while handling and staging pallets. Inventory Specialist September 2013-October 2014

Equity Group

Oversaw the complete inventory lifecycle, including receiving, storage, and distribution of products.

Utilized inventory management software to monitor stock levels, track product movements, and generate reports for analysis.

Conducted regular cycle counts and implemented procedures to reconcile discrepancies and maintain inventory accuracy.

Implemented and maintained organized storage systems, optimizing warehouse space and ensuring efficient product retrieval. EDUCATION/CERTIFICATIONS

Moultrie Technical College/Pursuing Bachelor of Science Degree in Social Work Moultrie Technical College/Associate of Science in Criminal Justice Certified Forklift Driver

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